This is something that they should definitely deal with and not just let it go and take it lightly. Certainly if there is ever a problem like this in the future or present, let us know and we will try to help.
Hopefully you won't have to go through anything like this again. 😥
Thank you
Hold dig væk fra magisk spin. Jeg indsatte 500 euro og vandt. Jeg sendte alle dokumenterne via e-mail for en uge siden. Intet svar til dato, selv efter flere e-mails. Så sagde de, at dokumenterne ikke blev accepteret. De samme dokumenter blev accepteret af alle andre casinoudbydere inden for 5 minutter. Efter min mening det værste casino
Hello, do you know why the casino rejected your documents? I guess I'd be interested in the reason first, because you won't be able to withdraw money without verifying yourself.
Can you let me know?
I also saw that you didn't wait for anything and you opened a complaint, so our team will try to help you if the casino doesn't express its position.
I hope it will be as soon as possible.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
