4 år siden
Hvis du vil diskutere noget i relation til Slottica Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Hello,
not sure what kind of feedback would you like to see, since this is your very first post on the forum.
I suggest you have a problem with the pending withdrawal in the Slottica Casino, haven't you?
What has happened, please?
Hello,
may I know why did you switch profiles? Do you have any problem with the original one, maybe?
Is this the complaint you submitted, please?
If so, I'd wait for the complaint team because it seems you breached the rules and they need to investigate first.
The gaming history could help a lot.
Ja det er min klage. Jeg kunne ikke bekræfte min konto, så jeg blev nødt til at oprette en ny konto hos dig.
Hello,
I read your complaint and it seems that you just ignore all the links included in the email received from Casino Guru.
Email verification is done via the clickable link as well, so I assume there may be some technical issue.
What problem exactly did you have with the verification, please?
I'll try to help 🙂
Desværre har jeg ikke modtaget endnu en e-mail. Heller ikke i spam-mappen. Når jeg vil logge ind og klikke på "send link igen" får jeg ikke et link til at bekræfte min konto.
Hej,
må jeg vide hvorfor du skiftede profil? Har du et problem med den originale, måske?
Er det den klage , du indsendte, tak?
Hvis ja, ville jeg vente på klageteamet, fordi det ser ud til, at du har overtrådt reglerne, og de skal undersøge det først.
Spilhistorien kunne hjælpe meget.
Hello,
may I know why did you switch profiles? Do you have any problem with the original one, maybe?
Is this the complaint you submitted, please?
If so, I'd wait for the complaint team because it seems you breached the rules and they need to investigate first.
The gaming history could help a lot.
Hello,
regarding your unfinished registration here, I'm going to send you an email.
To your complaint: we are now waiting for the casino to join this complaint, so at this point, we have to wait a bit, I'm afraid.
Hej,
angående din uafsluttede registrering her, vil jeg sende dig en e-mail.
Til din klage: vi venter nu på, at kasinoet tilslutter sig denne klage, så på nuværende tidspunkt er vi nødt til at vente lidt, er jeg bange for.
Hello,
regarding your unfinished registration here, I'm going to send you an email.
To your complaint: we are now waiting for the casino to join this complaint, so at this point, we have to wait a bit, I'm afraid.
I'd wait a bit but keep constantly reminding the chat or support.
As we advised in your complaint:
"We advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint."
udbetaling afventer siden 5 dage ... kontobekræftelse er afsluttet, betalingsmetodebekræftelse fuldført
udbetaling afventer stadig ... samme svar fra support ingen andre opdateringer
cashout pending since 5 days ... account verification is completed , payment method verification complete
cashout still pending ... same response from support no other updates
Hello,
I fear that you have to find out what is wrong with the documents, ask the chat operator, or email the support and then try to provide the documents, or selfies specifically following the demands.
Nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem, then let us know, please.
I have tried but when i uploaded the documents immediately they are rejecting it i can even send you the pics that they have rejected
Ask the support about he reason, please.
As I said, nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem.
Any chance that we already have that conversation via a Facebook profile? 🙂
If not, it was just a coincidence and I would assume you should read the casino review, check submitted complaints, and browse user reviews.


The according to our review and history of complaints, the casino is questionable. To learn more about how to play in questionable casinos, kindly browse our fair gambling codex - Recommendations for players playing at casinos not classified as 'fair' or 'fair and safe
I checked your complaint and it seems that you have to try to solve the problem with the casino until these 14 full days run out. 🙁 May I know when did you submit the withdrawal, please?
Anyway, I would ask the support about what seems to be wrong with your document. Can you try that?
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.