7 måneder siden
This is completely understandable, of course. I wasn't expecting you to play there again either.
Ybets Casino – generel debat (side 32)
7 måneder siden
Lets stay positive…. At least Everbody from of now, will get paid before X-mas 😆😆😆
7 måneder siden
The casino strategy is not a smart one on their end. Every one will just leave after all this nonsense.
You make money by having long loyal players and allowing the RTP do the work. Trying to make money by delaying players payouts is only hoping they reverse it and lose it back. Which is a short term gain.
I am on day 39 on my withdrawls being disabled and my money just sitting in my account.
7 måneder siden
God aften alle sammen!
Det er tre måneder siden, jeg indsendte alle dokumenterne til identifikation og udbetaling, og på trods af min konstante kommunikation (e-mail, livechat) har jeg ikke modtaget noget svar, og heller ikke mine penge selvfølgelig.
Jeg har nu besluttet at tage retslige skridt med hjælp fra en advokat og den græske politiafdeling for elektronisk kriminalitet, og jeg vil gerne spørge, om nogen af jer allerede har anlagt retssag mod casinoet (f.eks. gennem en advokat, en officiel klage til en regulerende myndighed osv.)
Automatisk oversættelse:
SvarCiter1
7 måneder siden
Hvor mange penge har de blokeret for dig, hvis det er tilladt? Er det værd at gennemgå sådan en proces? Jeg tror, at du med tålmodighed vil få dine penge før eller siden. På et tidspunkt vil de betale, så længe du stadig har adgang til din konto.
Automatisk oversættelse:
7 måneder siden
Det er 1865 euro, hvilket er latterligt for et seriøst casino! Desværre bemærker jeg, at der ikke er nogen indikation af, at de har til hensigt at betale! De bad mig endda om bevis for betaling!!! Så jeg er nødt til at bevise over for dem, at jeg betalte dem! Så var der en chance for, at jeg spillede på deres casino uden at betale og vandt penge?😂
Transaktionerne er også synlige i historikken, så det dokument, de anmodede om, grænsede til det komiske.
Vi taler om tragiske situationer!
Advokaten rådede mig til at vente et par dage mere og derefter kontakte anklagemyndigheden for cyberkriminalitet!
Automatisk oversættelse:
7 måneder siden
I got an email today they removed my cashout restriction. They are only allowing me to cashout $1000 of the $2500USD I have for some reason.
I put in a cashout via crypto so we will see how that goes.
I suspect this will now turn into a document game.
However, at least there was some type of 'progress'
SvarCiter1
7 måneder siden
No explanation about that at all, though? 🤷♀️
7 måneder siden
The mockery from Ybets casino continues, even now that my account has been verified and all the documents have been submitted after 3 months!
On August 4th, all three of my withdrawal requests were cancelled without any explanation!
I contacted the online support and received this message:
'The withdrawals were cancelled by the payment provider. Please try withdrawing to a different card or choose another available withdrawal method.'"
7 måneder siden
These guys ARE BRUTAL.
45 days and they just ask me for ID. I offered it before and they refused it.
They like to delay as long as possible...just disgraceful behavior
7 måneder siden
The mockery from Ybets casino continues, even now that my account has been verified and all the documents have been submitted after 3 months!
On August 4th, all three of my withdrawal requests were cancelled without any explanation!
I contacted the online support and received this message:
'The withdrawals were cancelled by the payment provider. Please try withdrawing to a different card or choose another available withdrawal method.'"
7 måneder siden
Have you tried it already, though?
Perhaps it could help. I really wish so. 🤞
7 måneder siden
I received this email from Ybets Casino!
Dear Player,
Thank you very much for your patience during this process! We appreciate your understanding as we work to assist you.
Upon reviewing your withdrawal request, we have noticed that it has been submitted incorrectly. To ensure a smooth and efficient transaction, we kindly ask you to provide the card details without any spaces. For your reference, here is an example of the correct format: "cardholderName": "ARISTEIDIS LOIZIDIS".
If you have any further questions or need additional assistance, please do not hesitate to reach out. We are here to help!
Thank you for your cooperation.
Warm regards,
Ezra
Ybets Support Team
I genuinely wonder if the casino it self even knows how its own withdrawal system works!
How am I supposed to avoid putting spaces in the card number when the system automatically inserts a space every four digits? As for the name—they are asking me not to include a space there either—they clearly don’t even know that the first and last name are entered in separate fields!
