HjemForumKlagesagerN1 casino fidus?

N1 casino fidus? (side 3)

3 år siden af Sa-br-ina21
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49.564 visninger 234 svar |
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Anonymized628
1 år siden

What about further explanation?

I asked you here also.

1 år siden

You ned further explanations? You will have them. First of all I play to the greek N1 Thiefs who were using young girls calling me ecvery week to inform me about the promotions etc(I report this because they say we do not have support via call). Let me start from the result. I lost in this casino 14k in 1 week and they banned my account forever because I am addicted as they believe(hahahha) and they did this for my own good(2xhahaha). Initially, I just played a little bit to see how the games react. It was nothing special but ok I said why not as this casino has only slots no sports bets etc. on which I am not intersted at all. So, after the first 3 times because I was loogsing money and I pushed a little bit in case I get a good return, I lost 3k. Ok I said that could be just a bad section npo worries they will return back some money on the next sections(3xhhahaha). After this loss they suspended my account just temporarily to ask for my income and the sources of it!!!!!!!!!!!!!!!!!!!!!!! I was surprised and shocked and initally I did not want to provide such personal information but I just selcted some random answers in order to allow me continune using my account. During this incident I was trying to withdraw money and when I was depositing more to continue playing they were automatically being rejected!!!! This did not happen again, meaning I was able to have peding withdrawls and to deposit more money.

The next sections as you realise were worst than the one tha lost the 3k...no returns, no bonuses, or if you were getting the bonus rturns x3, x10, maximum x20.

The same time if I had a withdrawl of just few haundreds of euros like 300 or 400 euros, the VIP team was sending me congratulations for my winnings!!!!!!!!!!! LOL the same time that I was loosing 17k!!!!!!!

Finally because I overeacted when I was loosing this ammount and I sent them some nice words and I said that this experince has caused me only disatisfaction and there is no entertainment to this disgusting appauling experience they blocked my account forever and they kept insulting me that I am addicted!!!!!!!(4xhahahah)


In conclusion, another poor-scam casino that wants to steal money from the players and then accuse them that they are the bad guys. Furthermore, in Greece we have tax over 100 euro profit per section..!!!!!!!!!!! What does this mean? You play 1000 euro you loose. You play next time you win 1000 and they keep 180 tax!!!! Total:820 euros!!!!! + the percentage that the casino keeps : PLAYERS WILL ALWASY LOOSE THEIR MONEY - NOONE WINS !ONLY THE FUCKING THIEFS.

Laslty, I want to mention that I have playes to all Greek casinos and few international. Greek casinons are the biggest scam. Highest multiplier that I ever saw is 1500 and of course after I was loosing money. This applies also for all my friends and vides on the web. I have wager MILLIONS!!!!!! to all the onliune casino always only on slots and I never saw a max win even in game with 2000x 3000x. They only give max wins to peple that are playing 0.20 euros and of course becvause they have lost his money.


Therefore in my opinion playngo + greek casinos(especially the N1 thiefs) + in general slots is one of the biggest scams ever and the only time that you can see games giving a big win is only if you play with fake money or if y ou are a youtuber who streams slots so they can be advertised and to scam the people that they could win too.

DISGUSTING - APPAULING!

Anonymized628
1 år siden

Well, this picture makes me think you can't well control your emotions while playing, so this is a sign for the casino you may be a compulsive player - no Ha Ha Ha at all.

Based on the sum you said you deposited I understand the casino wanted to check your source of income. It happens when you keep depositing higher sums too often, if I may say. It also affects your ability to deposit or withdraw. Once you don't like this situation, I feel it would be better to leave the casino.

I won't comment about the calls, because I have nothing to add. I won't like that either. But it happens if you become VIP - a well-depositing player...

Anyway, if you think the casino is not correct, submit a complaint. It's free for you. Don't mind my point of view, just do what you feel is right.

https://casino.guru/complaints


1 år siden

I do not think that you read my answer carefully and the "picture" that you are referring to it seems to me like you are trying to justify the casino. Because if you had read carefully my reply you would have realised that I am playing many years on online casinos, and I am playing only slots. So, my opinion matters and also if your "picture" was true, I should have the same issues with other casinos too. So the "picture" that you have it seems like you saw what you would like to see which is a little bit suspicious.

