1 år siden
I already did complain and review here and i am waiting someone to contact from guru. Do you think i have to let know to casino that i made a report to their license authority?
Kommunikation med Antillephone nv 8048 / jaz (side 6)
1 år siden
Hi guys. I am a new scammed by a bookmaker from Curaçao under license from Antillephone N.V.
Bookmaker is betadrian.lv and they close my account without pay my 2300€ wich i had on it. The reason were that they stopped to offer their services to my Country and they confiscated my founds
So i will attach the information of their licenses and if someone could tell me where and how can i make a report i would be greatfull
1 år siden
Hello,
you were given the exact explanation in the complaint:
"To file a complaint with the gaming authority the casino is regulated by - Gaming Curacao. It is possible to file a complaint via the official website (http://www.gaming-curacao.com/) and use a "Contact" button or by sending your complaint to info@gaming-curacao.com. Before submitting the complaint, make sure you provide all the necessary information: your personal data, the casino details, your login details in the casino, the issue description, and supporting attachments if it is needed. However, please note the casino's license is unverifiable, which means that the casino may operate without any valid gaming license and in that case, the regulator will not help you with the issue."
According to the print screen that you provided the license provider for the owner Invite Systems B.V. is Gaming Curacao 1668/JAZ. Only remote licensing is provided by Antillephone.
If I may advise, I would certainly start with Gaming Curacao, but if you need to contact Antillephone as well, here you go:
complaints@gaminglicences.com
certria@gaminglicences.com
I wish you bets of luck 🤞🤞
1 år siden
I already did complain and review here and i am waiting someone to contact from guru. Do you think i have to let know to casino that i made a report to their license authority?
1 år siden
I agree, you can only benefit from it at the moment. That casino treated you unfairly, so I would use every leverage you have. 🤞
1 år siden
Thank you very much for your advices. Really i appreciate it. I already done this and now i am waiting
1 år siden
Let me know how you're faring, please 🤞🤞🤞
1 år siden
Casino guru can't do so much things. I sent my story to all e mail addresses wich i adviced and i found my own. Now i am waiting for answers but i am very optimistic. I sure that nobody can do anything. I am scammed
Redigeret af forfatter 1 år siden
1 år siden
Yesterday, I saw a complaint submitted to Antillephone where the licensing authority decided in favour of the player. Yes, it takes time and the responses from the regulator are usually very short, but there's always a chance. I'm also aware that the team that used to deal with complaints in Antillephone is currently smaller, which causes even more delays in their responses.
1 år siden
Hi i just received an answer from
http://www.gaming-curacao.com/
That they have nothing to do with
Betadrian.lv 
1 år siden
I just received this
1 år siden
Yesterday, I saw a complaint submitted to Antillephone where the licensing authority decided in favour of the player. Yes, it takes time and the responses from the regulator are usually very short, but there's always a chance. I'm also aware that the team that used to deal with complaints in Antillephone is currently smaller, which causes even more delays in their responses.
1 år siden
Can you tell me which kind of complaint it was?
1 år siden
I sent to Centria too. I am waiting for their answer now
1 år siden
That remains questionable.... their site presents this details for their licenses 
1 år siden
In this case is something we can do?
1 år siden
Its official they do not have license... I think you should add this to guru casino review. Any suggestions if i can do something?
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