LuckyHills Casino – generel debat

Hvis du vil diskutere noget i relation til LuckyHills Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Luckyhill very very verygood

Really, what's so good about casinos?

I've seen that quite a few user reviews go for this casino. Is there a reason to praise this casino on the forum?

Maybe you should say more about your experience.

Hello I wanted to ask the experts a question. I was a Winspirit player but self-excluded permanently because I didn't like a lot of things, but there were also a lot I liked. I wanted to register at Lucky Hills, and before I registered, I wrote to support asking if they were affiliated with Winspirit. They told me they were independent. My question is, if they are affiliated and I start playing here, and if I ever win, won't they try to fool me into thinking I was a Winspirit player and self-excluded? Thanks for any correct answers, experts.

Hello, unless it is clearly stated somewhere in the Terms and Conditions that if you self-exclude from one casino, it will also apply to others in the group, you should not have any problems. 

If you also wrote to them and they replied that there would be no problem, be sure to take a screenshot just in case. 

However, if you provide all the correct information and verify your account, you will be able to make a deposit, so you should also be able to withdraw your winnings.

If there is a problem, you can contact us.

Thank you

Jeg må rapportere, at Luckyhills casino snyder sine spillere.

Casinoet nægter at udbetale gevinsterne.

Jeg vandt i alt €15.000 med €100 i rigtige penge og ingen bonus. Derefter bekræftede jeg min spillerkonto. Derefter anmodede jeg om de første to udbetalinger.

Efter udbetalingsanmodningen blokerede casinoet, uden at give nogen begrundelse og efter eget skøn, min spillerkonto, konfiskerede gevinsterne og refunderede depositummet på €100.

Casinoet henviste til sine vilkår og betingelser i afsnit 12.18, hvori det fremgår, at casinoet efter eget skøn kan blokere spillerens konto, annullere gevinster og refundere indsatser.

Dette er svindel

Jeg råder alle til at undgå casinoet.

Jeg brugte ikke en VPN, jeg spillede uden bonus.

Jeg har gemt alle beviserne via skærmbilleder.

Jeg har kontaktet en advokat.

Hello,

When presented in this manner, one may genuinely feel as though they have fallen victim to fraud. Casinos usually act like this when they suspect fraud on the player's side, which does not mean you actually did something. This is the overall approach and certainly can be challenged to find out more.

However, I get what you are saying and would like to know what exactly happened, so please keep us posted. if you don't mind.

Jeg har ikke begået nogen form for bedrageri, og jeg har gentagne gange spurgt luckyhills-de.com, hvorfor min spillerkonto blev blokeret, og mine gevinster blev konfiskeret.

Jeg får altid det samme svar fra casinoet:

Casinoet henviste til sine vilkår og betingelser i afsnit 12.18, hvori det fremgår, at casinoet efter eget skøn kan blokere spillerens konto, annullere gevinster og refundere indsatser .

Jeg har dog hyret en advokat på Curaçao.

Jeg begik ikke noget bedrageri. Jeg registrerede mig normalt, indbetalte 100 euro med mit kreditkort og vandt konsekvent 15.000 euro, mens jeg spillede Book of the Fallen, ved at købe gratis spins.

Jeg har bekræftet min spillerkonto før udbetalingen.

Efter verifikationen indsendte jeg de to første udbetalingsanmodninger.

Danscu blokerede simpelthen min spillerkonto på casinoet med henvisning til vilkår og betingelser 12.18 og refunderede mit depositum på €100.

Jeg spillede kun med rigtige penge og uden bonus, jeg brugte ingen tricks, ingenting.

Hvis du vil, kan jeg lægge alle beviserne op her.

There is a problem with this casino group. It is sister casino to winspirit and they robbed a played of 1 million dollars and have 3.2 rating

It seems this group will pay smaller cashouts under $3000 but anything above that they seem to just close player accounts and not pay

Okay, thank you for the follow-up. I would suggest complaining but if you prefer lawyers, that's perfectly fine. Maybe sticking with GGL-licensed casinos would be better in the future, because in cases like this, locally licensed casinos actually need to be very clear and transparent to avoid GGL's investigation. In my opinion, it represents a huge advantage for any player from a clearly regulated market.

Sadly, it did happen. The complaint is here if anyone is interested in details. Your keen eyes are greatly appreciated.

Der er en advokat på Curaçao, der specialiserer sig i den slags. Han tager skridt mod online casinoer på Curaçao, der snyder spillere.

Why am I being charged an additional fee on top of my deposits??? My bank doesnt charge me its coming from LuckyHill.

Hmm, that would probably be the best question to ask them. Do they use a third-party payment provider for their transactions? Try asking where the fee comes from. Alternatively, there might be something about it in the Terms of Service, and if you find out, feel free to let us know what you discovered. 

Not sure why it says players from Canada are accepted when registering, you must choose your country and Canada isnt even an option....and without chooseing your country of origing you cannot continue.

Hmm, would be great question for casino live chat. Did you try to ask? I checked restricted countries and Canada wasn't among them. So that's the reason why we don't have it stated in our review.

This casino is a scamming casino Dont trust thrm

What experience do you have with them?

Can you please explain why they are scamming casino please?