Also about their questions for the sources of the income you are trying to justify them again with no argument. It is disgusting to ask customers such things and they do not have any authority to do so. Goverments have their tax services to check these things.

Lastly, about the calls, this happened before starting playing more money so this is not an excuse again. I do not care to make a complaint. I just hope that the users will see my review and will not play to this casino. There are many other nice casinos that they RESPECT the customers and they RESPECT the money that customers play on their casinos.


Have a nice day.

Redigeret af forfatter 1 år siden
Anonymized628
1 år siden

🙂 I'll respond to the main point - no painting - got it.

You know what? Read all the terms first, then enroll in this free course focused on KYC and AML:

https://casino.guru/academy/course/igaming-player-verification

I'm not defending anyone, I want you to understand you may encounter similar requirements more often. I aim to extend your knowledge to keep you one step ahead.



Radka
1 år siden

I have better things to do. Slots should be fun. This casino made me to feel disgust for the games. And, yes you are defending them. I did a quick research in the forum and any reply that I saw from you was in the same mood. You always try to find something wrong in the customers replies. So I do not really think that you offer any help so just leave users to share their experiences and do not comment. Go work for their supports. It suits you better.

Redigeret af forfatter 1 år siden
Anonymized628
1 år siden

Sure thing.

Wish you good luck, of course.

And no, I'm not defending casinos, instead, I try to protect the players by providing the casino's point of view. That's the difference. Take it as the other side of the coin, for example.

Despite my good intentions, there are some business standards we aim to change, but in the meantime, those are still held by casinos. So why keep it a secret? I prefer honesty.

Thanks for the suggestion, and I mean it. 🙂


11 måneder siden

N1 casino

Jeg har spillet på dette casino i 2 år. Jeg lavede 50+ indskud. Jeg har mit kort i Google play. I fredags på grund af blindhed lavede jeg en fejl og trykkede på kortet, der sluttede på 2500 i stedet for 0025. Dette kort er desværre åbent for min bror. Men lad mig præcisere. Ud af omkring 50 indbetalinger på dette casino foretog jeg kun én gang en forkert indbetaling. Og et eller andet sted begyndte mit drama fra N1casino. Jeg forsøgte at hæve 10.000 euro i lørdags. I alt havde jeg et overskud på 12000. De slettede straks alle mine dokumenter, der havde identificeret mig i 2 år, og bad myndighederne om at identificere mig igen! Og alt dette fordi jeg turde bede om min indtjening. "Herrerne" generer mig ved at få mig til at uploade venligst lyt 3 gange mine dokumenter !!!!

Og for lidt siden lukkede de min konto og sendte mig en mail om, at overskuddet var tabt, altså 12000,- fordi jeg kun brugte det forkerte kort én gang...

Jeg forsøgte via chat at forklare dem, hvad der skete, jeg sendte dem billeder fra Google pay og bad dem om at sætte gevinsten på kortet. Jeg lavede en fejl. De lukkede min chat, og kun de bandede mig ikke.

DETTE ER N1 Casino GUYS. Han stjal 12.000 euro fra mig. Min fejl, jeg turde vinde!!!!

Hold dig væk fra disse svindlere, for hvis du vinder, glem pengene!

PS For et år siden havde stoiximan, som er en seriøs virksomhed, straks en lignende hændelse, og de satte min fortjeneste på samme tid.

Væk fra svindlere!








Automatisk oversættelse:
apollong62
11 måneder siden

Hi, from what I've gathered, you've got yourself into an uncomfortable situation. 

But according to my information and the Fair Gambling Codex, here's how we look at it: 

"For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."

This means that you probably won't get very far, and casinos are particularly wary of such cases. 😥

I would recommend you to file a complaint, but I asked my colleagues and you probably wouldn't get far with a case like this. 

I think you have learned your lesson and will be much more careful when you enter your card for deposit or withdrawal. 

I'm sorry.

10 måneder siden

Vi taler om store svindlere. De gav mig 25 gratis spins, og der vandt jeg 3,10 €, som jeg straks tabte ved at spille dem. Efter timer lavede jeg et indskud på €15, og mens jeg spillede, tjente jeg €30

Da jeg gik for at hæve, gav det mig 9,70, fordi der står, at der var en bonus tilbage!!!!!!!!

