Tak fordi du delte din oplevelse. Det lyder meget frustrerende, hvis du har anmodet om lukning af din konto mere end 30 gange, og casinoet eller din VIP-manager forhindrer det, er det en alvorlig bekymring.
Ved du, hvorfor casinoet nægter at lukke din konto? Har de givet dig nogen forklaring på situationen? Eventuelle oplysninger, du kan give, vil hjælpe med at forstå, hvad der foregår, og hvordan du skal fortsætte.
Da dette er et alvorligt problem, vil jeg også anbefaleat indgive en formel klage her . Sørg for at inkludere alle beviser, e-mails, chatlogs og al korrespondance med din VIP-manager. Dette vil gøre det muligt at gennemgå sagen, og forhåbentlig kan vores team hjælpe.
Er du med?
Thank you for sharing your experience. That sounds very frustrating if you’ve requested account closure over 30 times and the casino or your VIP manager is preventing it, that’s a serious concern.
Do you know why the casino is refusing to close your account? Have they given you any explanation about the situation? Any details you can provide will help understand what’s going on and how to proceed.
Since this is a serious issue, I would also recommend filing a formal complaint here. Make sure to include all evidence emails, chat logs, and any correspondence with your VIP manager. This will allow the case to be reviewed and hopefully our team will be able to help.
Are you in?
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