ForumCasinoerMega Dice Casino – generel debat

Mega Dice Casino – generel debat

8 måneder siden af itsaduckquack
|
1401 visninger 18 svar |
|
Skriv indlæg
8 måneder siden
Hvis du vil diskutere noget i relation til Mega Dice Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
8 måneder siden

This site is a literal scam. Almost zero RTP (no, I don't expect to walk away with a incredible amount of winnings) but any time you do win it is the absolute minimum (if anything). The ease of transactions makes up for nothing if every time you bet you get 0 in return. This site is abysmal it can't even (at the very least) give me a reason to keep gambling. Just a total scam. Just deposit and say goodbye to anything you give this casino.

4 måneder siden

Legitimate scam website using duplicate slots, avoid at all costs

w2h9tcx2r6
3 måneder siden

Hi, based on what you describe, probably not the best casino experience. 

But if I may know, on what basis do you think they have fake slots ? Do you have any proof of that or did you lose and feel they are fake ? I ask because this is the most common thing players come up with and it's not very objective. 🤔

2 måneder siden

This casino accused me of using several accounts - which I never did, after checking the documents, they took all the money, and they were also able to somehow prove it to third parties, how? I don’t know, no one will say, their licensee is silent, ignored for 60 days, on many complaint sites they have a very low rating, but here for some reason it is extremely high, it’s depressing that almost all my money was taken from me, and also under some stupid pretexts, I didn’t even use a promo with them, why should I create accounts with them again? absurd 

fonwild
2 måneder siden

Hey, based on what you describe, I have a feeling that your case that you are writing here refers to a complaint that you had with us and ended up as unjustified.

Unfortunately, the casino provided us with enough evidence and tried enough things to make it end up like that. 

Also, Pavel wrote that he has discussed this with other colleagues and the decision is apparently unchangeable. 

I am sorry how it turned out, but on the other hand you have to be careful not to break any rules.

2 måneder siden

Unfortunately, I do not have the right to receive any evidence, I believe Pavel, but I also believe that specifically in this casino my rights were violated, I did not refuse the verification process, and I also did not refuse to participate in any investigations of my case. But no one cares about my opinion, they didn’t even give me my deposit, my own money. Therefore, my opinion is described above, the casino accepts the deposit and accuses me of violating their rules, while never discussing this issue with me, but only provides information to third parties. Losing such a lot of money is a disaster for me, I cannot understand the position of the casino, and it’s hard for me to come to terms with the fact that the money I earn in real life can be taken away from me like this in an online casino.


I can't even write a bad review, although I'm just telling the audience my situation. In which I made a deposit, played, went through the verification process, received a notification from the online casino about violating the rules, was completely ignored in my requests, and only with the help of third parties received confirmation of my violations, which ones? And even here I have no right to find out anything. I don't write anything negative or offend anyone, do I have the right to be heard here? Hope so 

Redigeret af forfatter 2 måneder siden
fonwild
2 måneder siden

I understand how you look at it, but a lot of times casinos don't share with the players the specific reason they broke the rules, because they could harm themselves by doing so. I'm glad you believe Pavel, and as I said, he has addressed this with other colleagues who have dealt with your case. It was not a hasty decision on our part either, and we tried to decide everything in such a way as to have a clear conscience.

Also, the review you tried to post was resolved on the basis of a complaint that was settled as unjustified. That's why you got rejected, because whenever a player has a complaint, we wait to see how it turns out and we decide the user review accordingly. 

I think you'll understand that we also have processes and procedures that we follow to keep everything fair for both the players and the casino. 

I'm sorry about the way things turned out, but unfortunately there was nothing more that could have been done.

