MyStake Casino – generel debat

Hvis du vil diskutere noget i relation til MyStake Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

I am from the US and have not KYCed and have a pending withdrawal. Will I be allowed to withdraw my funds if I KYC as a US citizen?

Hello, this information will come from the casino, I'm sure.

According to the Casino Guru info panel, this casino does not accept players from the US, however:

Let us know how you pass KYC, please.

Hej, jeg har et spørgsmål vedrørende udbetalinger hos Mystake Casino, i deres vilkår og betingelser har de specificeret, at for at kunne hæve dit indskud, vil det blive udsat for en minimum indsats på 1x, hvad betyder det præcist? at for at kunne hæve pengene, skal jeg først spille dem helt? tak skal du have

Hello,

it is probably an AML rule (the Anti-Money-Laundering rule).

In order to withdraw your money, you have to play with the deposited money.

Feel free to read this conversation:

https://casino.guru/forum/casinos/casinos-ridiculous-deposit-wagering-rule#post-366

It's still valid.

Hej

Jeg vandt et bidrag på mystake, som jeg gerne vil udbetale normalt, og de volder mig problemer. det står ingen steder, at en hurtig betaling til schweiz ikke er mulig. nu tilbyder de mig kun muligheden med skrill, men jeg har ikke en skrill konto og vil heller ikke have en, fordi jeg ikke kan bruge den. Dette burde have stået i vilkårene og betingelserne. Hvad skal jeg gøre nu? hvordan skal jeg komme videre?

Passed and cashed out

Wow, good - thank you for this info.

Hello,

Frankly, it would be up to you and the casino to find an agreement, I think. You are correct, that there should be some list of supported payment options, whether it's up to date or adjusted for each country separately, well this is another question, I'm sure.

The casino is limited by its payment provider, it may be that some problems rose with swift payments so Skrill is the alternative. It is very popular a pretty easy to use I'd say.

May I know why you can't use it, please?

I'm wondering, why can't you use the Skrill account when you create it? Is it related to the fact you're in Switzerland?

fordi du kan have en Skrill-konto i Schweiz, men så kan pengene ikke udbetales til en schweizisk konto. Så du er meget begrænset, ikke engang at sige, at du kan næsten ingenting. du kan faktisk kun bruge pengene til at spille eller til kryptovalutaer, så det er du bundet til.

I checked that you can transfer your funds to PayPal - using an additional app for this, plus the funds will be converted to crypto in order to transfer those. Not sure if it helps, though.

Hej hvordan går det? For omkring 5 timer siden foretog jeg en hævning af usd fra min mystake-konto, og overførslen er stadig ved at blive behandlet. Hvor meget mere tid vil det tage? tak skal du have

Hello,

I'm sorry but you should ask the casino. It can be a few days, depending on several factors.

You should get the most accurate info from the casino's staff.

Hvordan kunne jeg kontakte kasinopersonalet?

The contact email they give on their casino website is = mailto:support@mystake.com

Mange tak!

The only other way you might get a response from them is to post your original post on here (copy and paste ) on a consumer website called Trustpilot make sure you type in MyStake, it has a good reputation on there, and wait for their reply. They are active on there responding to posts. Of course Casino Guru will do all they can to help you as they have a Curaçao e gaming license, but I would explore every avenue in order to get your sons money back. It’s a terrible thing to happen.

You should also ask the live chat or find their Meta profile and ask there.

In case nothing changes by next week, please let us know.

Hello, it has been a week so how are you doing?

Have you been paid?