Hej, jeg vandt 9000 euro hos windetta i sidste uge, og de deaktiverede min konto og annullerede min saldo! Fordi jeg har en dobbeltkonto, men de udbetalte min saldo to gange, og det var for 2 måneder siden, og jeg havde allerede denne dobbeltkonto! Hvorfor var der ingen, der var ligeglade? Fordi det kun var 950 euro? Og jeg blev kun tjekket på denne ene konto!!
So, do I understand correctly that you have had your winnings paid from duplicated accounts despite violating the rules?🤔
When did they ask you for the verification, if I may ask?
It is a common rule in most of the casinos that one can't have more accounts in a casino. So if they find out that you play on more accounts actively, I totally understand the reason for deactivating your account, as you said.
Could you describe the whole situation better, please?
The casino requires the same deposit method for withdrawals as for withdrawals. But the casino offers 20 different deposit methods and only five withdrawal methods
Hi! This is specifically the reason why we advise players to read the terms and conditions or ask the support prior to deposit. Not just withdrawal options but also low withdrawal limits may easily spoil the fun...
Do these payment methods fit the terms, if I may ask?
Attention: I am taking the liberty of linking this warning in all Altacore threads here due to its significant impact.
NEW: LOW MAXIMUM WIN LIMIT WITHOUT PRIOR NOTICE
Details here:
https://casinoguru-ch.com/de/forum/casinos/stelario-casino---generelle-diskussion/4#post-152026
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