Jaro
2 måneder siden

I completely understand you, I took this thread as a discussion about the casino, so I’m just talking here on this topic, I’m not asking you to help me again and reconsider the situation, I received a clear answer that nothing can be done and I will try to solve it in other ways. The most interesting thing is that their regulator does not give any response to my complaints, I thought that the regulator and the licensee of such online casinos are trying to help or understand such situations, but unfortunately in my case this is not at all the case, only you tried to help me. This also makes me think that the license is nothing more than a check mark, maybe I'm wrong, but it's surprising why I can't contact the officials 

Jaro
2 måneder siden

Could you please explain to me why, after accruing black points for this online casino in another complaint, its rating did not change? it was 8.3, rated as high, the last complaint from another player was ignored by the casino and black points were awarded, but the rating still did not change 

Redigeret af forfatter 2 måneder siden
2 måneder siden

I completely understand you, I took this thread as a discussion about the casino, so I’m just talking here on this topic, I’m not asking you to help me again and reconsider the situation, I received a clear answer that nothing can be done and I will try to solve it in other ways. The most interesting thing is that their regulator does not give any response to my complaints, I thought that the regulator and the licensee of such online casinos are trying to help or understand such situations, but unfortunately in my case this is not at all the case, only you tried to help me. This also makes me think that the license is nothing more than a check mark, maybe I'm wrong, but it's surprising why I can't contact the officials 

2 måneder siden

I'm glad we understand each other. Did you write to the correct email to the authority ? I know that sometimes it takes a while for players to get a reply and for some licenses players don't get any, so it's quite sad in cases like this. When did you write to them ?

2 måneder siden

Could you please explain to me why, after accruing black points for this online casino in another complaint, its rating did not change? it was 8.3, rated as high, the last complaint from another player was ignored by the casino and black points were awarded, but the rating still did not change 

2 måneder siden

If you are referring to the last complaint, the safety index will be adjusted in the near future and it will affect the casino a lot, so you don't have to worry about nothing happening. 

Jaro
2 måneder siden

complaints@curacao-egaming.com

complaints@gaming-curacao.com

info@gaming-curacao.com

This was around June 4th, I only received one response from them, they sent me a dispute form to fill out, I filled it out and sent it back to them the same day, so it's been about 62 days now and no response from them. I also tried to figure out why I didn’t receive a response from them, and about once a week I wrote to them, all my requests for these 62 days were ignored. I’m devastated and I don’t feel anything else, since this casino is not under the jurisdiction of my country, I can’t even go to court, the licensee is silent, the regulator is silent, it’s a strange situation. 


It turns out that the officials responsible for issuing licenses and checking this online casino are absolutely not interested. They issued a license and what happens next is no longer important. Again, I could be wrong, and maybe it’s me who is haunted by a bad streak in life, but in other cases there were situations in which the regulator tried to help in similar situations, there’s no way to know for sure. 

fonwild
2 måneder siden

So then you wrote to the good emails. But unfortunately, sometimes it's like that, and players don't get any reply. Sometimes it's after a long time if they are investigating a lot of cases. I know it's not reassuring not to hear from anyone for so long but maybe I would still have a little hope, although two months would be enough. If nothing happens, then at least you have experience and probably you won't play in casinos with this license anymore. I wish it had turned out differently 

Jaro
2 måneder siden

Unfortunately, almost all online casinos that I like have this license, such as luckyblock, wsmcasino, bitubet, caibo. All these casinos are very similar to each other, have the same license, and perhaps their promotions are different, but I’m already scared to play anywhere in such online casinos. I've played a lot over the past 3 years, but this is the first time I've encountered this. 

fonwild
2 måneder siden

That's why I would recommend, if you don't have problems in a casino, to stay with it. If the withdrawals are in a reasonable time and everything goes as it should, then there would be no reason for me to change. If players are experimenting, it is good to be informed about the casino where they are playing, although sometimes even that may not be a guarantee that nothing unpleasant will happen. 

Anyway, you can eliminate it and choose whether to put your money into something like that. 

So if something changes, be sure to let me know. 

I'll be here. 😕

1 måned siden

Det handler om en anden e-mailadresse, som min søn brugte, ikke den jeg skriver med her

Hej, jeg har skrevet til dig i 2 måneder angående min søn, han er 16 år gammel og ikke autoriseret til at spille, han registrerede sig på din hjemmeside med min e-mailadresse og indsatte og spillede i alt 120.335.114 der, og han hævede også 45.818.947 Solana en gang.


Dette blev gjort uden verifikation (vedhæftet er en skærmoptagelse, som bekræfter, at kontoen aldrig blev verificeret). I deres vilkår og betingelser står der, at hvis mindreårige spiller, kan pengene refunderes.

