Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 512)

No news is good news.

I reckon so ! I will leave it till next week and chase up its too early looking promising though !

Yes, I can agree with that. My refunds came through pretty quickly after the deadline, maybe because I didn’t pester them too much, haha

Yes I think so the constant chasing can work against you then you become a pest to the bank plus it helps the rogues when the bank sends them a chaser !

Anyone one know who "my city office" is?

Mdts London on the statement.

Looking for this too

Hey, was the name on your transactions "WEBMOSAC" just asking?

Hej alle sammen

Er der nogen der har oplysninger om:

LPS_skinuni

DIGIcs2

SparkSolutions

Essayskrivning

Jeg ville være meget taknemmelig 😊

Who for ? Haven’t had that on any transactions

For webmosaic624@gmail.coz (designhuntco.com)

No was wbmsc

Than changed to freshbet in my app

So my case has been assigned a conciliator with the Ombudsman even though apparently there was a 6-month backlog. Worryingly though, the Claims Management Company assisting me forwarded the conciliator’s questions for me to respond to and it is highly accusatory in tone.

I am being asked if it's ‘really’ a scam or just money lost gambling, how I found such an ‘obscure’ website and my source of funds. I feel like I am a suspect here not a victim of this unregulated scam website or the negligent Revolut who allowed me to lose 20k in a matter of hours and just churn out bot responses and lied about their attempts to recover my bank transfers to the Curacao site.

If anyone is happy to clarify if this tone of questioning is normal from the FOS and if you had a similar experience I’d be grateful to hear your thoughts.

The FOS are funded by the financial industry when means they can never be truly impartial. The proof of this is in their yearly statistics with the vast majority of cases found in favour of the banks every year. They aren't going to bite the hand that feeds them. In their eyes you will be guilty until you can prove you are innocent not the other way round.

Part of me is wondering whether to abandon the complaint as I am worried if I say the source of funds was money a relative lent me for a deposit and I gambled away that they will try and get me for that?

Thank you so much, that is a big help and I appreciate your time, they were mostly bank transfers but I will use the wording around the other aspects you mention outside of Visa/Mastercard rules.

Anyone find a contact email for cyber*play and onlined dg

Hope you had enough time to use (copy) what I mentioned if not you are welcome to share your email so I can contact you directly. I had to delete the post because of legal reason or to prevent misusing by others, as you see any case it's different and on completely different proceeding level and I can not advise to submit case under specified circumstances if the person already claimed or spoke with bank telling something else.