Malina Casino – generel debat (side 6)

Hey, it's not the best if you can't log in to your account. I can see that the complaint should continue soon and I hope we can help you to get your money. 

Nevertheless, the casino only told you to wait and nothing more? Did they need documents from you or not?

Let me know, please.

Jeg skrev mine hilsner til dig, efter 14 dage modtog jeg 2 ud af 3 udbetalinger. Jeg håber, at de næste udbetalinger ikke tager lige så lang tid som sidste gang, tak for hjælpen alle sammen!

Hello, great news, I'm happy for you... hoping that the rest will come soon 👍👍👍👍

Hello, they have a new request each time, the last one was that I send them an email saying that I had no complaint!!! , and then I could only wait to know if he would like to unblock my account so that I can request the withdrawal of the money that remains in my player account... seriously

You're welcome, I'm very glad to hear the good news. I also really hope that the withdrawals won't be as long as last time, but of course you'll have to deal with it if that's the case and you know it won't surprise you anymore. 

If it bothers you, you can wait until you get all the money and go somewhere where it won't take so long. 

Fingers crossed. 🤞

Okay, so what did you write to them? In my opinion, these things should not determine whether or not a player can withdraw money. 

I have seen that your complaint remains unanswered and if you don't provide Nick with an answer, then the complaint will be closed. So I would think about whether you will leave it alone and deal with the casino or whether you want our help. Don't let it backfire on you in the end, because as I say, whether you have a complaint shouldn't have a direct impact on whether you get the money when you've won it fairly.🤷‍♂️

Hej, mine betalinger er blevet annulleret i flere dage uden grund. De giver mig ikke noget svar. Altid med undvigelser omkring tekniske og bankmæssige problemer, der ikke eksisterer. Jeg foretog betalingerne med Mastercard, hvilket betyder, at udbetalingerne kun efterlader mig med den samme betalingsmetode, som du indtaster. Jeg har 5060 euro at hæve, og jeg kan ikke engang tjene de 800 euro om dagen, som de kræver med deres skjulte udbetalingsfidussystem.

Hello, I'm sorry for you, I got the same one and it's still not paid, still the same answers, always the same requests, but nothing moves, I've been waiting for 15 days that I've been waiting for the money I won, the last "excuse" they gave me is that there is a lot of payment to make?!?!? I advise people not to play at this casino, I hope it works out for you, but I think it's going to take a lot of time

Det er ufatteligt, jeg er stadig den samme for sølle 800€ om dagen... det er fupnummer! Enten ordner de det, eller også melder jeg det til spillekommissionen og politiet.

Hilsen, jeg modtog 2x 800 euro efter 18 dage, som sagt er overførselstiden 2-3 uger, du vil modtage dine penge, du skal bare vente længe på dem.

Nå, jeg kommer til at bruge op til 5000 i to måneder.

Hello, 18 days !! For me it makes no sense... absolutely no sense, but I'm glad for you that you got paid 👍👍👍

Who knows... This is terribly frustrating with them... What we don't 🤔🤔🤔 know, I sincerely hope that you will have all your winnings 👍👍

God eftermiddag,

Jeg har forsøgt at hæve mine penge fra kasinoet med deres absurde VIP-politik om kun at kunne hæve €800 om dagen, og de annullerer mig altid ved at give mig runden. Tekniske problemer, serverproblemer, min bank. Jeg har tjekket med min bank, og der er ingen. Hvis de ikke løser det, bliver jeg nødt til at melde det til politiet. Da jeg kan indbetale med det samme og hæve i dage og dage uden svar.

Did they tell you when the technical problem will be resolved, at least?

We usually give casinos 14 full days to proceed with the payment, and only after this period can our complaint team intervene.

So, if you feel that it is really going nowhere, please let us know and we'll have a look into this.

I hope they will be able to fix everything soon, and you'll get your money.

Hej, det er en uge siden.

Nu fortæller den person, der personligt hjælper dig, VIP, at hun vil være fraværende indtil tirsdag. At hun havde fremskyndet det med store bogstaver. Nå, i morges aflyste hun igen. Når du kan anmode om 800 dagligt. Det er en skændsel, og det er fordi de ikke har pengene til at betale, fordi det ikke er normalt...

In my opinion, this is quite rude behavior. In my opinion, the VIP manager should provide a VIP approach...

Would you agree to submit the complaint eventually?

It will not hurt to be prepared, I suppose, but I hope it will not get that far.

Dette "kasino" er skammeligt, Malina.

Men ja, selvfølgelig, hvis jeg ikke modtager betaling i denne uge, vil jeg indgive en formel klage. Jeg skal ikke vente på at kunne hente, når de ikke har nogen grænser for, hvor meget jeg kan få udbetalt.

Intet svar, jeg har allerede sendt 6 e-mails og intet svar.

Please let us know if you need any help to file a complaint whenever you wish then.