Videoslots Casino – generel debat

Hvis du vil diskutere noget i relation til Videoslots Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg plejede at spille meget her og tjente også gode gevinster. For mig er dette nu et casino, hvor jeg er overbevist om, at mange ting ikke er rigtigt her. Nettotab inden for 5 måneder 8570€ for en udbetaling på 120€ (Overvej venligst 1€ max indsatsen.

Jeg har dokumenteret meget over 3 måneder og har også kontaktet MGA, så vidt jeg kan se er der mange klager og min sag, så jeg kan forudse det, bliver undersøgt nærmere her. Jeg vil være sikker på at kommentere her, uanset hvad der sker

Hello Effekt40, please share the MGA's verdict when possible. This casino has a perfect reputation so I'm eager to know, what is not right there.

Isn't it possible that they lowered the RTP on slots for German players with regards to the new gambling law in Germany? That could be the reason why you spotted that "something isn't right". Since you've been used to see certain amount of winning spins, over 5% lower RTP actually makes huge difference.

Jeg skrev allerede for et par måneder siden om Viggoslots, som falder ind under Curacao, og derfor synes jeg det er en risiko at spille på casino /curacao. Det der skete er følgende: Jeg brugte 50 späng og Viggo anmodninger KYC og deres web godkender min identifikation, men så kommer mailen med mere præcise anmodninger dvs. billedet fra bagsiden af passet og alle mulige anmodninger. Og værst af alt, så fjerner de dokumentet, hvor man vedhæfter sine beviser, hvis man ikke når at identificere sig inden for få minutter – og det nåede jeg ikke. Det lyder i hvert fald utroligt for mig, og jeg tror, de er spillere, der snyder. Skulle det være sådan - er det almindeligt under Curacao licenser??

Hello,

I'm sorry you have such problems with the verification. Allow me to say that the way how the casino approaches the KYC or other kinds of verification does not have anything in common with its license.

How exactly did you fail to identify yourself, please?

Tak for dit svar. Det lykkedes slet ikke - så pengene forbliver hos Viggoslots, da identifikationen skal ske indenfor et par minutter ifølge Viggoslots.

Radka, du siger, at KYC ikke har noget med licensen at gøre, men så meget som jeg har tjekket det, er Cuaracao-licenshaverne ikke så grundige med gennemgangen.

Hello,

feel free to submit the complaint, we may be able to help you out if you need a helping hand.

I understand your point, but I'd say (and I asked my colleague) that it's influenced by the fact that most Curacao authorities do not care much about issues and disputes. So as a result such casinos may be lax when it comes to the KYC. Technically, you are correct because the outcome is as you described.

Beskidte svindlere.

Intet andet er Videoslots.

Og smudsbutikken her roser det også! Pøj

There' no wonder they have a good rating on our website. They own 5 different licenses, which is rather an exception among casinos. They also have a long history (established in 2011), they have plenty of good reviews from users (but that doesn't affect the Casino Guru rating). They have some unresolved complaints, but they either received only a few black points for them or some of the cases are very old.

What happened to you in the casino?

Hvordan kan en så høj vurdering, forfærdeligt kasino, forfærdeligt websted at forstå, bureaukratisk endda at annullere kontoen

I noticed you recently posted similar questions about the score here on the forum. Well, would be good to read this article explaining the review process, plus note this tab called "reputation explained".

Sadly, none of those details are part of the review. But it never hurts to educate a bit, right? 🙂

Japanese users, along with mrvegas, an affiliated casino, suddenly lost access.

However, I keep receiving sales emails from the casino and it is impossible to unsubscribe.

Annoying isn't it? I wonder what happens when you mark those emails as spam. There is a chance all will automatically end up out of your primary incoming emails file.

Have you tried that? Can't think of anything handier at the moment. 🤔

Desværre udveksler de e-mails, skyder e-mails fra flere afsendere. en spammaskine.

In the first place, The casino suddenly made it impossible for Japanese to use the casino and took all their balances.

Furthermore, they are still sending emails to Japanese people without deleting their personal information.

This is very unfortunate.

As expected 🙁. Thinking about this, I recall several debates I had here on the forum regarding such emails, even very frequent calls. Sadly, no one has figured out a 100% working solution I could recommend. This is truly a real hassle...

The casino took the balances? That's brutally unfair, yet there are no relevant complaints. Thus if you come across such players, please, send them here so we can try to investigate and possibly help those players.

Do you know anyone facing this situation?

This casino and its affiliate mrvegas are,

denied access to Japanese without prior notification to users.

This means that users are unable to withdraw or check their balances.

Could you perhaps check out my previous reply?

"Thus if you come across such players, please, send them here so we can try to investigate and possibly help those players.

Do you know anyone facing this situation?"

We may try to help, you know?