All the card details were correct, and it’s the same card I used to make my deposit. I can assure you it works perfectly fine!
I received completely different instructions from their online support than what they wrote to me in email.
At this point, the mockery has reached a whole new level!
This is just another trick by Ybets Casino to delay the withdrawal of money I rightfully won—even now, after you've supposedly completed the verification process on my account!
7 måneder siden
The Ybets saga of the withdrawals delaying tactics continues 👀😂
u Guys have real patiënt for waiting 2/3 months for Some little withdrawals that mean absoluty nothing in casino world…
if u get paid just buy Some ddos packages to turn of their site for couple of hours so they can feel what players feel if not getting paid 😂
7 måneder siden
It is not all about money.
But DDOS sounds fun and I was thinking the same way but not for couple of hours just once 😉
SvarCiter1
7 måneder siden
I received this email from Ybets Casino!
Dear Player,
Thank you very much for your patience during this process! We appreciate your understanding as we work to assist you.
Upon reviewing your withdrawal request, we have noticed that it has been submitted incorrectly. To ensure a smooth and efficient transaction, we kindly ask you to provide the card details without any spaces. For your reference, here is an example of the correct format: "cardholderName": "ARISTEIDIS LOIZIDIS".
If you have any further questions or need additional assistance, please do not hesitate to reach out. We are here to help!
Thank you for your cooperation.
Warm regards,
Ezra
Ybets Support Team
I genuinely wonder if the casino it self even knows how its own withdrawal system works!
How am I supposed to avoid putting spaces in the card number when the system automatically inserts a space every four digits? As for the name—they are asking me not to include a space there either—they clearly don’t even know that the first and last name are entered in separate fields!
All the card details were correct, and it’s the same card I used to make my deposit. I can assure you it works perfectly fine!
I received completely different instructions from their online support than what they wrote to me in email.
At this point, the mockery has reached a whole new level!
This is just another trick by Ybets Casino to delay the withdrawal of money I rightfully won—even now, after you've supposedly completed the verification process on my account!
7 måneder siden
I really don't like the way they do it from your description and will confront them with all this shortly.
7 måneder siden
it seems to me the cashout process takes 4 months. That seems to be the going time frame that everyone is reporting
I am getting close to 2 months and they have just started asking for documents. I suspect there will be more issues until it reaches 4 months.
I offered my ID weeks ago to move the process and they told me the casino doesnt require ID.
Now suddenly the other day they want documents including a selfie holding ID in front of computer with their website open.
So I submitted them today.
I suspect it will take 2 more months from here.
Im happy to see casinoguru lower their rating..and also this Ybets has recently experienced a dramatic drop in its Safety Index rating due to recent instances of unreceived or significantly delayed payment. This is a major negative factor for us and that has caused their score to fall from 9.4 to 7.4, placing them in the bottom 40% of casinos on our site. It appears this issue may stem from a broader network problem, as their related casino, Immerion, has also begun exhibiting similar behavior.
Also, the review says max cashout is $2000 a day. It is not. it is whatever they decide. I have $2500 USD and they said I am only allowed to cashout $1000 once and awhile so whatever that means.
Redigeret
SvarCiter1
7 måneder siden
Unfortunately, this casino lately started to delay payments significantly, and that was the reason for lowering their safety index, exactly.
We are still in contact with them, and we hope that they will improve the whole situation because otherwise it really will have to go lower if they continue like this.
I hope we will be able to help all our users to get their money as soon as possible and solve all the ongoing complaints. 🙏
SvarCiter1
6 måneder siden
How is safety index above average?
Anyways Ive now been waiting 50 days and no payment. been a week since I submitted documents they told me i didnt need to submit months ago but suddenly want them.
Still nothing.
Absolutely shocking.
How did this casino buy a new casino named iwild? Do they realize nobody is going to play in their casinos once word spreads all over and every google search shows them doing this crap?
Insane
SvarCiter1
6 måneder siden
I went to the casino to see if they removed restrictions. Nope.
Emailed them and told them to pay me Im sick of this.
20 minutes later they disabled their website and told me sorry website has been broken and we couldnt verify your documents.
Guess what? The documents were sent to them A WEEK AGO.
This casino is now playing really wild games. Like really wild. Disabling their casino after I complain and then directly lying to me about documents.
lol crazy how this casino is rated at 7.4.
You guys need to send them one final warning and then just black list them if they dont pay people. This is gone too far now. Now they arent even delaying they are using really disturbing tactics.
Redigeret
SvarCiter1
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