Ingenting endnu. Jeg kan åbenbart ikke tælle. Jeg vil have nogen der forpligter sig til en date. Glem ikke, min tilbagetrækning blev godkendt cirka kl. 03:00 den 21.11. Jeg sms'er support, samme uforpligtende svar hver gang. I dag har support givet mig deres betalings-e-mailadresse. Så jeg skrev meget høfligt til dem og spurgte om betalingsplaner. 3 timer senere, intet svar, så jeg forventer ikke noget svar overhovedet.
I ved, hvad der virkelig gør mig sur, gør mig vred oversat til jer medlemmer.
1. Brug ikke 10 hverdage på at levere krypto efter at have ventet i hele 10 dage på godkendelse (jeg sendte min anmodning om tilbagetrækning den 11/7). De sørger for 5-10 arbejdsdages affald, så hvorfor ikke tage de 10 hverdage? De er alligevel, både godkendelse og betaling, de samme.
2. Næste! Hvilket legitimt underholdningsfirma bryder sig ikke om kunder? Ruby Slots er ligeglad med dig. De tager dine penge med det samme. Alt det har du hørt før. Men at gøre et godt indtryk på nye kunder synes ikke at være i deres DNA. At skaffe nye kunder og fastholde dem er, hvad du bliver undervist i Business 101. Så Ruby Slots er bare et glimt i gryden. De holder ikke.
Jeg havde så mange flere negative bemærkninger til Ruby Slots, men det her er ved at blive for langt.
Forhåbentlig vil du tage min rædselshistorie og beslutte dig for IKKE at NEJ RUBY SLOTS CASINO. BLIV IKKE MEDLEM.
Ruby Slots betalingsproces stinker, og de ved det. Bliv væk. Absurde betalingsprocesser som dem, der praktiseres af Ruby Slots, har ikke et sted for mig at spille der.
Vi vil support fortalte mig, at hvis jeg ikke modtager betaling inden 12/6, så kontakt dem, og de vil eskalere derefter. Hvordan er det for kundeservice?
Nothing yet. I can't count apparently. I want somebody there to commit to a date. Don't forget, my withdrawal was approved at approximately 3:00AM on 11/21. I text support, same non-committal answer every time. Today support provided me their payments email address. So I wrote to them very politely asking about payment schedules. 3 hours later, no response so I am not expecting any reply at all.
You know what really pisses me off, makes me angry translated for you members.
1. Don't take 10 business days to deliver crypto after waiting the entire 10 days for approval ( I placed my withdrawal request on 11/7). They provide the 5-10 business day garbage so why not take the 10 business days? They are anyway, both approval and payment, same.
2. Next! What legitimate entertainment company don't give a shit about customers? Ruby Slots don't give a shit about you. They take your money immediately. You've heard all that before. But to make a good impression on new customers seem to not be in their DNA. Acquiring new customers and retaining them is what you are taught in Business 101. So Ruby Slots is just a flash in the pan. They will not last.
I had so many more negative remarks for Ruby Slots but this is getting too long.
Hopefully you will take my horror story and and decide to NOT PATRONIZE RUBY SLOTS CASINO. DON'T BECOME A MEMBER.
Ruby Slots payment process sucks and they know it. Stay away. Absurd payment processes such as those practiced by Ruby Slots do not have a place for me to play there.
We'll support did tell me that if I don't receive payment by 12/6, contact them and they will escalate then. How's that for customer service?
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