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Hvis du føler, at du ikke kommer nogen vegne, så tøv ikke med at indgive en klage.
Hvad angår hvad casinoet ønsker fra dig, ville jeg blot forklare dem, hvad du lige sagde her: at du har et job, og at det er derfra dine penge kommer. Eller at du har en opsparingskonto, og at det er derfra du har overført pengene. Jeg vil sige, at det er ret almindeligt.
If you feel like you're not getting anywhere, don't hesitate to file a complaint.
As for what the casino wants from you, I would simply explain to them what you just said here: that you have a job and that's where your money comes from. Or that you have a savings account and that's where you transferred the money from. I'd say that's pretty common.
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