RANT Casino – generel debat (side 3)

Jeg forstår ikke dit opslag med tomas kay, en anden medarbejder, der har oprettet bidraget, vises for mig! .... kan du forklare mig hvordan det virker tak 🙂

I'm sorry, but I don't understand. 🙂

I'm not in any communication with tomas kay. Who is this anyway?

There are no casino employees here. Daniel and I are admins here on the forum. Since Daniel is obligated to do more complex tasks, I take daily care of the forum most of the time.

Is it better?

Hej alle sammen

Jeg registrerede mig hos RantCasino tidligere på ugen og foretog indbetalinger fra min bankkonto ved hjælp af Sofortüberweisung. Bemærk på forhånd, at jeg spiller uden bonuspenge.

Jeg verificerede mig fuldstændig den første dag, dvs. jeg sendte mit ID og bevis for adresse. Disse blev behandlet og accepteret meget hurtigt (inden for et par timer).

Efter at have spillet lidt i kasinoet tabte jeg, så jeg indsatte nogle flere penge.

Så jeg vandt i alt omkring 100 euro ud over mine indskud. Jeg besluttede at udbetale dette, så jeg fik 476 euro udbetalt til min bankkonto.

De sagde i chatten, at alt var OK, fordi min konto allerede var blevet bekræftet, og jeg behøvede ikke at bekymre mig om at modtage pengene. Efter mere end 30 timer modtog jeg en e-mail om, at de havde brug for bevis fra min bank....

1. Spørgsmål: Hvorfor har vi pludselig brug for beviser nu?

2. Hvorfor først efter mere end 30 timer? For mig er dette en klar forsinkelsestaktik, da jeg kunne annullere beløbet og fortsætte med at spille, men jeg har ikke tænkt mig at gøre det, før jeg får mine penge!

3. Jeg sendte også kontoudtoget fra min bankkonto og bevis for betalingerne, men nu hører jeg ikke noget. I chatten siger de tålmodighed, tålmodighed, tålmodighed... det sædvanlige!

Så jeg begynder at være i tvivl om at se mine penge.

Jeg vil holde dig opdateret på, hvordan tingene udvikler sig her – casinoet tilbyder faktisk gode spil og virker godt struktureret, men denne forsinkelse i udbetalingen er virkelig slem!

For at være ærlig har jeg aldrig oplevet noget lignende i andre casinoer!

Jeg vender tilbage, når der er nyt!

Bemærk: I chatten står der, at efter at kontoudtoget er tjekket, skal jeg vente yderligere 48 timer, indtil det er behandlet af økonomiafdelingen... så efter at dokumenterne er tjekket, starter det forfra. Det er en dårlig joke!

Hi there!

In my opinion, it is very important to understand that if any player verifies the profile immediately after the initial registration or before several deposits are made, it frankly does not mean that no further need for checking ather details will emerge.

Let's ask ourselves a question: What the casino can actully verify in case you have just registered and haven't deposit yet? Only our personal details - nothing more.

Yet for the withdrawal request to be accepted, also your payment option and gaming history at least need to be checked out and verified too. They also need to be sure you complied with all rules the whole time you played there. Even though it is not so obvious, many details can hardly be verified earlier.

This, let's say, express verification is a good thing to do, of course, but it does not cover all fields.

What you described is quite a bad user experience, and I hope this casino will increase its efficiency with the verification and withdrawal process. By the way, this casino has also earned quite a bad user rating; still, the reviews are pretty old.

Speaking of user feedback, this is the lates provided by a fellow player from Germany:

I almost feel uncomfortable writing a positive review about Rant Casino when I read all the negative reviews. I am absolutely satisfied. After a few deposits of around €20, I suddenly had a win of over €3000. I immediately made a withdrawal of €2000 and about a week later the money was in my account.

Surely keep us posted about your progress. Wish you a smooth process!!

Hurtig opdatering på RANT: Jeg har nu modtaget en e-mail om, at mine bankdokumenter er blevet tjekket og pengene er på vej. Jeg giver dig besked, så snart det er blevet offentliggjort.

Hi!

Have you?! I'm just holding my breath,... I won't be available on Monday, but I'm really looking forward to the final happy end! 🤞🤞

Have a nice weekend, and don't leave us waiting. 🙂

Kort feedback. Pengene kom ind på min bankkonto i dag. Tak til RANT Casino! Jeg vil dog gerne bede dig om at behandle udbetalinger hurtigere og nemmere i fremtiden og ikke bruge nogen form for forsinkelsestaktik. Selve casinoet er meget velstruktureret og byder på gode spil. Support og hurtige udbetalinger af gevinster burde virkelig være givet i disse dage, fordi der er mange casinoudbydere, der gør det meget bedre end RANT. Hvis jeg spiller hos RANT igen, vil jeg med glæde skrive min rapport her i forummet. God weekend og tak for støtten!

Hey, I think I speak for all of us when I say that we're glad you managed to get the money. Sometimes withdrawals can be prolonged for various reasons, which is definitely not nice for the players, I understand that, but sometimes it can't be avoided. So how much did you wait in total? 

I think if you play here again, at least you'll know what to expect and it shouldn't surprise you. 

We will definitely be pleased if you give us a report. Anyway, I hope it will be more enjoyable than before and you will get the money faster. 😉😊☘️