Slotexo Casino – generel debat (side 5)

Well, weekends are usually the times when casinos don't process withdrawals or anything like that, so we'll see if something changes now during the week.

Be sure to contact me if it does.😉

Perfect! 🎉

After ho many days you got your money? 🙂

will you stay to play here? 😀

No will not stay way too long pay outs

I understand.

So may your next experience be better. 🙂

Indbetaler ikke, altid i underskud, har lige vundet 50 euro tilbage fra en udbetaling på 200 euro, anmodede om en udbetaling mandag, men den er stadig ikke blevet behandlet. Live chat siger ja, vi behandler den hurtigt, men det tager OP TIL 3 dage, og vi arbejder ikke i weekenderne. I dag, fredag, har jeg stadig ikke modtaget en udbetaling på 50 euro med Bitcoin og ikke via bankkonto, så folk er et kæmpe svindlerfirma. DE FORSINKER UDBETALINGEN PÅ DETALJER, SÅ DU STOPPER DET IGEN OG GAMBLE GEVINSTERNE/HALVDELEN AF TABTENE VÆK!

This is certainly not pleasant, even more so when you have chosen probably the fastest payment method. Eventually, you will have to be patient and wait for the money. 

Did the casino ask you for any documents?🤔

Hej Romi,

Hvornår giver det generelt mening at indgive en klage? Hvor lang tid skal man generelt give casinoet? Jeg har ventet på min udbetaling i 15 dage nu, tak.

Jeg håber, at nogen læser mit indlæg. Desværre har jeg det samme problem. Flere udbetalinger har været under behandling i et par uger, og der sker ingenting.

Hello Olga68! An honest answer? Please feel free to submit a complaint whenever you believe it would be beneficial.

We indeed provide casinos with 14 full days, but as far as I can tell, it never hurts to be prepared, and there's another cool benefit: If the casino has been in touch with us, they get notified about the complaint once it is approved on our end. In my opinion this could be considered the first gentle push for the casino.

Therefore, do not worry about this and submit your complaint right away. I'll help you if needed; just respond to me. 🙂

Hej Radka, tak for dit hurtige svar og din hjælp. Jeg vil gerne indgive en klage, som du foreslog. Der er tre hævninger på €500 hver. Hvad er de næste skridt? Med venlig hilsen.

Hello!

I checked the case summary visible in the complaint thread and it looked good to me. From now on, my colleagues will monitor the situation and reach out to you with questions or updates.

The way I see it, there is no obvious reason the casino should avoid paying. To be honest, the more I think about that, the more it seems like they just do not have time to serve all the customers. Of course, this doesn't justify keeping you waiting for so long. Don't worry, Kristina got it covered.

Mange tak!

Hi all, I really have a good play , just sharing!!!

Would be great if you say something more about it. 🙂

Can you?

Hej Fode12, du gør det meget spændende 😀

Hello, I just passed by his thread and looked at the complaint, hoping to see that it was already closed as resolved. Well, no way.

How are you doing? I hope it isn't causing you too much stress.

Hej Radka, tak fordi du spørger. Nej, det stresser mig ikke. Det er bare meget irriterende at få det samme svar fra casinoets support hele tiden. Det er blevet videresendt med høj prioritet flere gange. Men desværre sker der ingenting.