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Oh no...
To be honest, based on your description, I have never understood the process and have always found it highly suspicious. I hate to say that none of this seems to be providing any reasonable options. 🙁
SvarCiter1
Problemer med udbetaling af PlayID (side 7)
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Desværre har jeg også udviklet denne følelse mere og mere stærkt med tiden.
I meget lang tid blev der primært henvist til tekniske problemer. Disse blev efterfulgt af en konstant strøm af nye dokumentanmodninger og til sidst endda komplette kontoudtog, der dækkede en periode på 12 måneder.
Selvom jeg indsendte alle de efterspurgte dokumenter, blev betalingerne simpelthen annulleret efter i alt 84 dage.
Netop derfor har jeg nu også svært ved at se hele processen som forståelig og struktureret.
Automatisk oversættelse:
3 timer siden
Hello everyone,
I am writing this post to see if anyone else is experiencing critical, payment-breaking bugs with the PlayID application.
I have a total balance of around €1,250 (450,000 HUF), and the application has become completely unusable due to consecutive system bugs over the last two weeks.
Here is the exact situation I am stuck in right now:
The initial 11-day delay: My withdrawal was completely stuck inside the PlayID system. The live chat agents admitted it was due to a massive technical/system update glitch on their side.
The latest failure today: After support allegedly cleared the glitch, I initiated a withdrawal in 3 installments on Wednesday but today the total amount bounced back to my balance again. The live agent advised me to try a different method, so I attempted to withdraw a smaller amount, around €418 (150,000 HUF) via Litecoin (LTC).
The app instantly deducted the €418 from my balance WITHOUT even showing the input field to enter my LTC Wallet Address.
Right now, PlayID is holding my €418 in "Pending" status, but it is physically impossible for the transaction to go through because the broken user interface never allowed me to provide a destination address! The live chat agent just told me it will eventually fail and bounce back, but in the meantime, my money is completely locked up in a ghost transaction.
My main question to the community and Casino Guru team is: how do I actually and realistically get my money now? What is the best way to bypass these broken automated app systems and force their team to safely release my funds? Has anyone managed to successfully resolve a deadlock like this with PlayID?
Any advice or help would be highly appreciated.
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