RoboCat Casino – generel debat (side 11)

Hello. Even though it may sound weird, as you can see in this thread, patience is the key. Some players are currently also experiencing unpleasant delays, which indicates that some others may sooner or later find themselves in the same shoes. 🙁 Unfortunately, there is not much that can be done at this moment, so please hold on.

You work in this casino

Is this a question, perhaps? No, I don't.

What do you mean passed? "Under review"? What is under review?

Step number 2 after its requested

Jeg oprettede først en konto hos robocat, indbetalte første gang og tjente kun en lille fortjeneste, anmodede om en udbetaling, og det tog 6 dage at modtage den på min konto. Men for nylig lavede jeg endnu en indbetaling med en bonus og formåede at vinde en jackpot på over 5000 euro. Jeg formåede at spille og gennemføre omsætningen af ​​bonussen. Jeg anmodede om en udbetaling på 500 euro, men siden lukkede min konto uden at forklare hvorfor. Så lad os bare sige, at siden ikke betaler sine brugere, når de vinder en stor præmie.

Hey, that sounds like something worth investigating, so submitting the complaint was a smart move and I hope my colleagues will help you out.

I imagine your conclusion makes sense and demonstrates why the casinos should always inform players when something is wrong. If the account closes without a single word, what else is there to consider?

Latest update, they said my withdrawls are going to be processed anytime now. Let’s see if it’s done today or tomorrow as that will be 10 business days.

They also said that they were experience a high number of requests, this has been sorted now.

I guess only time will tell.

Keep us posted. I’m very curious. I’m seeing so many complaints im scared I won’t get my money.

We'll wait for the news from you here.

De har ikke gjort noget siden 18/6/2025

De siger alle det samme.

Undskyld og undskyld er en fortsættelse

Jeg har den oprindelige anmodning fra 3.6, og ... det er mere end en måned siden, og i dag skrev de tilbage:

Tak, fordi du kontaktede vores supportteam.

Efter verifikationen kan vi med glæde bekræfte, at din udbetaling er blevet behandlet, og at pengene er blevet sendt fra os.

Det kan tage 3-5 hverdage, før pengene krediteres din konto, men denne tid afhænger af den anvendte betalingsmetode og din banks standarder.

Hej,

Det lyder næsten som om, det værste er overstået. Jeg kan ikke huske, hvilken udvælgelsesmetode der blev brugt, men jeg håber virkelig, det højst er et spørgsmål om de næste par dage.

Giv mig venligst besked, når pengene rent faktisk ankommer. Bare for at være på den sikre side.

I can see that your complaint is still ongoing, and if you haven't heard anything new from the casino, soon we will try to get in touch with them to find out what is going on.

Just please mind the timer on your complaint, because unfortunately our complaint team has to deal with hundreds of complaints every day, and hopefully we'll get some updates soon. 🙏

Are you still in contact with the casino, though?

Ja, det er jeg, men ingenting

Has anyone here received a payment from the casino? I sent through my bank statement yesterday and they asked me again for the bank statement today. It’s an official statement from my bank. I have been waiting since June 18 for a withdrawal.

Jeg har ikke modtaget det samme, broder Frangos.

I’ve also been waiting since the 18th for withdrawals and still nothing