3 år siden
Hvis du vil diskutere noget i relation til Slottica Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Slottica Casino – generel debat
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3 år siden
Pengene er gået 29 dage. Igen og igen siges det, at det vil blive tjekket. Der er ingen feedback fra casinoet på Casino Guru. Meget tvivlsomt!
Automatisk oversættelse:
3 år siden
Hello,
not sure what kind of feedback would you like to see, since this is your very first post on the forum.
I suggest you have a problem with the pending withdrawal in the Slottica Casino, haven't you?
What has happened, please?
3 år siden
Jeg har en åben klage her hos jer. Desværre har kasinoet ikke kommenteret. Mine penge blev simpelthen taget tilbage på grund af tekniske problemer. Det hele skete den 13. februar 2022. Til dato har jeg ikke modtaget noget svar fra casinoet.
Automatisk oversættelse:
3 år siden
Hello,
may I know why did you switch profiles? Do you have any problem with the original one, maybe?
Is this the complaint you submitted, please?
If so, I'd wait for the complaint team because it seems you breached the rules and they need to investigate first.
The gaming history could help a lot.
3 år siden
Ja det er min klage. Jeg kunne ikke bekræfte min konto, så jeg blev nødt til at oprette en ny konto hos dig.
Automatisk oversættelse:
3 år siden
Hello,
I read your complaint and it seems that you just ignore all the links included in the email received from Casino Guru.
Email verification is done via the clickable link as well, so I assume there may be some technical issue.
What problem exactly did you have with the verification, please?
I'll try to help 🙂
3 år siden
Desværre har jeg ikke modtaget endnu en e-mail. Heller ikke i spam-mappen. Når jeg vil logge ind og klikke på "send link igen" får jeg ikke et link til at bekræfte min konto.
Automatisk oversættelse:
3 år siden
Hello,
may I know why did you switch profiles? Do you have any problem with the original one, maybe?
Is this the complaint you submitted, please?
If so, I'd wait for the complaint team because it seems you breached the rules and they need to investigate first.
The gaming history could help a lot.
3 år siden
Jeg har 2.problemer med slottica, ikke kun at jeg "brød reglerne"
Automatisk oversættelse:
3 år siden
Hello,
regarding your unfinished registration here, I'm going to send you an email.
To your complaint: we are now waiting for the casino to join this complaint, so at this point, we have to wait a bit, I'm afraid.
3 år siden
Hello,
regarding your unfinished registration here, I'm going to send you an email.
To your complaint: we are now waiting for the casino to join this complaint, so at this point, we have to wait a bit, I'm afraid.
3 år siden
Ja, den registrerede e-mail var: kaiser⋆⋆⋆@web.de, men jeg modtager desværre ingen e-mails fra dig der.
Redigeret
Automatisk oversættelse:
2 år siden
cashout pending since 5 days ... account verification is completed , payment method verification complete
cashout still pending ... same response from support no other updates
2 år siden
I'd wait a bit but keep constantly reminding the chat or support.
As we advised in your complaint:
"We advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint."
2 år siden
Hello iam not able to complete the id verification in slottica they are rejecting immediately
2 år siden
Hello iam not able to complete the id verification in slottica they are rejecting immediately
2 år siden
Hello,
I fear that you have to find out what is wrong with the documents, ask the chat operator, or email the support and then try to provide the documents, or selfies specifically following the demands.
Nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem, then let us know, please.
Redigeret
2 år siden
I have tried but when i uploaded the documents immediately they are rejecting it i can even send you the pics that they have rejected
Redigeret
2 år siden
Ask the support about he reason, please.
As I said, nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem.
2 år siden
I want to know whether the slottica website is genuine or not...
2 år siden
Any chance that we already have that conversation via a Facebook profile? 🙂
If not, it was just a coincidence and I would assume you should read the casino review, check submitted complaints, and browse user reviews.
The according to our review and history of complaints, the casino is questionable. To learn more about how to play in questionable casinos, kindly browse our fair gambling codex - Recommendations for players playing at casinos not classified as 'fair' or 'fair and safe
I checked your complaint and it seems that you have to try to solve the problem with the casino until these 14 full days run out. 🙁 May I know when did you submit the withdrawal, please?
Anyway, I would ask the support about what seems to be wrong with your document. Can you try that?
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