(16. Spil fra mindreårige

16.1 Hvis vi har mistanke om eller modtager meddelelse om, at du i øjeblikket er under 18 år eller var under 18 år (eller under myndig alder i henhold til lovene i den jurisdiktion, der gælder for dig), da du placerede væddemål gennem tjenesten , vil din konto blive suspenderet, så du ikke kan placere yderligere væddemål eller foretage udbetalinger fra din konto. Vi vil derefter undersøge sagen, herunder om du har spillet som repræsentant for eller på anden måde har spillet på vegne af en person under 18 år (eller under myndighedsalderen i henhold til lovene i den jurisdiktion, der gælder for dig). Hvis det konstateres, at du: (a) er i øjeblikket, (b) var under 18 år eller under den myndighedsalder, der gælder for dig på det relevante tidspunkt, eller (c) har spillet som repræsentant eller på foranledning af en person under 18 år eller under myndighedsalder, der gælder for dig:

alle gevinster, der i øjeblikket er krediteret eller skal krediteres din konto, vil blive fortabt;

eventuelle gevinster, du har opnået ved at vædde via tjenesten, mens du var mindreårig, skal betales til os på anmodning (hvis du ikke overholder denne bestemmelse, vil vi forsøge at dække alle omkostninger forbundet med at inddrive sådanne beløb); og/eller

alle midler indsat på din konto, som ikke er gevinster, vil blive returneret til dig ELLER tilbageholdt, indtil du fylder 18 år efter vores eget skøn. Vi forbeholder os retten til at trække transaktionsgebyrer fra det beløb, der skal returneres, inklusive transaktionsgebyrer for indbetalinger på din megadice.com-konto, som vi har dækket.)

Fordi han stadig er mindreårig, og de også overtrådte deres politikker ved ikke at bekræfte tilbagetrækningen (9.3. Vi forbeholder os retten til at anmode om billed-id eller adressebekræftelse eller at udføre yderligere verifikationsprocedurer (f.eks. at anmode om en selfie fra dig, arrangere et verifikationsopkald, osv.) for at bekræfte din identitet, før vi bevilger udbetalinger fra din konto. Vi forbeholder os også retten til at udføre identitetsbekræftelse på et hvilket som helst tidspunkt under dit forretningsforhold med os.)


Jeg kræver fuld tilbagebetaling.


Jeg har allerede sendt dig hans pas via e-mail.

Og min også.


Jeg beder dig om at tilbagebetale mig den Solana, jeg deponerede, minus hævningen (45.818947 Sol).

Det ville være i alt 74,516167 Solana

På dette

Adresse: FijFMAeB1AURhQNBKmvfnu3bDomuFhzPMLfjAjgMZYp8


Hvis de ikke efterkommer mine krav, vil jeg tage retslige skridt mod dem og videresende alle mine optagelser og beviser til den relevante afdeling.


Vedhæftet finder du en skærmoptagelse af, at kontoen aldrig blev verificeret, samt det Excel-regneark, du sendte med transaktionshistorikken.


Du har overtrådt dine retningslinjer og givet en mindreårig chancen for at spille i dit casino. Hvis jeg ikke får 74.516167 Solana tilbage, viser det også, at du støtter hasardspil blandt mindreårige. Og begår en forbrydelse verden over.


Og jeg vil ikke have 499,5 terningerne, jeg vil have hele 74,516167 Solana tilbage, som min mindreårige søn har indbetalt!



Venlig hilsen


Automatisk oversættelse:
luexdi
1 måned siden

Det handler om megadice.com


Automatisk oversættelse:
luexdi
1 måned siden

Hello. I am sorry to hear about this situation with your son.

Unfortunately, as he violated the rules which most of online casinos have and only players over 18 can play, I really am not sure how the casino should now act.

Therefore, I would like to suggest you contact our complaint team so they will assist you with this case. Please write an email to complaints@casino.guru and let us know how it goes.

We will surely wait for the outcome of this situation.

Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
flash-message-news
Nyheder fra Casino Guru – Følg dagens nyheder fra spilleindustrien
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere