VEGADREAM-katastrofesvindel (side 3)

Jeg har ventet på mine penge i seks dage nu, og der er ikke sket noget; mine e-mails bliver ikke besvaret. Kan nogen hjælpe mig?

Hey, since you’ve already filled out the complaint form and your complaint is currently under review, our team will try to help you.

So, the casino didn’t really give you any explanation as to why there’s a delay, right? Were you asked to complete any verification? Did you play with a bonus or not?

I’d also like to add that we give casinos 14 days to process withdrawals. If nothing happens within that time, our team will contact the casino.

Nej, jeg får ingen svar på mine e-mails. Jeg er verificeret, og jeg har aldrig spillet med bonuspenge.

Alright, I understand. Thanks for your reply.

In your case, if you didn’t play with a bonus and you’re already verified, then it looks like the only thing left to do is wait. If nothing happens, our team will be ready to help you and contact the casino.

For now, though, I’d be patient, because that’s probably the only thing you can really do at this point, and quite often it turns out to be enough.

Ja, men det kan ikke passe, at min udbetaling stadig ikke er blevet behandlet efter 7 dage. Jeg kan stadig annullere den. Jeg spiller på så mange casinoer, og jeg har aldrig oplevet dette før. På de fleste casinoer tager det ikke engang en dag; pengene er allerede på min konto.

Vigtigst af alt får jeg ikke engang svar på mine e-mails.

I understand what you're saying, but I've seen quite a few cases where withdrawals took considerably longer than seven days to be processed.

I can't say whether that's what's happening in your case, but sometimes long withdrawal delays can put players in a position where they eventually cancel the withdrawal and continue playing with the funds. That's exactly why patience can be your strongest weapon here.

If the withdrawal is still pending and you have the option to cancel it, I would strongly avoid doing so if your intention is to get the money paid out. As frustrating as the waiting may be, it is probably better to leave the withdrawal untouched and wait for it to be processed.

And if this kind of withdrawal experience doesn't suit you, especially if you're used to receiving your money within a day elsewhere, then once you receive the funds you can always decide not to play at this casino again.

Jeg vil helt sikkert aldrig spille på dette casino igen!

Det er grunden til, at de trækker udbetalingerne så længe, ​​fordi de håber, at spillerne vil hæve deres udbetalinger og fortsætte med at spille.

Det vil jeg ikke gøre; jeg kan kun anbefale, at alle ikke spiller på dette casino.

Jeg fik mine penge

Hello, it's good to know you have the money now. After what you have been through, though, it makes sense that this is not considered one of the best experiences. I appreciate you sharing your story with us on the forum.