SolarBee / LEON – €8,895 payment dispute – Revolut confirms settlement but LEON confirms no funds credited
I would like to share my case involving SolarBee and LEON and ask whether anyone has experienced a similar situation.
On 6 September 2025, I made three card transactions intended for deposits to my LEON account:
€1,570.50
€4,188.00
€3,136.50
Total: €8,895.00
The transactions were processed under SolarBee.
I subsequently obtained written confirmation from Revolut identifying the transactions and providing individual ARN and authorization references. Revolut also confirmed that the transactions progressed to financial settlement and that the funds were transferred through the card scheme to the merchant's acquiring bank/payment processor.
However, after I contacted LEON directly and provided the transaction details, LEON confirmed to me in writing:
"I confirm that no funds were credited to your LEON account."
Therefore, I currently have documentation showing that the card transactions were financially settled through the SolarBee payment chain, while the intended gambling platform states that the funds were never credited to my account.
I have repeatedly contacted SolarBee requesting an explanation of the final destination of the funds and/or reimbursement, but the matter remains unresolved.
I have also obtained confirmation from the Portuguese gambling regulator, SRIJ, that LEON/leon.bet was not and has never been licensed to provide online gambling services in Portugal.
Judicial proceedings concerning the €8,895 are now pending in Portugal against SolarBee Sp. z o.o. (Case 424/2026-JP), and judicial notification has already been dispatched to SolarBee in Poland.
I am still willing to resolve the matter amicably if SolarBee provides either:
1. documentary evidence showing the final destination of the €8,895; or 2. reimbursement of the disputed amount.
Has anyone here had transactions processed by SolarBee in connection with an online casino? If so, did SolarBee provide the final destination of the funds or resolve the dispute?