Debat om artiklen: Hvordan vi behandler klager (side 5)

Please to be there for you. 🙂

What was the most important for you in this article?

Hvordan man kontakter den licenserede myndighed, da statens folk ejer casinoerne, er det som om de udfører revisioner af deres egne casinoer og de penge, de tjener. Pengene gives under bordet, og der er ingen revisioner, kun bestikkelse og gevinster. Jeg vil give dig et eksempel: et casino, hvor jeg deaktiverede min konto, fik penge indsat på denne konto ved en fejl, hvilket ifølge PPC burde være umuligt at indsætte midler på. De tog mine penge, og efter jeg ringede til dem, fortalte de mig næsten, at jeg skulle genaktivere min konto for at spille den én gang, så jeg kunne hæve dem, og det står endda i min klumme, at der ikke er nogen mulighed for at hæve. Og nu udsætter de bevidst ikke, fordi det er sådan, de behandler folk. Hvis de er afhængige, vil de ikke vente og vil satse, men de vidste det ikke....

Hello, I'm not familiar with details, but I understand something unfortunate happened and safer gambling might be involved.

If tou aim to contact a specific licensing authority, maybe this article could help 👈👈

I'll be here if you want to talk more, but it looks like the payment system is also in relation, which may indicate you can ask the payment provider too, I reckon.

It's just a thought, of course. In any case, I'm sorry you had to experience this issue.

Det lyder som en meget frustrerende situation. Det er aldrig nemt at håndtere problemer med manglende betaling. Har du prøvet at rejse dette gennem den officielle klageproces på Casino Guru eller kontakte licensmyndigheden? Nogle gange hjælper offentligt pres, men officielle kanaler er normalt den mest effektive måde at få en løsning på. Held og lykke.

Dear Askgamblers Team,

I am submitting this complaint against Lilbet regarding a 20-day delay in my account verification and a blocked withdrawal of 740.53 AZN.

I submitted all the requested identification documents, bank cards, and financial statements 20 days ago to fully verify my account. Since then, I have not received any real update or justification from their security team (security@lil.bet). Every time I contact them, they send the exact same automated template response stating that the verification process "takes additional time."

It has been nearly three weeks, and my funds remain frozen without any legitimate explanation. This standard automated stalling tactic is unfair and violates responsible gaming standards. I request Lilbet to review my submitted documents, complete the KYC verification, and unblock my funds immediately.

Thank you for your assistance.

Hello, wrong forum, I guess. We are Casino Guru. 🙂 Nice to meet you.

Do I assume correctly that the same post is now on the other forum? Anyway, please do not post all these ids and other details on public forums. I removed those online for your safety.

I'll be here if you decide to stay on here with us. Browse what and how we do, please: https://casino.guru/guide/how-we-resolve-casino-complaints

Can you help with digital platforms

I don't understand the question, can you elaborate?