3 år siden
It was sport bonus without ending date, I betting normal live events with minimal stakes. They still examining disappearing balance....
SvarCiter1
Mr Bet Casino – generel debat (side 5)
3 år siden
I fear we can only wait for the casino to state its explanation.
Did you submit a withdrawal before the balance disappeared? It happens when all bonus conditions have not been met the moment you submitted the withdrawal, but it also depends on the specific conditions and the platform the casino uses.
I would wait for the casino.
3 år siden
I get my money back and i bet around less than 1 euro few bets ( maybe ten ) and once again the funds disapear... 😛 It's ridicoulous 🙂
No i don't withdraw any funds because i don't fullfil wager requirements. On chat i get only info that specific department approved giving me the bonus by ChatGuy 🙂 . I am waiting for this again, i bet it will be around 2-3 days 🙂
3 år siden
That's kind of weird! Such an issue may happen, but twice in such a relatively short time!? The casino should check the platform for technical bugs, I'd say.
SvarCiter1
3 år siden
it looks like after few bets the bonus seems to be deactivated. I am fighting again 🙂
3 år siden
Jeg har forsøgt at udføre verifikationen mange gange, og de afviser mig hele tiden, jeg ved ikke, hvordan jeg skal uploade informationen, fordi den afviser mig og afviser hjælp, det er altid det samme 
Redigeret
Automatisk oversættelse:
3 år siden
It seems your payment option has not yet been verified or set up correctly.
You should definitely ask the casino chat operator and seek help.
Let me know what you find out.
SvarCiter1
2 år siden
Jeg har ikke været i stand til at bestå bekræftelsen, jeg har webpay betalingsmetoden afventende, vedhæft dokumenter indtil den kvittering, de sender, og bekræftelsen er afvist, venligst hjælp
Automatisk oversættelse:
2 år siden
Hello.
Sadly, it's not so easy. 🙁
Try to find out which documents were rejected and why. That's the most important part for now.
Once you know, try to provide all documents exactly the way you're supposed to, ok?
2 år siden
If you keep struggling, come back and explain the progress you've made, or paste here anything you've got from the casino - so we can try to come up with some ideas.
I hope you agree. 🙂
2 år siden
Hej kan du hjælpe mig, hvordan verificerer jeg min betalingsmetode (netteler) korrekt hos mr bet, jeg forstår det bare ikke. uploadede det 2 gange og mislykkedes altid
Tak
Automatisk oversættelse:
2 år siden
I'm sorry, the casino should explain to you I have no clue what seems to be incorrect or missing.
Sadly, I can't tell you what is wrong. Just compare the requirements with the version you sent. I guess it's about the transaction history proven the account is yours and was used for the deposit, right?
2 år siden
Hej, jeg har også verifikationsproblemer. De tjekkede og accepterede alt, indtil det kom ned til, at min adresse er forkert, fordi jeg er flyttet. Nu var jeg nødt til at anmode om en adresseændring, og de sagde ifølge deres GDPR (hvordan kan et kasino have sådan noget? meget mærkeligt) det tager op til 30 dage (at ændre en linje) nu vil de strække det 30 dage så at de ikke skal betale ud med det samme. Kan det hjælpes? Supporten skriver altid det samme og henviser til GDPR og sagde, at det helt sikkert vil blive tjekket snart. De andre dokumenter blev tjekket samme dag og pludselig ikke i næsten en uge....
Automatisk oversættelse:
2 år siden
Hello.
I understand you're not quite happy with that. A month for changing address seems far too long, especially if it concerns the payout. Casinos must apply GDPR standards, but this is excessive if you ask me.
Have you considered submitting a complaint? I mean waiting for 30 days because the address has changed, does not seem fairly correct to me.
2 år siden
Jeg ville vide, om Mr bet Le casino har indbetalt, og om de har haft problemer med at hæve pengene?
Automatisk oversættelse:
2 år siden
Hi, I have moved your post under this casino, where you can also find information that might be relevant. If we're talking about deposits, ask the chat which of the possible payment methods they would suggest, after all, it's always quickest to ask at the source
However, if we are talking about withdrawals and you are looking for more information about this casino, I can recommend you to check user reviews, where you can find quite useful information and experiences of other players. Also, complaints are a good source, which can also inform the player sufficiently.
The safety index of this casino is quite high, so I think it could be fine, but the experience speaks for itself. How does that sound to you ? Would this casino be suitable for you if you check the above mentioned things ?
2 år siden
Hej, samme teater som 3 x før Mr. Bet ønsker at presse dig for udbetalinger, hævder altid, at dokumenterne ikke ville kunne accepteres. Men disse er fuldstændig korrekte. Kasinoet forsøger altid at stoppe sine kunder, når det kommer til udbetalinger. Det her er ikke ligefrem alvorligt.
Automatisk oversættelse:
2 år siden
Dette er den største joke, jeg har hørt på et kasino! Den ene medarbejder ved ikke, hvad den anden laver. Det hele er ren udhalingstaktik, måske du skulle få dem til at tjekke om casinoet er solvent, da de bliver ved med at forsinke dig selvom de har modtaget tusindvis af dokumenter der er korrekte.
Automatisk oversættelse:
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