2 måneder siden
What does this complain do ? Are you going to contact TenoBet and try to send them my money back or what is the process ?
2 måneder siden
Complaint is a way to present your situation and after an initial assessment, my colleagues, if necessary, will try to contact the casino on your behalf in order to identify the problem and compare the casino's standpoints. After that finding a fair and working solution becomes the final target.
You may find the official guide here 👈
2 måneder siden
Ok great, yes i Will write an complaint. But should i do it now or wait the 14 days they claim it Will take to get the deposit back (not my winnings)
2 måneder siden
Feel free to submit the request now; just please make sure to explain the situation clearly and in detail with dates. After my colleagues assess the situation, you will be informed about the next steps based on the specific context of the issue.
You know, we do not serve as the refund processors; instead, we try to understand the situation well and find a fair and reasonable solution, especially if the players' winnings have been voided. Sometimes the casino is right and sometimes it is not. 🙂 Thereby my colleagues spent some time analyzing the problem, in most cases with assistance from both the player and casino.
2 måneder siden
You are welcome. I hope my colleagues will find a way to lend you a hand. If you want to stay in touch here on the forum, we can follow the progress together.
1 måned siden
Hej
Jeg vil gerne svare på dette.
Jeg har også selv haft meget dårlige oplevelser med Tenobet15.io.
Jeg tror, de skifter navn hver gang. Udbetalte €250 for at teste.
Først blev alt sendt korrekt, verificeret og godkendt. Derefter betaling. Først var det inden for 36 timer, så hurtigst muligt, og senere 36 arbejdstimer.
Det er nu 5 dage senere, og der er stadig intet.
Det er en virkelig flot og god hjemmeside, men det ser ud som om, de vil snyde dig.
Automatisk oversættelse:
1 måned siden
Hmm, I’d say that if you’ve already withdrawn some money from there, then it’s probably not a scam site, right? They should be able to explain the delay instead of constantly saying something else—I get that it’s frustrating.
If I were you, though, I’d wait and try to be patient. If you’re verified, the money has been coming through normally so far, and everything was fine, maybe it’s just a typical delay that a casino can have for various reasons.
We give casinos 14 days to resolve a situation like this, and if that doesn’t happen, then you can come back here, let me know, and we’ll try to help you.
What do you think?🙂
1 måned siden
Ja, det er helt fint. Jeg venter bare og ser.
Automatisk oversættelse:
SvarCiter1
1 måned siden
I believe your money will be on your account as soon as possible.
Fingers crossed. 🤞
1 måned siden
I am waiting for tenobet29.io to accept my winnings of 4000 euros and feel I’ve been scammed can anyone help me
1 måned siden
I’m suffering at the moment waited 7 days for 4000 euros am I going to get payed as they just leave it under review and I message them everyday tenobet29.io
1 måned siden
Hello Tommy, I understand you are worried. If you could read the last page of this thread, you would see that this sadly happens. So, even though I get how frustrating it must be, for now, the casino has to conclude the review, and then we should see the other steps clearly.
For example, based on our long-term experiences, decent casinos usually resolve such matters within 14 days without an intervention, so we use this time frame to provide casinos with enough time for investigations and payouts. Is this perhaps your first withdrawal from this page?
3 uger siden
TENOBET which appears to have a bunch of different names on the internet is DODGY; do not waste your money or time on their website as they will always find excuses to deny your payment or even confiscate your winnings.
They kept my 900€ stating that my deposit payment hasn’t gone through. My questions to them are as follows:
1. Why did they let me place bets?
2. Why did they decide to keep the whole amount of money made by me?
3. Did someone else from the company just decided to pocket the money without even informing the top manager(s)?
3 uger siden
Hi, the casino should probably be the best one to answer these questions. I don't know why they decided to take this step, but you made a deposit and your money didn't actually reach the casino, right? But the casino essentially credited your account with the money, and you were able to play? Am I understanding this correctly?
3 uger siden
Correctly understood Jaro. Just so you know it was football betting.
Redigeret
3 uger siden
Oh, that's an unpleasant situation.
We don't handle sports betting, so unfortunately we won't be able to help you.
But I could try to provide you with some links to places where they might be able to assist you.
You can find them here:
https://www.askgamblers.com/submit-complaint
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.sportsbookreview.com/sportsbook-complaint/
I hope your situation gets resolved.
1 uge siden
i have won 20,000 with my own money I deposited! No bonus money! And tenobet have shut my account down and blacklisted me without paying me out! What can I do next about getting my money! Surely this isn’t on? And surely they can’t do this! I’m looking at getting a solicitor involved
Redigeret
1 uge siden
Tenobet owe me £20,000 I deposited and won £20,000 wasn’t even with bonus money either! They have since blocked me blacklisted me and shut my account when I’ve tried withdrawing what can I do from here anyway I can recover my funds?
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