Romancasino – generel debat (side 2)

Thanks Jaro ,

I just want to play safe , have a good time and some profit as possible .

I think that's a pretty good summary of why players play and I wish that was the case for everyone. 

Although the happiest may be the one who doesn't play.🙂

Bare hold dine hænder væk fra Roman Casino, de er ulovlige og har ikke en gyldig licens!

Hi, I have read your complaint and I saw that Veronika explained everything that was necessary for the case or the license. 

Even though I'm not happy that it turned out this way, it obviously couldn't have gone any other way.

They don't give a shit about their players. My kyc is being unchecked since 5 days and they promised under 24 hrs check. They can't keep their promises and they are big liars. Please spend your money elsewhere!

Hello,

It is possible that the casino KYC team is not working during international banking holidays plus weekends?

Every easter and then the following holidays, such a situation occasionally occurs. I'm not saying it is cool, but it could be the reason. Not to mention this casino is considered small/medium in size, which may also be the case 🙁.

Well, I hope the KYC will be taken care of soon!

They check my kyc but the reject proof of crypto deposit everytime. I've been trying to complete it for a month now I've sent 9 proofs and they rejected each and every one of them.

This message everytime after they reject:

your proof of deposit has been rejected because it does not include the transaction ID. To be accepted, the proof of deposit must clearly show the following details:

Your full name

Bank account number (or IBAN)

Transaction amount

Recipient's name

Transaction ID

Date of the transaction

Please submit a new document that includes all of the above information.

How the hell am I supposed to show all these in one pciture when I deposited crypto.

If you are struggling for this long, perhaps our complaint team could help out.

What do you say?

All you need to do is to file a complaint here and explain the issue. Then we'll do our best to help you get it resolved, for sure.

Please let us know how you decide.

I managed to verify my deposit. I was verified yesterday and withdrew but they rejected me and they ask me again for proof of income. I just hope they will verify this without any issue because they it's clear they are just wasting time now.

Ok then. It is not unusual that some additional verification needs to be done, though. So, hopefully it won't last long before you will be able to get to your money.

We're here in any case.

God eftermiddag.

Jeg åbnede en konto hos RomanCasino via et henvisningslink fra en bettinggruppe. Jeg fyldte €100 op og gjorde krav på bonussen, hvilket gav mig i alt cirka €640. Efter at have forsøgt at hæve pengene, bad casinoet mig om forskellige bekræftelser og opgørelser over den indbetaling, jeg havde foretaget. Efter at have sendt alt, blev min konto suspenderet og derefter permanent lukket. Jeg vil gerne have de penge, jeg har hævet, tilbage der.

Tak.

Hi, did the casino say anything to you about why your account was blocked? When you were going through verification, maybe there was something in the system that could have triggered it and why it happened, but it would be best to know from them. 

Anyway, if they took your money and blocked your account without giving you a reason, I would file a complaint with us.

You can find the link here. ⬅️

Will you go for it?

Godmorgen. Jeg har for nylig indbetalt 30Eu på dette casino med en bonus på 60Eu og et krav på 2400Eu. Jeg spillede i to dage, og med en masse held lykkedes det mig at opfylde kravene. Ved slutningen af ​​den lange kravperiode havde jeg 300Eu, og til min forbløffelse havde min konto kun 60Eu. Jeg havde allerede læst bonusreglerne, og jeg kunne ikke vinde mere end 10 gange bonussen, hvilket i mit tilfælde var 600Eu (60x10=600). Kort sagt, jeg blev snydt for 240Eu, så vær meget forsigtig med bonusserne fra dette casino.

Hello, did you go to the casino and ask what the problem is? I would have understood it the same way as you, so I wouldn't have hesitated to ask what the issue was when they took your cash. 

Let me know what they tell you and we'll see if we can help.

De maksimalt mulige gevinster efter at have omsat bonussen er i dette tilfælde en multiplikator på x1, præcis fra basisbeløbet for den modtagne bonus. Det betyder, at hvis du for eksempel får 60 EUR i bonuspenge, er de maksimalt mulige gevinster fra denne bonus 60 EUR. Det er, hvad de sagde, og det fremgår ikke nogen steder af bonusreglerne. De giver 60 bonusser med krav på 2400, så du i sidste ende kun kan tjene 60.

It should be clearly written in the terms, though, and if there isn't anything like that mentioned, perhaps you should file a complaint here.

What do you say? Is it worth trying?

Jeg spurgte igen, hvor disse regler var, så jeg kunne læse dem, og svaret var det samme. Bemærk venligst, at ifølge bonusvilkårene, som du selv kan gennemgå, er den maksimale gevinst fra bonussen begrænset til 1x bonusbeløbet, ikke 10x. Det betyder, at hvis du har modtaget en bonus på 60 EUR, er det højeste beløb, du kan hæve fra bonusgevinsten, 60 EUR. Derfor er den maksimalt mulige gevinst efter at have omsat bonussen en x1 multiplikator, præcis fra basisbeløbet for den modtagne bonus. Det betyder, at hvis du for eksempel får 60 EUR i bonuspenge, er den maksimalt mulige gevinst fra denne bonus 60 EUR. Jeg er registreret på flere casinoer, som jeg tror er fra den samme gruppe, fordi de alle sender den samme bonus samme dag til min e-mail. (BDMBet, Godofcoins, Lazybar,

Lazybar, Coolzino og et par andre, og jeg talte med 2 af dem i chatten, og denne bonus er 10 gange bonusbeløbet og ikke 1x. Jeg sætter pris på, at du prøver at hjælpe mig, men jeg har givet op, fordi de altid siger, at det er i bonusreglerne, og jeg har allerede slettet den e-mail om 200% bonussen. Én ting, jeg lærte, før jeg accepterede bonussen, er, at jeg altid spørger i chatten om den maksimale gevinst med den samme bonus. Nu spørger jeg mig selv, hvem der vil have sådan en bonus, når de ved, at for at vinde i mit tilfælde 60 euro, skal de spille 2400 euro. Latterligt.... Tak.

Yeah, I believe that is the best approach, to ask them beforehand.

It really doesn't sound very tempting at all, you are right.

Hej, efter lidt research viser det sig, at RomanCasino er en del af det samme holdingselskab som NineCasino, LazyBar, Coolzino, BMDBet, BetonRed, Godofcoins, Cryptoleo, Savaspin og omkring 20 andre. Hvis du registrerer dig på en af ​​disse sider, vil du begynde at modtage beskeder og e-mails fra dem alle med vildledende kampagner. Hvis du så spiller og taber, sker der ingenting, men hvis du vinder og foretager hyppige udbetalinger, beder de dig om at verificere alt ned til din "sokkestørrelse". De behandler dig som den laveste af de lave, når de er de virkelige kriminelle, og de tager måneder at verificere din konto og tilbageholder dine gevinster i månedsvis, fordi du ikke har fremlagt dokumentation for din "sokkestørrelse" osv.

På dette casino foretog jeg en enkelt indbetaling på 150 euro i foråret, nu har jeg 589 euro på kontoen, og jeg har ventet i månedsvis på, at de bekræfter min konto, så jeg kan hæve pengene.