Hej
Jeg har samme problem som dig. Jeg ville spørge, om du har modtaget din udbetaling endnu.
Hello
I have the same problem as you. I wanted to ask if you've received your payout yet.
Hallo
ich habe das gleiche Problem wie du. Ich wollte mal nachfragen ob du mittlerweile deine Auszahlung erhalten hast.
Hej, jeg har ikke modtaget min betaling endnu, da de pludselig besluttede at bekræfte kontoen alligevel. Ventede 15 dage på, at de skulle sige noget, og livechatten forsikrede mig om, at kontobekræftelse ikke var nødvendig, men det er det tilsyneladende. Nu venter vi på, at de godkender dokumenterne
Ja, der er også gået 15 dage for mig, og der er ikke sket noget. Jeg får gentagne gange at vide i live chat og via e-mail, at min anmodning bliver prioriteret, og at der er forsinkelser. Det er det samme hver dag. Dag efter dag bliver jeg bare ved med at vente og udsætte.
Hmm, if the casino continues to behave in the same way and does not address the situations that have arisen, it is certainly important to file a complaint as you have done. I see that there are more complaints open against the casino, so if the casino does not react and pay the players again, the safety index will fall even lower. You just need to go through the process to the end and then it will change based on how it ends up.
I disagree. I completed a complaints form and the casino did ask for time to review and then never came back to respond. This happened twice. It's a delay tactic that's all. I still have not been paid nevermind a response after they requested it with Casino Guru. They thieves and it does my head in that they don't have a lower rating. They should not be able to operate in my opinion.
Jeg er uenig. Jeg udfyldte en klageformular, og casinoet bad om tid til at gennemgå sagen, men svarede aldrig. Dette skete to gange. Det er alt sammen en forsinkelsestaktik. Jeg har stadig ikke fået udbetalt noget, for slet ikke at få svar, efter de anmodede om det hos Casino Guru. De er tyve, og det irriterer mig, at de ikke har en lavere rating. De burde ikke kunne operere efter min mening.
I disagree. I completed a complaints form and the casino did ask for time to review and then never came back to respond. This happened twice. It's a delay tactic that's all. I still have not been paid nevermind a response after they requested it with Casino Guru. They thieves and it does my head in that they don't have a lower rating. They should not be able to operate in my opinion.
I think the player is on the same wavelength as you, because he didn't get paid either.
I saw that they did not respond to you and therefore not to us, which led to the complaint being closed as unresolved, for which the casino received black points.
In any similar situation, even if the casino does not respond, it is a good idea to file a complaint, because that way the players can warn each other and the safety index will only go down. Surely if a player wants to play somewhere and looks at the forum, user reviews and complaints, he will learn that the players have a problem and the casino does not care to solve it.
Sad but that's the way it is sometimes.
I wish we knew about such things right from the start so we could warn the others.
Hello, I checked the complaints and saw that some withdrawals were sent to players. However, the casino is closed, that's true, and I saw that they also have a warning about their no reaction policy.
Do you have money there too?
Sadly, I thought I would recommend filing a complaint, but since they didn't respond, there's probably nothing more that can be done.
Are you still trying to contact them?
But if they don't respond, it will be difficult to resolve, if at all.😕
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.