But how can you continue advertising for Spinbara or Stellar LTD. when you demonstrably know that people are being scammed and money isn't being paid out? Isn't that morally questionable?
But lets see,... 2 days time in my complaint for Spinbara to answer....
Hello,
That's usually the problematic part, and you nailed it. I'd like to use this opportunity to "promote" the complaint feature here:
At first it needs as many players complaining officially as possible, then come the investigations. Your case is still ongoing, so the outcome is yet to come.
I understand that players with negative experiences prefer to call the review a promotion instead, but honestly, it is still a review, and every player has the opportunity to lodge a free complaint, which affects the safety rating. I thank you for taking that step.
So yes, on the forum it may seem that every player was scammed somehow, but complaints are what matter in terms of the Safety Index.
Please update us all here on the forum about the complaint progress, since we try to promote this feature to others who start and stop on the forum. If the casino fails to act fairly, black points will be counted based on the severity of the complaint. Speaking of which, we always recommend checking not just one number but also user reviews, complaints, and forum.
I am not sure if you are familiar with the entire concept, so please feel free to ask questions if you have any.
God aften..
Jeg blev opmærksom på Spinbara for to dage siden gennem en relativt kendt YouTuber. Anmeldelserne på hans side var fremragende, ligesom her. Så jeg indbetalte straks et anstændigt beløb og var lidt heldig...
Jeg foretog derefter den første udbetaling på €500 og spurgte i livechatten, om der var behov for dokumenter, men alt dette blev afvist.
Så kom de samme standardfraser og præforberedte tekstmoduler som fra de tidligere kommentatorer.
Efter at have læst alle kommentarerne her, som alle ligner mine tidligere oplevelser, er jeg naturligvis meget bekymret for mine penge og min fortjeneste.
Jeg indbetalte penge med mit Visa-kort.
Hvad skal jeg gøre nu? Efter det jeg har læst her, tvivler jeg på, at jeg får et glimt af søvn...
Tak på forhånd.
Med venlig hilsen, Tim
I got my withdrawal on the 11th day.
Super... og hvilket beløb talte du om?
Jeg har to udbetalinger på €500 i vente. Jeg har lige spildt de resterende €2400 ud af ren frustration over dette casino.
Jeg håber, jeg i det mindste får udbetalt de 1000 euro.
Jeg holder jer opdateret om, hvad der sker med mig.
You will 100% receive the money stay patient. It will just take a long time.
Hvor meget modtog du i betaling?
Jeg kan kun fraråde dette casino.
Du kan indbetale et ubegrænset beløb, men du kan ikke hæve noget. 🥲
Jeg fik ingen gratis spins for 2500€, men da jeg fik gratis spins på en indsats på 5€ hos Roman Legion, fik jeg 50€.
Udbetalinger kan annulleres når som helst, hvilket betyder, at alle kan spille deres penge væk, når de vil. Anmodninger om udbetaling ignoreres dog.
Donér dine penge eller spil et andet sted. Men ikke hos Spinbara... du vil fortryde det!
Det er intet mindre end et mirakel, at casinoer som disse overhovedet er blevet godkendt af Visa og andre kreditkortselskaber til indbetalinger!
Alt det bedste til dig..
Gutter, vær tålmodige, når I vinder, de venter med vilje med udbetalingen i så mange dage, at vi bliver fristet til at spille dem igen. Jeg havde vundet 220 euro, og det tog mig næsten 15 dage at få udbetalt. Når man vinder, gør de det med vilje, så man ikke spiller dem igen.
De gør det med vilje, de lader pengene stå i hæveautomaten, så vi kan spille igen. Jeg fik udbetalingen efter 15 dage. De er for sent ude, og de viser pengene, så vi kan spille igen på casinoet.
De vil fortælle dig det samme på grund af arbejdsbyrden, og finansafdelingen arbejder hårdt på hævninger og den slags.
Hello,
The casino is most likely still delayed once more. I understand it is not very convincing for you. As you can see, there are people who have been paid. Try to be patient, please.
This casino, as far as I know, pays out.
If they, however, fail to do so within 14 full days, my colleagues will surely come to help you.
If the casino did not pay at all, the ratings would not be as high.
Hej Tim,
Hvilken berømt YouTuber er det? Jeg vil gerne sende ham min komplette dokumentar om Spinbara... så han kan se, hvordan tingene "fungerer", og hvordan folk lyver der. Det ville helt sikkert være interessant. Tak for din hjælp.
Maksimal indsats... Jeg fandt casinoet på dets hjemmeside. Jeg kontaktede også deres support, men fik intet svar.
This site is useless, CASINO GURU they are the same scammers as all these sister casinos. I don't trust this site, they are all scammers. Once again, I am convinced that you can't trust them.
@CasinoGuruSupport: 8,9/10 ??
see here. they are lying. each chat different answers. here: same time, i open 2 different chats,.. and 2 different answers 😀. Thats insane scam (!) 
Hello,
Can you explain what we should see, and why it seems to be a lie to you? I, for example, see a very passionate player who is more concerned with venting than explaining.
So, in my opinion, no constructive response will suffice for you at this time. If the casino fails to pay you, file a complaint and focus on the explanation of your concern. It remains the same for anyone. If you want to talk details, I'll be here.
With all due respect for your work, this great site, and your team, Radka, let me be honest.
I'm not just venting my frustration. I'm transparently demonstrating that this casino is demonstrably lying.
Screenshot 1: Support employee Teresa confirms receipt of my KYC documents.
Screenshot 2: At the same time (1:56 PM), in a second chat I opened with the casino, support employee Kiara said that no KYC documents have been received.
I couldn't document this fraud more clearly. Radka, what's your take on these two screenshots? I can send you a multitude of chats with dubious statements and blatant lies if you want. A complaint has already been filed a month ago, again with screenshots. Again, I understand that their affiliate commissions and business models are involved. But it should be fair. And unfortunately, it isn't at all with this Casino.
Jeg kan kun være enig i alt det.
Jeg savner virkelig de gamle Stargames-dage. 🥲 Alt var gennemsigtigt dengang, man behøvede aldrig at bekymre sig om sin udbetaling.
With all due respect for your work, this great site, and your team, Radka, let me be honest.
I'm not just venting my frustration. I'm transparently demonstrating that this casino is demonstrably lying.
Screenshot 1: Support employee Teresa confirms receipt of my KYC documents.
Screenshot 2: At the same time (1:56 PM), in a second chat I opened with the casino, support employee Kiara said that no KYC documents have been received.
I couldn't document this fraud more clearly. Radka, what's your take on these two screenshots? I can send you a multitude of chats with dubious statements and blatant lies if you want. A complaint has already been filed a month ago, again with screenshots. Again, I understand that their affiliate commissions and business models are involved. But it should be fair. And unfortunately, it isn't at all with this Casino.
Well, this has nothing to do with affiliate partnership (hence the vent). I'm in no partnership.
For example, I have no idea when the casino specifically lied to you. That is essentially all. I tried to understand it because the screenshot didn't help me.
When I don't understand something, I always ask for the context, because my primary goal is to see a filed complaint against the casino.
If you need help with withdrawals, please go for the complaint directly. That's the place for challenging casinos.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
