I can actually see, that you have already submitted a complaint 👈, where our team need an update from you. Whenever possible, just use the link above 👆, in order to give them some answers regarding this issue.
Is your account fully verified at this casino? What was the reason the casino gave you, when they let you withdraw your deposited money only?
I really hope, our team will be able to help you out.🤞
Hej, jeg vil efterlade min klage, fordi jeg indsatte 30 dollars til megapari, og vandt 60, og de vil ikke lade mig trække mine fordele, mit konto-id er: 768194549, og de har aldrig bedt mig om bekræftelse, jeg blev træt af at sende e-mails til megaparis sikkerhed gmail, og det gjorde de ikke Der er svar, der giver mig drejninger, og de gør mig træt, jeg gør alt muligt, og jeg har knap nok tid til arbejde, og de stjæler mine penge på den måde. Hvilken forfærdelig service, hvis det er et kasino, så vis deres ansigt og giv mig mine penge tilbage.
Jeg dukkede op for et par dage siden, jeg indsatte 30 usdt, og jeg var i stand til at fordoble det til 60 usdt, og de vil ikke lade mig trække mig ud for at forlade dette kasino, fordi de er svindlere, mit ID er: 768194549, det er en skam, fordi det er et godt casino, men de tilbageholder dine penge, og de lader dig ikke hæve, jeg kunne ikke gøre KYC, fordi de ikke bekræfter det, jeg sendte +10 e-mails, og ingen af dem svarede præcist, nogle SCAMMERE sendte dem billeder af mit ID og ingenting, jeg er meget træt, det eneste jeg leder efter er at hæve de 60 usdt som jeg desværre har
DE BEHOLDER DINE PENGE OG LADER DIG IKKE TRYKKE
Jeg dukkede op for et par dage siden, jeg indtastede 30 USD, og jeg var i stand til at fordoble det til 60 USD, og de vil ikke lade mig foretage tilbagetrækningen for at forlade dette casino, fordi de er svindlere. Mit ID er: 768194549. Det er en skam, fordi det er et godt kasino, men de tilbageholder dine penge, og de lader dig ikke hæve, jeg kunne ikke udføre KYC, fordi de ikke bekræfter det, jeg sendte +10 e-mails og ingen af dem svarede præcist, nogle svindlere sendte dem billeder af mit ID og ingenting, jeg er meget træt, det eneste jeg leder efter er at trække de 60 usdt, som jeg desværre har
MEGAPARI CASINO
NU VISSER DET SIG, AT DE IKKE TILLADER DIG AT HÆNDE DE GEvinster, DE TVINGER DIG TIL AT VEDDE KOMPLETT FOR AT KUNNE UTABE
Hello. Sorry you found yourself in this situation. I can see in your complaint, which you have already submitted, that you have there also the answer from the casino representative. So it is actually a really positive thing, and let's hope, they will resolve the issue ASAP, as they said. Try to cooperate with the casino now, and if there will be any more issues, our complaint team will be ready to step in.
Hej alle sammen, jeg vil fortælle jer om min oplevelse med Megapari.com.
Ved at spille "Ruleta Del Sol" af Ezugi på Megapari.com kasinoet lavede jeg et væddemål på det tredje dusin, hvor tallet 25 blev satset med et samlet beløb på 937,50 argentinske pesos, det viser sig, at bolden vender og lander på 25, men i spilskærmen markerer tallet 2. Spillerne indser fejlen, og som svar på klagen siger dealeren, at hun vil ringe til en supervisor for at se, at bolden var på 25, og ifølge dealerens ord, er fejlen rapporteret til alle spillere. spiludbydere. Megapari siger, at mit væddemål ikke var en vinder, og folkene hos roulette del sol fortæller mig, at de har rapporteret fejlen. Jeg ved ikke, hvordan jeg kan kræve, at mit væddemål bliver betalt. Jeg har videoer, hvor dealeren kan høres fortælle mig, at de rapporterede fejlen i den spillerunde. Jeg håber, at du kan hjælpe mig med at starte kravet et sted, der kan fungere som mægler.
