Magical Spin Casino – generel debat

Hvis du vil diskutere noget i relation til Magical Spin Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Transaktioner via Luxembourg til Frankrig. Manipulerede spil som det kan ses på skærmbillederne i bilaget, er indsatsen der pludselig ikke længere, spillet afbrydes!!!

What about the casino's reaction? It may also be a glitch on the provider's side. Or is it now actually restricted to players from Germany?

Allow me a kind question: have you contacted the casino?

I'd love to see the official explanation. 🤔

Selvfølgelig kontaktede jeg support, det sædvanlige hykleriske svar, som er absolut nonsens. Det er nu meningen at jeg skal lede efter de forkerte spins fra min spilhistorik med dato og klokkeslæt osv. Jeg har sendt dem alle skærmbillederne, alt er der (metadata) og på den anden side er spilhistorikken på min konto ufuldstændig!

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Casino Guru du ved præcis hvad der foregår her!!!

Since only the two of us are having this conversation, I can assure you that I have no idea what you are concluding.

Hey and thank you!

Well, in my eyes, this is a very reasonable suggestion and a standard response in case some technical issue occurs.

I normally reply the same when I find a player describing any sort of technical trouble, since this is the first logical step.

Well, if you are convinced your gaming history is incomplete and the casino is not right, stop accusing and submit the complaint. Be ready to provide that metadata, please. With it available, it should be quite a quick check, right?

What about asking the concrete game provider? Have you also considered that?

Hvis du går til screenshot-egenskaber, kan du se alt!!! Jeg har også et videoklip, som jeg nu vil lægge online. Jeg er blevet snydt af kasinoer på denne måde flere gange, højere myndigheder skal beslutte og undersøge... de eksisterer faktisk, støtten og kommissionen er passive i denne sag ... det er på tide at sætte en stopper for det økonomiske bedrageri på Curacao netværk fuld af løgne og svindel

Excellent, if you have proof, so the most sensible thing to do is to file a complaint if it is not convenient for you to contact the game provider. It will certainly be better than just pointing fingers at the casino.

Da casinoet hverken har stil eller niveau, som du selv kan se, er der ingen forbindelse til udbyderen, det er manipulerede spil!!!! Indbetalingerne i € overføres til en kryptokonto i Frankrig, hvor er alle pengene??? Spillenes RTP er latterligt

Hmm, that's a shame. But like I said if you think the games are rigged you can file a complaint because I can't help. However, our team can investigate and try to help. That's why I suggested it. 

Desværre er disse offshore-transaktioner forekommet hyppigere i kasinoer, der vurderer dem meget for nylig! Uanset årsagen forstår jeg ikke denne grådighed, for jeg tror, at disse casinoer gør stor skade på spilleindustrien, fordi ingen spiller længere! Myndighederne er ligeglade og indkasserer voldsomt!!!

Sadly, you are again moving from a concrete matter to a general criticism. Pull yourself together, please, and submit the complaint.

There is nothing left we can do for you. Honestly, someone with your opinions should stop playing in casinos.

Gambling is merely paid entertainment; to me, you definitely don't sound very entertained. 🙏

Fremragende casino! Stort udvalg af maskiner. En ugentlig cashback-bonus som VIP. Tæt og behagelig VIP-service. TAK.

What about writing about your experience in a review for this casino then? Here is the link if you'd like to do so.

Hej,

Er der nogen der har erfaring med Magical Spin? De har ikke udbetalt vores gevinster på €9500. Selvom de allerede har bekræftet, skal de bekræfte igen. Efter en længere udveksling af mails og gentagne gange indsendelse af nye dokumenter er kontoen nu slettet uden kommentarer.

Hello. May I ask how long ago you requested the withdrawal, please, and what is the reason for closing your account?

Try to provide some more information regarding this issue so we are able to understand it better and maybe help you get it solved.

I can only say that I have had very bad experiences here, unfortunately I have never had a positive balance here... responsible gaming, not at all, I have had my account closed several times, but that didn't happen, I was always able to deposit and play again 😔 sad what kind of crooks are out there here. After I threatened to take legal action, my account was finally closed.

So it is sad when it had to come to this stage. On the other hand, I'm glad you managed to close your account and now you have peace of mind. If you would like to tell us more about your experience. But I won't force you.

I am far from writing any untruths about a casino here, these are my experiences and they are true. The casino blocked my account when I got really angry when I asked them to close my account, but my account was never closed and I was always able to continue making deposits.