6 måneder siden
Hvis du vil diskutere noget i relation til Monaco Jack Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Monaco Jack Casino – generel debat
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6 måneder siden
I’d avoid this one.
non existent Live chat/support, just a buggy AI that won’t transfer you to a human.
support email address also doesn’t respond.
winnings from bonus spins just not showing up in your balance or cancelled without you doing so.
6 måneder siden
Hmm, I wanted to ask what the reason was for the bonus winnings being canceled, but if they don't reply and don't tell you anything, then you probably don't know either. Did you try to find out for yourself if you might have broken something? Did you have a chance to withdraw money here?
6 måneder siden
Hmm, I wanted to ask what the reason was for the bonus winnings being canceled, but if they don't reply and don't tell you anything, then you probably don't know either. Did you try to find out for yourself if you might have broken something? Did you have a chance to withdraw money here?
6 måneder siden
Well yes I’ve sat in the live chat for hours waiting on somebody, nobody comes and they don’t answer emails. Can’t do much else
6 måneder siden
It occurred to me that if you don't know anything and no one is responding, you could try filing a complaint with us.
If they took your winnings and you feel that it was unfair, and especially if no one is saying anything, then it's probably not right.
So I would probably try this route.
3 måneder siden
I’ve had and I’m still having a very positive experience with Casino Monaco Jack. I don’t really understand why some people complain, because every time I’ve used the live chat, the support agents have replied quickly and have always been very friendly.
I’ve been registered for one month and my account is verified. My documents were approved within 24 hours, and I was even able to make a withdrawal without any issues!
Overall, I’m really happy with them! 🙂
SvarCiter2
3 måneder siden
Thank you for joining us here. I'm glad your experience was a positive one. 🙂
Did you know you can submit your own casino review? Just in case you were interested: https://casino.guru/casino-reviews#/reviews/create
One thing, though: may I know which payment option you prefer for withdrawals? 24 hours for approval sounds great. Hence, I would like to know which payment option works so well for you.
3 måneder siden
Jeg forstår ikke den dårlige anmeldelse ovenfor. Support er tilgængelig med blot et enkelt klik, og det er ikke AI. Min KYC blev endda fuldt ud gennemført i livechatten, og nu er jeg i gang med at hæve €100.
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2 måneder siden
Jeg har haft, og har fortsat, en meget positiv oplevelse med Casino Monaco Jack. Jeg forstår ikke, hvorfor nogle klager, for når jeg har brugt live chat, har kundeservicemedarbejderne svaret hurtigt og altid været meget venlige.
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2 måneder siden
@ Kwasny
Og modtog du alt, hvad du vandt, i den første udbetaling?
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2 måneder siden
nyheder
Efter jeg sendte en officiel klage med alle detaljerne til Monaco Jack Casino i går aftes, blev jeg i dag forsikret om, at jeg kan hæve hele saldoen i rater.
Jeg håber, at alt går som det skal, og at jeg ikke behøver at klage her.
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2 måneder siden
Jeg har haft, og har fortsat, en meget positiv oplevelse med Casino Monaco Jack. Jeg forstår ikke, hvorfor nogle klager, for når jeg har brugt live chat, har kundeservicemedarbejderne svaret hurtigt og altid været meget venlige.
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2 måneder siden
What about the withdrawals, though? Tell us more, please.
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2 måneder siden
Please let us know whenever you receive all the winnings so your complaint can be closed then.
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