Dear Player,
In order to assist you properly with your inquiry, we need your account number or the email address associated with your account. Please provide this information so we can address your issue promptly.
Thank you for your understanding!
hanicka.slunicko@email.cz
Dear hana2101,
Thank you for your message. Please be informed that according to our internal procedures, the security department requires up to 72 hours to process each document submitted. At this moment, we can see that you have used all available funds for gameplay without waiting for the account verification to be completed.
Kindly wait for the verification process to conclude, after which you will be able to fully access all our services. We appreciate your patience and understanding.
Best regards,
SpinBetter Team
Det hævdede de på Support. Men jeg var logget ind for sidste gang den 16. september omkring kl. 16.00 og så til næste dag, den 17. september, omkring kl. 15.00. I mellemtiden var jeg ikke logget ind, og pengene forsvandt mellem disse to logins. Jeg havde ikke min telefon med, den var slukket i min mands bil, og jeg var i Pilsen på forretningsrejse.
Jeg fandt selvfølgelig ud af, at Spinbetter casino er ulovligt i Tyskland, fordi du ikke har en tysk licens, selvom du hævder at have en international. Manglen på mine penge vil sandsynligvis være relateret til det, fordi jeg handlede med Support på dagen for sejren.
Dear hana2101,
Thank you for your message. According to our login and location history, at the time your funds were lost, you were located in the Czech Republic, not in Germany. If the forum administration requires further evidence regarding your gaming activity, we are able to provide additional details.
Our records clearly show your activity, including your bets and various other data, which confirm that it was indeed you who placed the bets.
If you have any further questions or concerns, feel free to reach out.
Best regards,
SpinBetter Team
Denne enhed forblev hele tiden mellem login på en adresse i Tjekkiet. Jeg var i Pilsen. Jeg foreslog, at du løser hele situationen i mindelighed med mig. Men det er din ret at holde fast i din. Jeg gav dig muligheden for at forlige dig, og nu rapporterer jeg hele hændelsen og din ulovlige aktivitet til de relevante myndigheder i Tyskland. Det var ikke nødvendigt, men der var ingen anden mulighed nu.
Færdig.
Jeg beder andre spillere om at ignorere dette casino.
I think you can give a call to your phone service provider to check your 3rd party SMS settings, and I would certainly report the matter to the casino support too.
These contacts may help you:
According to the level of support shown on our forum, I'm convinced someone from the casino will surely get back to you.
Have you tried any of this?
Min første oplevelse i et kasino var i spinbetter. Siden er meget praktisk, mange udbydere. Godt cashback system. Der er support på siden, hvilket er vigtigt. Mange forskellige genopfyldningssystemer fra kort til e-wallets og cryptocurrency. Masser af valg! Udbetaling er ret hurtig)
Hello there! It seems like a worthwhile casino to check out. Could you please let me know what payment methods you typically use and how long the withdrawal typically takes in your experience? I believe that others continue to value such information. 😉
Thanks!
Jeg har været på projektet i lang tid, siden CasinoZ's tid.. siden da har Spinbetter ændret ikke kun navnet, men også tilgangen til gæster.. Personligt, når jeg hører ordet "hvile", forestiller jeg mig straks, hvordan Jeg hygger mig på deres hjemmeside. Den nye applikation er endnu mere stabil og bekvem. Særlig kredit til VIP-afdelingen. Spinbetter er ikke et spil.. Det er en familie.. Alle har lodtrækninger) Og her joker de fantastisk)
Det bedste projekt, mange valg af udbydere, super design, support reagerer hurtigt, jeg giver det 10 ud af 10)
Jeg har været på projektet i lang tid, siden CasinoZ's tid.. siden da har Spinbetter ændret ikke kun navnet, men også tilgangen til gæster.. Personligt, når jeg hører ordet "hvile", forestiller jeg mig straks, hvordan Jeg hygger mig på deres hjemmeside. Den nye applikation er endnu mere stabil og bekvem. Særlig kredit til VIP-afdelingen. Spinbetter er ikke et spil.. Det er en familie.. Alle har lodtrækninger) Og her joker de fantastisk)
Would you like to write more about your experience at this casino?
Here is the link where you can write your user review if you wish.
Det bedste projekt, mange valg af udbydere, super design, support reagerer hurtigt, jeg giver det 10 ud af 10)
Nice to hear that.
How long have you been playing there, and did you have any successful withdrawals there?
Write about it in your user review as well if you are interested here.😉
Fantastisk oplevelse med dette firma! Personalet udviser det højeste niveau af professionalisme)
Jeg har spillet i lang tid, mange udbydere)
Jeg giver den 5 ud af 5
Excellent, and what would you highlight the most in this casino? Was there anything in particular that you had to deal with? Have you been able to withdraw money here?😀
Withdrawals are not paid out even though it is approved, it is canceled because the payment system has a problem. (Confirmed by support team). I've been waiting for my €1,000 for 2 days. The finance department also no longer writes back. Spinbetter has an 8.5 rating but cannot make withdrawals
Well, if there are some technical problems, it could be somehow understandable.
Don't you think so?
I believe that everyone can experience that. The most important is to fix it as soon as possible.
So hopefully they will be able to do so and pay out your winnings soon.
May I ask if your account is fully verified there and if you had any other withdrawals there before?
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En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
