Wild Robin Casino – generel debat (side 3)

Okay, mange tak. Ps. Intet har ændret sig stadig...

Velbekomme.

Lad os være generøse og sige, at det ville være et mirakel, hvis de fik løst betalingen i weekenden. Jeg forstår godt, at det må lyde mærkeligt, og at man forestiller sig hævningen anderledes, men personligt tror jeg, at det bliver nødvendigt at være tålmodig. 🙏

Forhåbentlig tager det ikke for lang tid alligevel!

Den er endelig her.

Dejligt! Personligt tillykke! 🙂

Tak fordi du lod os vide det. Jeg er næsten ved at spekulere på, om du ville have lyst til at gøre det igen, hvis du tilfældigvis vinder igen snart. Én ting er at vide, hvad man går ind til, og noget andet er, at det kan være meget sjovere andre steder 😀.

Hej, jeg har også tilmeldt mig dette casino og vundet et ret stort beløb. Desværre har jeg stadig ikke modtaget en øre efter ni dage. Chatten er fuld af den samme gamle tekst. Vær tålmodig... bare rolig osv., og det har stået på i dagevis. Jeg er nysgerrig efter at se, hvornår og om jeg modtager mine penge.

Hi, waiting over a week for money is not the best thing to do and I believe you are worried. We give the casinos 14 days to sort out everything they need to do to send you the money. 

In addition, I have seen that even complaints that the casino has had on them recently, they have resolved some of them, where it was also about delayed payment. 

So I would try to wait a bit longer and if nothing happens, our team will try to help. 

Anyway, the casino didn't need anything from you, like any documents?

Hej, jeg har endnu ikke modtaget nogen anmodning om at indsende dokumenter.

I guess the casino doesn't need any verification yet. Okay, if you don't hear anything from them this week and you don't get any money, please get in touch and we'll try to help.

Okay tak

Hej, her er en hurtig opdatering. Jeg modtog en udbetaling torsdag. Tre mere venter. Disse er for 15. og 16. juni. Da jeg spurgte, fik jeg stadig kun undskyldninger og de samme sms'er som før. Der er stadig et stort beløb på min konto, som jeg ikke kan anmode om, fordi man ikke kan indtaste mere end tre.

Good news. 

However, in this case I can only recommend you to wait further or you can file a complaint if you don't have a good feeling about it. 

But I believe that if you have already been paid, the next withdrawals will also be successful, just probably not so short. 

What do you think you will do?🤔

Hej,

Jeg venter til denne uge. Så indgiver jeg nok en klage.

A wise decision, so let me know if anything changes. 

I'd like you to have the money as soon as possible.

Hope it will be so! ☘️

Hej, her er en hurtig opdatering. Det tager lidt tid... Jeg har modtaget tre udbetalinger. Men jeg venter allerede yderligere 14 dage på den næste.

It pleases me that at least you do bring good news. According to what you describe, each withdrawal takes about two weeks anyway. Unfortunately, I guess it will continue to be so. 

It's good that you're patient and the money eventually comes.

I commend you and pray for the situation to become better. ☘️

Hej. Jeg har det samme problem med min WildRobin-udbetaling. Jeg har haft tre udbetalinger ventende i omkring 15 dage, og der er ikke sket noget! Jeg bliver ved med at få de samme undskyldninger fra supporten!

Hilsen Fred

Hej Peace, velkommen til klubben. Det er også 15 dage siden for mig, og jeg har også tre udbetalinger i vente. Jeg har skrevet i chatten hver dag og stillet spørgsmål, men jeg får altid de samme svar. Du skal være tålmodig og forstående. Jeg aner ikke, hvad du ellers kan gøre.

Med venlig hilsen, Ines

Hi, I see you are not the only one who has this problem. 

Anyway, did the casino also tell you why it's been going on for quite a long time? What did support tell you when you asked? 

We give casinos 14 days to pay out the money and you are already past that time. So I wouldn't hesitate to file a complaint with us so that our team can investigate what's going on and try to help you.

Do you think you would be interested in this help?

I saw that you also don't have a complaint, so I would definitely start with that. 

This is important mainly because if the casino didn't resolve it and you didn't get the money and the complaint ended up unresolved, the casino would get black points and its safety index would go down. 

Therefore, even if sometimes something is not resolved, it can at least help other players. 

You can open the complaint at the link in my previous reply.

Hvad kan jeg sige ... I frustration annullerede jeg alle udbetalinger og ville spille dem væk.

Nu er det ikke 2k længere, men 6,5k... Fantastisk! 🙁 Jeg kan ikke rigtig være glad for det.

Jeg har helt sikkert anmodet om en udbetaling, måske går det hurtigere nu 😀