Mostbet – Account Frozen After Winning
After winning, Mostbet froze my account and withheld my remaining balance. I received no response to my emails, and live chat support could not help. I ask Casino Guru to help resolve this issue and recover my remaining funds.
Hi, if you are unable to get an answer or any help from the casino, it is good that you have contacted our team. I can see that your complaint is currently waiting for review.
I assume you would have mentioned it if you knew, but has the casino provided any information about why your account was blocked or what may have happened? That will be crucial to understanding the situation.
Mostbet – They Accept Your Losses but Freeze Your Account When You Win!
Based on my experience, Mostbet seems happy to keep your account open when you are losing, but when you win more than you deposited, they freeze your account and prevent you from withdrawing your winnings.
It feels like a trap for winning players. You can deposit and lose money without problems, but when you finally win big, your account gets frozen and your money becomes inaccessible.
To make matters worse, they give you timelines for resolving the issue that are not met, leaving you waiting endlessly. They keep asking for documents or additional information, making the process so frustrating that you may eventually give up and lose hope of ever getting your money back.
This happened to me. I contacted support through email and live chat, but my issue remains unresolved.
I can see why the repeated delays and additional document requests are making you suspicious, especially when the timeframes you were given have apparently not been met.
At the same time, I’d be careful about concluding that Mostbet deliberately freezes accounts simply because a player wins. From the forum alone, we can’t establish the reason for the account restriction yet.
What is relevant, though, is that your account remains frozen, the balance is inaccessible, and the verification or review process appears to keep being extended without a clear resolution.
Since your complaint with us is already waiting for review, make sure these latest developments are included there. That will give our Complaints Team a clearer picture of how the situation has progressed.
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Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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