Hi, can I ask if in your situation you also have this bet in your betting history ? It is good that you made videos, but is it also visible how the ball hits on number 25 ? So when they admitted that there was a mistake and that they will investigate it, why your bet was recorded as lost, did you try to ask the casino ?
However, if you think you have what it takes to file a complaint, you can do so here on this link.
We'll see what the team finds out and where it all goes.
Are you going to try it ?
I væddemålshistorikken optræder 2 som vinder, i teorien rapporterede Ezugi fejlen til Megapari. Jeg vil se på historien igen for at se, om jeg ændrer noget. Jeg ved ikke, hvem jeg skal klage til, eller hvordan jeg gør det. Sandheden er, at bolden lander på 25, men systemet læser 2.
Faktisk, i spillerens historie i Ezugis "Ruleta del Sol" vises vindertallet som 2 i stedet for 25.
Dear Megapari,
Would it be possible to receive an update on your decision before the weekend? I haven’t slept well for days and I’m extremely stressed about the situation. Your prompt response would be greatly appreciated.
Hi, I know we've written about your case before, so I'd like to keep it in one place so we don't discuss the same thing in multiple threads.
Jozef said in your complaint that the casino needs a little more time for internal communication, so obviously you will need to be patient, although I know that is not the easiest task for you. It wouldn't be for me either, but it will be the most sensible thing you can do for now. I would like to see a deal done as soon as possible, but such cases are individual and sometimes harder to evaluate.
That's why your cool head will be important.
I firmly believe that this will be resolved shortly.
Hi,
Thank you for your response and for keeping everything organized. I apologize for my impatience, but the last time I heard from Megapari directly was on May 28th. I have been trying to contact them multiple times via email (customer.claims@megapari.com) without any response. Additionally, they haven’t provided any updates on the complaint for two weeks. This lack of communication has made it difficult for me to remain patient. They have really hurt me deeply, and this situation involves a significant amount of money. I really appreciate your support and the efforts to resolve this matter as quickly as possible. I look forward to any updates and remain hopeful for a positive outcome soon.
I totally understand that and I would be nervous too. But I suppose the casino is communicating with Jozef, so it's possible that's why you didn't get an answer from them. When they come to an agreement with him, I think they will present you with a deal and then you can decide how you want to approach it. Let's give them some time, I hope they are doing everything they can to get this sorted out.
Thank you for your understanding. I appreciate your perspective on the situation. I’ll try to be patient.
I reckon it's the most sensible thing to do. Hopefully you'll get an answer as soon as possible and, more importantly, what it will be.
Cool platform with many games, tools, bonuses. I have not any problems with verification
So if you'd like to write more about your experience from this casino, you could submit your review here 👈.
Did you have any nice wins there as well?
Siden 09/14 har jeg anmodet om den endelige udelukkelse fra megapari, og de gør det ikke, hver gang de svarer, hvilket er hver anden dag, tilbyder de mig noget, og når jeg siger, at jeg vil have den endelige tilbagetrækning, informerer de mig, at de vil henvise det til den relevante sektor, og de tager to eller tre dage mere, så giver de mig et nyt tilbud, jeg gentager igen, at det gør jeg ikke, og de fortæller mig igen, at jeg skal vente. Jeg vil have den definitive udelukkelse på grund af problemer med spillet, og de nægter at gøre det, selvom det er min udtrykkelige beslutning. Vær forsigtig, for når du vil forlade, tillader de dig ikke, og de giver dig tusindvis af ture, så du fortsætter med at spille, selv når du har problemer.
Hi, I've read what you're writing about and I think you've done well to open a complaint. Surely a casino should not take such complaints lightly and deal with them seriously. If a player wants self-exclusion, do it and don't offer him various bonuses and so on.
So our team will try to help you and see what we can sort out.
Tomas has already asked you a few questions, so if you have the time you can answer here.
If there is something new, don't hesitate to let us know.
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