Før, i en af mine hævninger på €200, sad den fast i 10 dage, og de fortalte mig, at det var min banks skyld. Endelig som ved et trylleslag efter mange dage omkring kl. 10 vendte mine penge tilbage til kontoen, og jeg foretog en hævning igen

Automatisk oversættelse:
10 måneder siden

Efter min erfaring... er dette sandt med hurtige anmodninger om tilbagetrækning. Jeg tror, de gør det, fordi... de er trætte af kunder.

Med hensyn til support, mens de i lang tid var hurtige og hjælpsomme, i tilfælde af at du bliver sortlistet, tøver de ikke med at ignorere anmodninger eller sene svar (dage-uger) for at svare med off-topic vaghed.

Jeg blev sortlistet... da jeg for nylig indgav en klage til EEEP. Jeg har også uploadet den relaterede klage her. Hvis det ikke var for Drops & Wins, ville jeg nok sige gode ting – svarende til oplevelsen.

Men med den særlige varme kartoffel, de skulle håndtere, fremstod de hensynsløse i både uhøflighed og løgne.

Flere indskudsbonusser og gratis spins er sjovt, men de har uoverkommelige omsætningskrav. I bund og grund beder du dem om ikke at give dig 20 € 50 gratis spins, så du ikke behøver at gennemgå en omsætning på 1000 €.

Meget problematisk er fraværet af telefonsupport (det må være den eneste i Grækenland) og proceduren for indgivelse af en klage. Du får ikke en bekræftelse, endsige en kopi. Jeg kæmper i øjeblikket med at få klagenumrene... da der er gået 25 dage og jeg ikke har modtaget deres svar på dem.


Endelig er hovedproblemet med n1casino.gr: manglen på transaktionshistorik - balancebevægelse gennem din konto.

Automatisk oversættelse:
9 måneder siden

Der er lavet 13 konti med ikke-eksisterende detaljer hos N1 cazino indbetalingerne blev foretaget til alle konti fra mit kort det samme, da jeg fandt ud af fra banken, at transaktionerne er 13 forskellige ved research. Jeg fandt ud af, at der var lavet 13 konti med firma med ikke-eksisterende telefoner og e-mail uden kontobekræftelse, da jeg rapporterede dette til kasinopersonalet, fortalte de mig at sende dem min bankkonto og andre personlige oplysninger, så tilbagebetalingen kun ville ske fra én konto, ikke alle 13, da jeg fortalte dem, jeg har ikke en bankkonto, og jeg anmoder om at foretage alle tilbagebetalinger fra de 13 falske konti, der blev foretaget uden at kontrollere, og jeg ønsker, at tilbagebetalingerne skal foretages på samme måde, som indbetalingerne blev foretaget, de blev afvist og i 3 uger de besvarer ikke e-mails og har blokeret alt, så jeg kan ikke kontakte dem, fortæl mig, hvad jeg skal gøre for at kræve de penge, de ulovligt tilbageholder fra mig

Automatisk oversættelse:
Garas
9 måneder siden

May I recapitulate all this, please, just to see whether I understood it correctly? You have opened 13 accounts in this particular casino, is that right? If so, let me just remind you, if I may, that in most of the casinos terms this, having a multiple accounts, is prohibited, and therefore taken as rules violation. Have you check the terms and conditions, before opening all those accounts?🤔

Anyway, you said, that you have deposited the money from your card. Isn't this card linked to your bank account? I am asking, because as you can see, I am a bit confused here. It is because you said that you do not have a bank account. So, how come?🤷‍♀️

You could try to submit a complaint here with our team. The complaint is free of charge, and we will try to get this issue solved with the casino, and get the best result possible. To do so, just follow this link 👈 please, and let us know, if you need any further assistance.

9 måneder siden

Jeg har ikke lavet de 13 konti, nogen lavede 13 konti med ikke-eksisterende data uden verifikation og debiterede alle 13 konti på kortet, som N1 cazino kun ønsker, at tilbagebetalingen skal foretages fra den ene konto, mens jeg anmoder om tilbagebetaling fra alle 13 konti det vil ikke mit kort skulle bruges på mere end én konto, især hvis det blev brugt af en konto, der ikke var verificeret

Automatisk oversættelse:
9 måneder siden

Garas

Hvis dit kort er blevet kompromitteret, skal du kontakte bankens svindelafdeling for at rådgive dig om, hvordan du skal fortsætte.

