Vave Casino – generel debat (side 2)

Forklaringer på afslag er en skabelon. Han forklarer ikke hvorfor. Hvorfor jeg ikke kan skrive en anmeldelse på gama casino, men jeg kan på andre casinoer, forstår jeg ikke.

Jeg har omskrevet anmeldelsen, tjek den venligst.

Min anmeldelse er netop blevet afvist. Jeg skrev det godt. Det er her din ytringsfrihed ikke virker. Af en eller anden grund afviser du kun min anmeldelse af dette casino, men tillader den samme anmeldelse for andre. Romi du er en hykler.

Sorry you feel this way. Your reviews were rejected, because our system detects too many similarities and this might happen when we have a strong believe that the reviews could not be real, or sometimes motivated by the casino, actually. If you have some kind of proof, let's say screenshots from your account at this casino, and the casino did not motivate you in any way to write a positive review, please send it to: community@casino.guru, describe there why are you sending those screenshots and it will be precisely checked. By doing this we try to avoid fake reviews and keep those all transparent and truthful, only like that we can really help all the players to really understand how each casino treats their players. Thank you in advance.

Hej, jeg har sendt dig et svar på mail.

Tanks, I replied in other thread that we will evaluate everything and you will get response with outcome. 🙂

Du har lige afvist min anmeldelse med henvisning til, at jeg ikke har nok erfaring med at spille i dette casino. Men faktisk er der intet nyt i dette casino, der sammenligner det med gama, far. Derfor skrev jeg det på en sådan måde, at der ikke ville være nogen gentagelser, og min anmeldelse ville ikke blive afvist. Men du afviste det stadig.

Lav en personlig note på siden, så spillere kan kontakte dig i private beskeder. Det er ikke praktisk at skrive i emner og via e-mail. Jeg kan ikke lide at spam, hvor jeg kommunikerer.

I am sorry that you did not understand the reason for the rejection well. The reason meant that your review was a bit confusing according to the number of stars you actually gave the casino. I can see that you have written a new review, which will be looked at by our team. Thank you.

Dette er et almindeligt casino. Kasinoet er ikke dårligt. Men der er ikke noget usædvanligt ved det, som jeg kunne fremhæve. Du forstod mig bare ikke.

Thank you for your insides, we really appreciate them, as always.

some times it can take a while to get an approval but don't worry

It has been eight days since I initiated the withdrawal request and they seem unwilling to pay me.

From the security department to the payment department, I don't know why their process is so long. The email exchange between the security department and me took five days, and they only replied to me once a day. Then they asked me to submit various documents, including ID card, driver's license, utility bills, bank statements, and even asked me to hold my driver's license and take a photo of a white paper with their designated number.

Countless certification requirements, although I have provided them all, have not received any feedback so far. They just keep asking me to wait, as if to make me forget about this matter.

Hello,

I'd say after all you have been through, this phase is more or less about waiting, which is sometimes the worst part 🙁.

I would like to believe that this casino is now working on the documents you've provided and that your account will soon be ready for the withdrawal.

If anything goes wrong, please keep us updated so we can discuss your options here.

We will be around the forum for you.

Hello, my first withdrawal request has been pending for more than 40 hours now. The support team keeps replying with copy-pasted messages about some kind of financial department check, which clearly doesn’t seem to exist — it’s obvious they’re just stalling. I found in their own terms that withdrawals can take a maximum of 72 hours, yet their support doesn’t even seem to know about these rules. Still, I have a strong feeling that they won’t process the withdrawal even after 72 hours. I have a completely clean betting history — they simply don’t want to pay out the winnings. What can we do about this?

Greetings, well nothing can be done about it yet I would say. You say you haven't even been waiting two days, so please try to be patient. Sometimes I wouldn't totally rely on what they have in Terms and therefore how fast the money can come. A number of things can come into it where there can be a delay. 

So I would definitely wait for now and not be negative right away. We give casinos 14 days to pay out the money, so if nothing happens, you can definitely write and then we would try to help you.

Det har taget dem over to uger at betale mig 150 euro. Den nedværdigende behandling har fået mig til at anmelde det, der skete, til politiet. De stjæler direkte fra mig, og jeg føler mig chikaneret ... de er skamløse og uforskammede.

Hello, based on what you wrote, you're in a tough spot. However, did the casino tell you why you've been waiting for two weeks? Did you need to verify your identity?

Sometimes withdrawals can take longer for various reasons, but it's always best when the casino communicates with the player.

Since I saw that you opened a complaint, if nothing happens in the next few days, we'll be ready to contact the casino.

I believe it will turn out well.

De har ikke givet nogen form for forklaring, de fik mig til at åbne en ny e-mail, hvor de blev ved med at skrive til mig, så jeg ville gøre det samme igen og igen, sende dem en kopi af indbetalingen, jeg sendte den til dem første gang ... allerede i den fjerde e-mail fortalte jeg dem, at jeg følte mig chikaneret, at de behandlede mig på en nedværdigende måde, de var ligeglade ... virksomheder som det, eller nitrobetting, burde ikke eksistere ... Jeg siger dette om nitrobetting, fordi det er det samme, de betaler ikke udbetalinger ... det er ligesom hvis du går i en bank, og de siger, at de ikke vil give dig dine penge ... du ville gå til politiet, det er røveri, ikke? ... ja, disse mennesker opfører sig på samme måde ... ingen burde spille hos disse bookmakere, de er ikke underlagt nogen lov ... Jeg indrømmer det, jeg var en idiot at sætte mine penge her ...

Jeg tror ikke, det vil fungere, de følger ingen love ... Jeg giver op på pengene ...