Scatterhall Casino – generel debat (side 11)

I øjeblikket går udbetalingerne godt, jeg har stadig nogle ledige, men jeg tror, de vil blive udbetalt i dag! Det går rigtig godt i scatterhall, og de prøver virkelig hårdt på at imødekomme alle!

Kære Casinoguru-team, jeg vil gerne spørge jer, hvordan det kan være, at jeg blev omdirigeret forkert efter at have foretaget en indbetaling hos Scatterhall, og det ser ud: Bad Gateway Wild Pharaoh. Desværre tog jeg ikke et skærmbillede, men jeg fortæller bestemt ikke eventyr her. Du kan også se bonusserne og live chat tiderne, det er præcis det samme som i Wild Pharaoh! Jeg spurgte i chatten, om de var i familie med Wild Pharaoh, men blev straks blokeret, men kort efter skrev chefen for affiliate August Berger sry her, de får bare en bonus på 50 euro, og kontoen er åben igen. Det er bare det, at jeg ikke skriver en anmeldelse.....

Og kære Casinoguru-team, hvordan kan et casino give en 200% bonus på hver indbetaling? Jeg har ikke engang været i nærheden af at opleve det i 8 års online spil. For hvad kan kun gå galt med tingene. Og hvor er spillerbeskyttelsen i dette casino. Fik lukket min konto permanent via chat uden at genåbne og var i stand til at genåbne den med det samme uden at køle af. Eller en indbetalingsgrænse kan slettes med det samme uden afkøling. Lederen af affiliate skrev til mig, at hvis du ønsker en bonus uden indskud, skal du rydde din indbetalingsgrænse via chat og derefter anmode om bonussen direkte i chatten...ingen ord

Og som sidstnævnte kære Casinoguru-team, hvorfor har Scatterhall altid brug for de brugernavne, de altid efterspørger her i tråden? Jeg fortæller dem, at de kun udbetaler dem, der klager offentligt, og de bruger brugernavnene til at lokalisere dem. Du ville ikke have brug for brugernavne, hvis casinoet bare udbetalte alle. Hvordan ser du Casinoguru-holdet?

Dear TinoElina,

As Scatterhall, we are delighted to hear that our payouts are going great and that we are able to accommodate our users to the best of our abilities. We understand that timely and reliable payments are important to our users, and we always strive to process payments as quickly and efficiently as possible.

We would like to remind our users that payments are typically only processed on weekdays, Monday to Friday, and excluding bank holidays. Therefore, it's possible that payments may not be processed until the next business day if today happens to be a bank holiday in your location or in the location of the payment processor.

However, assuming that today is a regular business day, we are committed to processing payments as per our standard processing timelines. If you experience any issues or delays with your payment, please don't hesitate to reach out to our support team for assistance. We appreciate your continued trust and support in Scatterhall.

Sincerely,

Scatterhall

Alt er fantastisk ☺️ tak

Hello yasin61

First, it would be good to present such a screenshot.

Additionally, as an independent company, we can't answer such a question. We review casinos we do not investigate payment options settings. If you present proof, the casino should explain instead. I guess it is obvious to all of us.

I'm not saying there are no similarities. We, same as you, do not have any proof saying the casino has anything to do with another. If you come across any - post it here or send it all as an update:

I see lots of satisfied players. Ask the casino about their motivations, but I think such a level of support is special. So far, there has not been such an active casino representative - as I can remember. Players benefit from such an approach, don't you think?

And how is it possible that you have not submitted the complaint yet, I wonder? Do that and we shall all see what was wrong and who is wrong. This is the same advice I give every complaining player.

Start right away, please:

https://casino.guru/complaints

Næste udbetaling blev behandlet meget hurtigt igen 👍 uden at spørge osv...

Jeg vil også nævne, at jeg aldrig har behøvet at opgive mit kaldenavn – og mine udbetalinger behandles nu inden for 2 dage!

stadig fra mig 👍 til Scatterhall - 100% anbefaling fra mig

Dear Marzi,

Thank you so much for taking the time to provide us with your friendly and positive feedback. We really appreciate it when our players share their experiences with us, and we're thrilled to hear that you've had a great time on our platform.

