Hi, I see you've been waiting for a week, which I would say is not a long time, but I know that in a casino it can sometimes take longer, especially in this one, based on what the players have written here.
Anyway, was it necessary for you to verify or not ? Did you play with or without the bonus ?
Let me know.
Godmorgen, i dag er der 10 arbejdsdage. Ingen bonus og efter mange indskud. De bad mig ikke om at bekræfte..
Thank you for your reply. You still don't have your money and nothing has changed ? Did the casino tell you anything new ? I'd probably think about filing a complaint if I were you.
Spinanga har ikke betalt mig i over 10 dage, hvordan får jeg dem til i det mindste at være opmærksomme på mig, de har endda blokeret min chat.
Hi, did they tell you why it's taking them over a week ? I think the reason would be good because no player wants to be left without an answer that will at least calm them down a bit.
However, we give the casinos 14 days to sort out everything that needs to be done about your money and send it, if they don't, you can contact us and we will try to help.
Let me ask you one more question please, are you already verified and is this your first withdrawal ?
I know that the casino eventually pays players but it takes them about 2 weeks.
So let me know.
God aften til dig. Jeg har foretaget en udbetaling på spinanga og jeg er på 5. arbejdsdag og der står stadig behandling! Han ønsker ikke identifikation. Klassisk. Jeg er sikker på, du kender dem. Og de bliver også ved med at fortælle mig, at jeg skal vente……
Hi, I see you are not the only player who has this situation. I would recommend to be a bit patient as the casino usually pays out the money to the players but sometimes it can be a longer process. We give casinos 14 days to pay players, even though I know it's not the most pleasant thing to deal with. If no verification is needed then it's fine and you just have to wait. If nothing changes in that time, you can reach out and we will try to help.
You think you can handle it?
Spinanga casino Jeg har lavet 2 udbetalingsanmodninger, den ene 11/08 den anden 13/08 og stadig ingenting.
Selve svaret hver dag, vi beklager forsinkelsen, du vil modtage en mail fra økonomiafdelingen, så snart behandlingen er afsluttet.
Uacceptabelt
Hello.
Frankly, you're not the only one it seems. 🙁
It might be best to give you some time to read through this thread and take note of what has already been said.
Make sure to replay in your associated complaint, please. Forum will wait, complaint matters the most, I'd say.
Spinanga casino Jeg har lavet 2 udbetalingsanmodninger, den ene 11/08 den anden 13/08 og stadig ingenting.
Selve svaret hver dag, vi beklager forsinkelsen, du vil modtage en mail fra økonomiafdelingen, så snart behandlingen er afsluttet.
Uacceptabelt
De er tragiske
Venter stadig
I see you are getting to the 14 day mark, I'd probably be slow to think about complaining. What about you? You haven't learned anything new about your withdrawal ?
Ja. Ikke at bekymre dig. At de er i den sidste fase og disse…. Ikke mere...
It probably wouldn't be enough for me, so if you decide to file a complaint let me know. Although I know that the casino pays out the players but it takes them longer and usually around 2 weeks according to what I observe from other players.
We will see what happens next.
I dag er der præcis to uger. Hvad skal jeg gøre?????
So, your withdrawal is still not approved? And your account is verified, right?
I would probably really suggest filing a complaint here with our team. If you're in, here's the link for you.
Please make sure to keep us updated.
Min konto behøver ikke godkendelse, så vidt jeg har fået at vide. Og ja det er ikke godkendt!
Hi there, and thank you for submitting the complaint. In my opinion, for the time being at least, this is the best you could have done. Even though the process may take some time to progress a bit further, our devoted specialists will try to help out getting the money. To be straight with you though, if the casino is in delay just because they can't keep up with the requests, I think there's not much to be done to change that. Still, in such delays, getting paid is usually a matter of time. At least, I hope so!
Hver dag fortæller de mig, at det kun er et spørgsmål om tid. At mængden af udbetalinger er høj osv. Bare rolig, der er ikke noget problem. Og venter bare...
God aften! Jeg har lige fået en sms om, at min tilbagetrækning var fuldført, og at jeg skulle vente 3 hverdage på, at den kom ind på min konto. Når problemet er løst! Tak så meget for alt!
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