Hej, jeg vil gerne vide om nogen kan hjælpe mig. Jeg spillede på Vulkan Vega casinoet og anmodede om en udbetaling, og det har været 24 timer, og jeg har stadig ikke modtaget pengene! Er det pålideligt de betaler??? kan nogen svare mig
Hello,
frankly, it usually takes a couple of days at least. In what status is your withdrawal now? Pending or approved? Is it your first withdrawal from Vulkan Vegas? If so, be prepared for the account verification, though.
Hi, just now I requested my withdrawal of my winnings and didn't notice that I need to complete my KYC verification. I want to make sure I can make my withdrawal shortly.
Hej!! Sandheden er, at efter 24 timer har de blokeret min konto med den optjente saldo! De gav mig ikke et svar fra support, kun at jeg skal vente et par timer for at se, hvorfor de blokerede mig
In that case, you keep waiting and if they don't get back to you, just contact them again. They may ask you to verify your account.
Hi, just now I requested my withdrawal of my winnings and didn't notice that I need to complete my KYC verification. I want to make sure I can make my withdrawal shortly.
Hello,
so cooperate with the casino and make sure that you provide all requested documents. If you struggle, keep asking their live chat.
Hope the process will be smooth and short 🙂.
Vulkan vegas og blæs!!!! Vxs afslører et kasino, der ikke betaler!!! Jeg kender ikke en, der har modtaget fra dette kasino!!! Hvordan gør man dette??? Jeg har ventet 4 måneder på en formodet check, der aldrig sker, og mine penge sidder fast i den
Ingen fatter det!!!! Du gjorde det??
Vulkan vegas og blæs!!!! Vxs afslører et kasino, der ikke betaler!!! Jeg kender ikke en, der har modtaget fra dette kasino!!! Hvordan gør man dette??? Jeg har ventet 4 måneder på en formodet check, der aldrig sker, og mine penge sidder fast i den
Hello,
4 months you say? Have you completed the account verification?
I can't imagine what could cause such a delay.
Feel free to submit a complaint and we shall see what's happening:
https://casino.guru/complaints/create
Hello,
I'm quite lost now 🙂.
So when exactly did you start your account verification, please?
Because you will be unable to withdraw unless you pass this procedure.
GODT EFTERMIDDAG.... DET ER DER GÅET OVER 20 DAGE, AT JEG ANMODTE OM UDTALELSE AF 2000 BRL HOS VULKAN VEGAS, OG DE BETALER IKKE... SALDOEN ER ALLEREDE FORSVINDT FRA SPILLET.. DER ER INTET BEVIS FOR, AT DET BLEV BETALT. ... DE SIGER ALTID AT VENTE ET PAR DAGE MERE .... DE KUNNE I MINDST TIL MIG TILBAKE MINE PENGE, SOM JEG LAGT TIL AT SPILLE
Hello,
I'm assuming now, that your account is fully verified and you struggle to withdraw your winnings. I would like to help you, but it seems that the casino still faces an issue concerning payments. You can ask the casino for a transaction number or any other payment identification so you can check with your bank or wallet provider. Furthermore, If you've won fairly, you should get paid, I'd focus on getting your winnings.
Sadly, there are lots of players in a similar unpleasant situation, and I'm assuming now, that even if you submit a complaint through our resolution center, it will take some time to investigate further.
To get the idea, feel free to check submitted complaints and feel free to create one:
https://casino.guru/complaints
I think casino guru is in cahoots with these and other casinos that don't pay out. All the casinos with a reputation of not paying out winning have a perfect reputation on this site
Hello,
I replied to you several times, feel free to check the recent reply on the subject:
https://casino.guru/forum/casinos/vulkan-vegas-casino---general-discussion/5#post-27854
Jeg ville heller ikke spille på dette casino, det ser ud til, at denne operatør ikke er velrenommeret. Betalingsmetoder er fraværende, operatøren lover hurtige udbetalinger og kommer derefter - når udbetalingen anmodes om - med de andre detaljer, de har gemt i deres vilkår og betingelser.
Bedst ikke at spille der!
Hello,
I'd say that every player should get familiar with the Terms and Conditions while creating the account, hence you would not be surprised by any "obstacles" later. Furthermore, by creating the account the player confirms he/she read the Terms and Conditions.
I got the feeling that you refer to the KYC (know your customer) verification triggered by your first withdrawal, am I correct, please?
Next time, you can try to undergo this verification sooner, just ask the casino if this is possible.
What do you think about it?
Hej, godt, jeg vil gerne vide, hvordan jeg får min indtjening til at blive indbetalt eller så hurtigt som muligt, det er $280.000 pesos, jeg har ventet i 1 uge, og der sker ikke noget, jeg skriver til chatten, og jeg modtager altid de samme svar, det er første gang, at det tager så lang tid, hjælp i tjeneste.
So have you already made some previous withdrawals in Vulkan Vegas? When you go through the conversations here, it seems like some withdrawals sent to countries in Southern America may take longer than usual in a case of Vulkan Vegas. Although I'm not sure about the reason.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
