Hej, jeg ville ikke sige, at sådan noget burde ske. Vi vil forsøge at hjælpe dig, men jeg har et spørgsmål. Du har indgivet en klage til OnlySpins Casino og beskrevet en meget lignende situation, så skete det for dig der eller på Spinanga Casino?
Når du siger, at du er underlagt tvungen selvudelukkelse, betyder det så, at du har underrettet casinoet om det, eller at din konto allerede var lukket, og de havde genåbnet den?
Vi får se, hvad der sker næste gang, og hvordan det ender.
Hi, well, I wouldn't say something like this should happen. We'll try to help you, but I have a question. You’ve filed a complaint with OnlySpins Casino and described a very similar situation, so did this happen to you there or at Spinanga Casino?
When you say you’re under enforced self-exclusion, does that mean you notified the casino about it, or that your account was already closed and they reopened it?
We’ll see what happens next and how it turns out.
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