Winbay Casino – generel debat (side 2)

Godmorgen,

Fik du dine penge?

Jeg er i samme situation

Hello, could you please describe in a bit more detail what’s happening with your situation? Then I can see what might be the best advice to give you.

Jeg har ikke fået udbetalt mine penge siden den 22. Men vi taler kun om 300 euro. De har altid betalt inden for 48 timer. Jeg er bekymret – jeg tror ikke, jeg får mine penge.

Sure, I understand. Is there any particular reason why you haven’t received your money yet, especially since you’ve received your withdrawals within a fairly normal timeframe in the past, as you mentioned?

Have you asked the casino about it? Did they only give you a general statement saying that there is a delay or something similar?

I’d also like to mention that we give casinos up to 14 days to process withdrawals. If you still haven’t received your money after that, you can come back to us and we’ll try to help you through a complaint.

Do you think you’ll be able to wait a little longer and see how the situation develops?