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ZotaBet Casino – generel debat (side 4)

25.145 visninger 74 svar |
2 år siden
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Jacko138
1 år siden
gbdk

If you are permanently self-excluded and the casino sends you emails, I would recommend blocking the address where they come from. What should we do about this kind of thing please ? We are not the deciding body in the casinos who determines who gets emails and who doesn't. 

I certainly understand that the casino shouldn't do this, but if you don't do anything about it, I don't know what you expect us to do. 

1 år siden
gbdk

You where very quick to defend them when it was my original complaint and still you tell me the things that i should be doing!!! This is just disgusting behaviour from Zotabet, they should respect my self exclusion. This is really bad from your side and the casinos side. I'm not the only one to report this and yet the casino still has a good rating. You can make contact with the casino!

Jacko138
1 år siden
gbdk

Well, I don't think we defend them, but on the basis of what Veronika found out, she has to be objective. I fully agree with what you say that the casino should take a serious approach to such situations and not take it lightly. And my recommendation was only in the context of helping, because if you don't want to receive emails, I thought of it as a possible solution. You don't have to do that.

1 år siden
dedkgb

Casino Guru bør tage ansvar her og ikke liste kasinoer, der ikke respekterer selvudelukkelsesforbuddet. Jeg holder dig delvist ansvarlig for operatører, der ikke respekterer OASIS-forbud.





Automatisk oversættelse:
Jaro
1 år siden
dedkgb

En nyttig foranstaltning ville dog være ikke at nævne operatører, der slet ikke respekterer OASIS-blokkene.

Automatisk oversættelse:
partnercash2008
1 år siden
gbdk

Hi, it's up to the casino what it takes into account and how it manages. We are not responsible for the management of the casino and we have them on our website so that players have as much information as possible when they decide to play somewhere. 

I'm sorry that the casino doesn't take self-exclusion seriously, but what I can offer you in this case is to file a complaint with us and our team will take a look at what they did wrong and what happened. 

You can summarise it to me as well. The casino allowed you to make another account despite the self-exclusion ? 

Jaro
1 år siden
dedkgb

https://prnt.sc/rB5cfoo0Ba9V du har reageret

Automatisk oversættelse:
partnercash2008
1 år siden
gbdk

This screenshot you are showing was probably kicked because players from Germany can't see all casinos. It's because of regulations and rules that we have to follow as well. 

Anyway, what does this have to do with what we were talking about last time? 

1 år siden
dedkgb

Zotabet kan varmt anbefales! Ind- og udbetalinger fungerer perfekt. Du får tilknyttet en personlig VIP-manager, som tager sig af det hele! Mange hilsner til min VIP-manager James. Alt fungerer fint med ham.

Automatisk oversættelse:
ludwigheinze
1 år siden
gbdk

Hello, I'm glad you like it here. 

But on what basis did you get a VIP manager. I suppose it's not just like that and not every player gets it after registration. What all does he take care of or help you with? 

Jaro
1 år siden
dedkgb

14 dage til udbetaling???? er vi tilbage i 90'erne eller hvad?

Automatisk oversættelse:
1 år siden
dedkgb

Hvordan får de gode anmeldelser overalt? De har ikke betalt ud i dagevis, altid den samme gamle bla bla. "Udbetalinger skal tjekkes omhyggeligt", selvfølgelig ønsker de, at udbetalingen annulleres... og spilleren skal gamble pengene væk igen, men hvorfor? Hvis de alligevel ikke betaler ud, behøver jeg ikke blive ved med at spille...


Jeg fraråder på det kraftigste at spille her

Automatisk oversættelse:
bluezoo
1 år siden
gbdk

Hello, the best thing to do would probably be to wait until the casino is still making a check on the withdrawal. How long have you been waiting, please? Is this your first withdrawal? 

As for 14 days, we give casinos 14 days because it often happens that KYC is required or technical difficulties may occur and therefore this is the universal time that we think players should have their winnings paid out. It's not instant everywhere and so it may depend on the payment method, third party provider if the casino uses one and so on. Hence the 14 days.

Jaro
1 år siden
dedkgb

det er latterligt.....irwin, roket play, betandplay, winspirit, de har alle brug for 30 minutter til en udbetaling og du venter som en idiot i dagevis, hvorfor skulle jeg fortsætte med at spille her

Redigeret
Automatisk oversættelse:
bluezoo
1 år siden
gbdk

That's a very good question. And my answer is that you don't have to if it doesn't suit you. If I had to wait a couple of days I wouldn't mind, but if it was more than that then I would wait for the money I have in the casino and not play there anymore. If you don't have problems with withdrawals elsewhere, I don't think there's any reason to keep trying new things. Not everything new has to be better or different.

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