Pending Withdrawal - Unreliable Site (side 2)

Thanks for reaching out. I want to clarify some of your sayings. True, removing bonuses was just an assumption based on connecting dots. Nevertheless, when it comes to VIP, the withdrawals are actually processed according to the VIP status. This is not something I made up. The customer support told me that on chat. Anyway, thank you so much for staying here with me through all of this. I will make sure to help this forum become even better by submitting my opinions/complaints/assessments. This post has been resolved.

Thanks for clarifying that.

You're right to distinguish between the two points. The bonus part was your own assumption, while the information about withdrawals being processed according to VIP status came directly from the casino's support, so that is certainly relevant context.

And thank you as well for sharing the whole experience here. Feedback like this can be useful for other players who may run into something similar.

I'm glad the situation is now resolved, and you're of course welcome to keep sharing your experiences and opinions on the forum.🙂

Godaften, jeg er på VIP 4 og har det samme problem, intet svar fordi min udbetaling er forsinket og konstant vage svar både i chatten og via e-mail.

I am filing this complaint regarding my withdrawal request at MegaFishWins Casino, submitted on 10 October 2026. My withdrawal has now been pending for five business days, and I have still not received my funds or a clear explanation for the delay.

I have contacted customer support, but the only response I have received is that my withdrawal is still being processed. No specific timeframe has been provided, and no one has explained the reason for the delay. This lack of transparency and communication is unacceptable.

I have also come across other player reports describing similar withdrawal delays at MegaFishWins Casino, which raises further concerns about its payment processing practices.

Furthermore, I understand that withdrawal requests are processed according to a player’s VIP level. I find this policy difficult to understand and consider it unfair if customers are made to wait significantly longer simply because of their VIP status. I have not encountered this approach at other casinos in the same way, and I believe all customers should be treated fairly and given clear information about withdrawal processing times.

I understand that security checks and payment processing can take time. However, this does not justify leaving customers waiting without a proper explanation or an estimated payment date.

I am therefore requesting:

A clear explanation for the delay in processing my withdrawal.

Confirmation of whether my withdrawal has been approved or is still undergoing internal checks.

A specific and realistic timeframe for when I can expect to receive my funds.

Clarification of MegaFishWins Casino’s policy regarding VIP levels and withdrawal processing times.

I expect MegaFishWins Casino to investigate this matter and resolve it promptly. A generic response stating that my withdrawal is still being processed is not a satisfactory resolution.

I hope the casino will address this issue professionally, provide a transparent explanation, and complete my withdrawal without any further unnecessary delays.

I am only here to remind everyone from Greece, the casinos advertised by Slotshub are all scam. Don't play there.

Hey, can you tell me more please?

I believe you are also waiting for your money, right? It would be good to know how long. What did casino tell you.

Didn't you have to be verified?

Problemet blev løst, så snart jeg rapporterede det, og de sendte mig pengene.

I understand why you'd prefer a clearer explanation than simply being told that the withdrawal is still being processed.

Five business days can certainly feel long when you're waiting for your money, but at this stage I would still give the casino a little more time, especially since the withdrawal hasn't been rejected and appears to remain in processing. We generally allow around 14 days for withdrawals or additional checks before recommending escalation.

It is reasonable, though, to ask support whether the withdrawal has already been approved, whether any additional review is taking place, and whether they can provide at least an approximate processing timeframe.

Regarding the VIP-level withdrawal policy, it would also be useful to see the exact wording of the casino's terms. Different withdrawal limits or processing conditions can exist between VIP levels, but they should be clearly communicated to players.

For now, I would keep the withdrawal active, avoid cancelling it to continue playing, and give the casino a bit more time. If there is still no meaningful progress or explanation after a longer period, we can then look at the situation more closely.

Great, I like to see these answers. 😁

How long did you wait for your money?

Do you think you will play here again or not really?

Det er ligegyldigt for mig, om jeg ventede længe eller kort tid, det vigtigste er, at jeg ikke fik svar på de spørgsmål, jeg stillede.

Nej, selvfølgelig spiller jeg ikke igen, jeg har allerede lukket kontoen.

Alright, I understand.

For most of the players withdrawals are very important but I know also other parameters are relevant.

Wish you luck elsewhere. 🍀

Det var også det, jeg sagde.

Det generede mig, at jeg ikke havde et klart svar på det, jeg spurgte om, og selv efter problemet var løst, og jeg anmodede om lukning af kontoen, var der ingen interesse fra virksomheden i, at jeg blev.

Yeah, if you don't feel invited or wanted somewhere, there is no point in staying.🤷‍♂️

I believe everything will be alright if you play in other casinos.

Even if you won't, wish you all the best for your future. 😊