WestAce Casino – generel debat

Hvis du vil diskutere noget i relation til WestAce Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg beklager, men bliver min klage behandlet, eller skal jeg sende noget? Jeg ved det ikke. Tak.

Hey, I think if you click on the complaint form, it has everything you need right there. At the bottom of the page, it says that Karla is investigating your case but that she’s on vacation. In the top right corner, there’s a timer showing when Karla will get back to you, so you don’t have to worry that it’ll be ignored.🙂

Jeg har også en klage i gang vedrørende en overtrædelse af vilkår og betingelser, men det ser ud til, at de ikke svarer.

Well, it looks like the casino is not responding. Considering its Safety Index, I cannot say I am too surprised.

Could you briefly describe what happened in your case? Were you having trouble withdrawing your money, or what exactly do you think the casino did wrong?

Kontoen vil ikke blive blokeret

Jeg kontaktede dem 7 gange den 13. juni 2026 angående min spilafhængighed; de vil have min konto lukket permanent.

Intet svar, og siden da har jeg tabt 7000, vilkår og betingelser er overtrådt.

Oh, this is something that I would consider much more serious than just a delayed withdrawal.

I am sorry to hear that. I am really disappointed that you chose this particular casino to play at, because as I already mentioned, its Safety Index is quite low, and I would expect there to be more issues with a casino in that situation.

Unfortunately, you seem to have encountered exactly one of those problems. The worst part is that the casino will most likely not respond or try to resolve the situation, which means it may end up looking like you have lost your money.

I honestly do not know what else to add at this point. I think the whole situation speaks for itself, and I am very sorry that things have turned out this way. 🙁

Licens fra Costa Rica

Det er her, casinoet ligger.

WestAce opererer under Lumina Holdings Limitedada (14449432), et selskab med hovedkontor i London, England.

WestAce, 2 Helenslea Avenue, London, England, NW11 8ND

Jeg valgte dette ud

An why is that important now for your situation?

Just asking so I know better.

Det er derfor sårbart i London

And you think you will escalate it somewhere else?

Tysklands højders indflydelse

Vores retter er forskellige.

Menneskerettigheder er menneskerettigheder

De må ikke komme til skade, især ikke afhængige mennesker.

Lad os vente og se.

We shall wait then.

I appreciate your sense for human rights.

Jeg holder dig opdateret.