Samtidig med at have de relevante beviser fra banken for tredjemands brug af kortet, skal du kontakte kasinoet og advare dem om at fryse de involverede konti (hvis de ikke allerede har gjort det). Gør det samme gennem casinoformularen (klage/klage), med fakta og blot oplys, at du forventer, at de returnerer alle pengene fra dit kort, som de har accepteret som betalinger.


Ring derefter til ΅΅EEEP - klageafdelingen (tvistbilæggelse), og de vil guide dig.

Automatisk oversættelse:
9 måneder siden

Godaften er der blevet foretaget mange transaktioner i LEON CAZINO fra min konto i forskellige butikker i Nigeria i anden valuta uden min viden, da jeg bad dem om at have et officielt bevis for transaktionerne foretaget fra mine kort for at bevise, at transaktionerne blev foretaget i cazino og af den grund, at jeg har brug for det til selvangivelsen, de har nægtet, og i lang tid har de blokeret for samtalerne, og jeg har intet svar og ingen kommunikation med dem


Automatisk oversættelse:
9 måneder siden

Fidus med N 1 casino

Jeg anmodede om en hævning på 50 euro, og dagen efter fortalte de mig, at dette ikke kan lade sig gøre, fordi grænsen er overskredet.

De henviste mig til deres forordning

Han er så undvigende

Jeg forstod ikke noget

Der er indgivet en klage til det kompetente udvalg, så de kan finde en løsning

Ren svindel

Tilmeld dig ikke

Det er skønnet svindel

Automatisk oversættelse:
9 måneder siden

Jeg har ikke lavet de 13 konti, nogen lavede 13 konti med ikke-eksisterende data uden verifikation og debiterede alle 13 konti på kortet, som N1 cazino kun ønsker, at tilbagebetalingen skal foretages fra den ene konto, mens jeg anmoder om tilbagebetaling fra alle 13 konti det vil ikke mit kort skulle bruges på mere end én konto, især hvis det blev brugt af en konto, der ikke var verificeret

Automatisk oversættelse:
9 måneder siden

Well, I'm not sure how something like that happened.

Anyway, Romi had a great idea when she suggested submitting the complaint to you. I also think, rather than speculating, thorough action is needed most.

So, would you like to submit the complaint, please?

Just click or tap this green, bold text 👈

You don't need to worry, it's free. In my opinion, you can only benefit from it.

9 måneder siden

Godaften er der blevet foretaget mange transaktioner i LEON CAZINO fra min konto i forskellige butikker i Nigeria i anden valuta uden min viden, da jeg bad dem om at have et officielt bevis for transaktionerne foretaget fra mine kort for at bevise, at transaktionerne blev foretaget i cazino og af den grund, at jeg har brug for det til selvangivelsen, de har nægtet, og i lang tid har de blokeret for samtalerne, og jeg har intet svar og ingen kommunikation med dem


Automatisk oversættelse:
9 måneder siden

First of all, please use the reply button. 🙏

Simply put, its usage increases the chance of getting a quicker response.

Just a tough question, though: How do you know your card wasn't abused by anyone else? If I'm not mistaken, you are quite convinced someone from the casino hacked your card. Am I right, please?

Frankly, the whole situation isn't pretty clear to me, but I think you should get in touch with the bank that issued the card and report card abuse.


9 måneder siden

Fidus med N 1 casino

Jeg anmodede om en hævning på 50 euro, og dagen efter fortalte de mig, at dette ikke kan lade sig gøre, fordi grænsen er overskredet.

De henviste mig til deres forordning

Han er så undvigende

Jeg forstod ikke noget

Der er indgivet en klage til det kompetente udvalg, så de kan finde en løsning

Ren svindel

Tilmeld dig ikke

Det er skønnet svindel

Automatisk oversættelse:
9 måneder siden

Hello.

I don't quite understand it either, frankly. Maybe you can help us get to the bottom of this:

Do you know which limit has been exceeded?

Have some ideas, yet I prefer to skip blind speculations at this point. 🤷‍♀️

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