In some cases, it is helpful for us to have a username associated with a player's account to assist them faster. We always strive to quickly identify and resolve any issues or problems our players may encounter on our platform, and having a username readily available can help us expedite the process. So, if you ever need our support team's assistance, please provide us with your username so we can locate your account and provide you with the best possible assistance.

If you ever need any further assistance or have any other questions, please don't hesitate to reach out to us. We're always here to help and are committed to providing the best possible experience for our players.

Thanks again for your feedback, and we look forward to continuing to provide you with a great gaming experience.

Best regards,

Scatterhall

For mig tager det længere tid. De sidste 500 € venter på udgivelse. Jeg får mails med bonustilbud hver dag, men jeg indbetaler selvfølgelig ikke før alt er udbetalt. Livechatten henviser kun tilbage til vilkårene og betingelserne, at det kan tage længere tid end 1-2 dage. Men altid? Jeg håber alt går godt nu.

Det med den 27. gik nok ikke sådan, jeg venter og ser om der sker noget mere 🙂

Hi Nero,

I hope this message finds you well. I wanted to inform you that your payment was processed and sent yesterday, and it should be with you this afternoon, as confirmed by our finance team.

We apologise for any inconvenience caused by the delay in processing your payment. Please rest assured that we are working to improve our processes to ensure timely payments in the future.

Thank you for your patience and understanding in this matter. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,

Scatterhall

Dear asgard18,

We are pleased to inform you that your entire balance has been resolved and paid out in full. We apologise for any inconvenience caused by the delay due to system issues in the past couple of weeks.

We understand that waiting for your funds to be processed can be frustrating, and we want to assure you that we take our responsibility to provide timely and efficient service very seriously. We are continually working to improve our systems to ensure that such issues do not arise in the future.

We would like to thank you for choosing our casino, and we hope that you will continue to enjoy the wide range of games and services we have to offer. If you have any further questions or concerns, please do not hesitate to contact us.

Thank you again for your patience and understanding.

Best regards,

Scatterhall

Indgivet en klage

That's good. Now the complaint team will look into it and proceed further.

Thank you for being responsive.

Dear Guru and Complaint Team,

Thank you for bringing this matter to our attention. We have thoroughly investigated and can confirm that the player in question no longer has an account with either of our brands. Furthermore, we would like to inform you that no account will ever be opened again for this player in the future.

We would like to clarify that we provided the player with a bonus as a gesture of goodwill due to a failed bonus code. However, it appears that the player repeatedly requested for more and more bonuses, which we have provided on multiple occasions. We do not condone any attempt to blackmail us, and any such action by the player will be dealt with by our legal team.

We take our responsibility to provide a fair and transparent gaming experience seriously, and we will not tolerate any fraudulent or abusive behaviour from our players. We appreciate your cooperation in this matter and remain committed to upholding the highest standards of integrity and fairness in our operations.

Best regards,

Scatterhall

God dag,

Jeg har ventet på betalingerne på 500 euro hver siden den 16. februar 2023 og den 27. februar 2023. Disse blev godkendt via e-mail. Jeg har desværre ikke bogført nogen penge på min bankkonto. Mit overskud er fra januar 2023, siden har kun 2 af de 4 udbetalinger virket og er også kommet på min bankkonto. Det er meget irriterende. Jeg beder Scatter hall om at tjekke dette ud.

Brugernavn: Xarocks

Opdatering: en af de 2 betalinger er nu kommet på min konto, 500 euro mangler stadig

Jeg har anmodet om 3 udbetalinger inden for de sidste 6 dage - i dag har jeg modtaget alle 3 udbetalinger - jeg synes det er dejligt, at Scatterhallen nu arbejder så godt med udbetalingerne 👍

Jeg håber, at mine næste bliver behandlet lige så hurtigt - jeg vil helt sikkert lade dig høre fra mig igen

stadig for alle, der er i tvivl om Scatterhall - jeg synes, det er et af de bedste casinoer, der findes i øjeblikket