HjemForumKlagesagerHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority (side 22)

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7 måneder siden
gbdk

Does anyone know what to do if a casino has been licenced by Antillephone , which was horrendously uncooperative and now they are with the new licence regiment or worse, with Anjouan licence now? I had some balance left on a casino I will not say names but it starts with BC and ends with "games"

7 måneder siden
gbdk

When you say that you had a balance left, does it mean that you are unable to get into your account there?

Is it not possible for you to withdraw it?

Please let us know more, and maybe we will be able to help.

7 måneder siden
grdkgb

De efterlod mig med 60 €. Og jeg kan heller ikke hæve dem eller gøre noget.

Automatisk oversættelse:
Locogreko14
7 måneder siden
gbdk

Are you answering the last player who wrote? Sometimes it's good to use the "reply" button to make it clear when there are so many comments. 

Anyway, did they also tell you why you can't withdraw money?

7 måneder siden
grdkgb

Undskyld min ven, sandheden er, at jeg ikke bemærkede det, nej, de fortalte mig det ikke.

Automatisk oversættelse:
Locogreko14
7 måneder siden
gbdk

And how long does it take to have the money in there and you can't withdraw it? Did you play there with the bonus? Did you have to verify?

7 måneder siden
grdkgb

Jeg havde bekræftet, at disse svindlere blokerede mig uden grund, og jeg spillede også med min første indbetalingsbonus og opfyldte alle kravene.

Automatisk oversættelse:
Locogreko14
7 måneder siden
gbdk

Hello,

I just went through the whole discussion briefly, and I'd like to say that I hope you have submitted a complaint against the casino in question. I would certainly complain because I saw no weakspot in your posts; hence, a fair and square explanation is, in my opinion, totally in order.

I mean, what has happened? I have no clue,...

7 måneder siden
grdkgb

Ja, jeg har oprettet en klage på jeres hjemmeside for netop dette casino! For at forstå, hvad der skete, vil jeg fortælle jer lidt om det: Jeg loggede ind, oprettede en konto, foretog den korrekte identifikation, og jeg burde have været korrekt identificeret!! Dette med identifikationen gav mig nogle gratis spins, som jeg spillede, og fortsatte derefter med en velkomstindbetaling, som var 100% og 100 gratis spins! Jeg gennemførte bonussen... Den giver mig en besked om, at bonussen er gennemført, og at pengene er blevet hævet! Jeg fortsætter med at spille med mine udbetalingspenge, efter to dage anmoder jeg om en udbetaling, og pludselig forsvinder de fra mig og fortæller mig, at jeg angiveligt har overtrådt en betingelse, der ikke engang er én ud af en million, fordi min indsats var under 2€ og tre...

Redigeret
Automatisk oversættelse:
7 måneder siden
gbdk

I have seen such cases unfold, a decent Google search with some depth will also tell you who is behind Antillephone and all that, but why would anyone contact them, they are not responsible.

If you want to know who is legally liable for Antillephone and had personal property impounded , where the dollars stops to roll:


https://www.linkedin.com/in/robert-vermeulen-b30a2/


If you want to call the gentleman, get a free trial or subscription:


https://www.zoominfo.com/p/Robert-Vermeulen/51863786


It depends a bit on where charges have been filed and who serves the verdicts, the government will either go for the managing directors of the licence provider or the board of directors of the casino company holding the licence.


These are real people who are afraid of consequences and only sign these mandates because they think it is just another fair weather gig. They are legally responsible.


But the BoD is just an ipso facto proxy nominee committee, if you want to find out who really owns a casino, check blog posts from their glorious times when they were happy to announce the opening of their new brands.


If the BoD is hit with legal action, you can bet on this:

They will call the real owners within 5 minutes of reading the paperwork.





Redigeret
7 måneder siden
grdkgb

Ja, jeg har oprettet en klage på jeres hjemmeside for netop dette casino! For at forstå, hvad der skete, vil jeg fortælle jer lidt om det: Jeg loggede ind, oprettede en konto, foretog den korrekte identifikation, og jeg burde have været korrekt identificeret!! Dette med identifikationen gav mig nogle gratis spins, som jeg spillede, og fortsatte derefter med en velkomstindbetaling, som var 100% og 100 gratis spins! Jeg gennemførte bonussen... Den giver mig en besked om, at bonussen er gennemført, og at pengene er blevet hævet! Jeg fortsætter med at spille med mine udbetalingspenge, efter to dage anmoder jeg om en udbetaling, og pludselig forsvinder de fra mig og fortæller mig, at jeg angiveligt har overtrådt en betingelse, der ikke engang er én ud af en million, fordi min indsats var under 2€ og tre...

Automatisk oversættelse:
7 måneder siden
gbdk

Hello,

It seems that the casino believes, for some unknown reason, that the maximum bet rule was violated. I have one observation, if I may. Far too often I see situations where you are required to withdraw the funds immediately after the bonus conditions were met; this was, in my opinion, represented by the message you got. If I am correct, this kind of bonus restriction only terminates upon the withdrawal request, not when the wagering gets fulfilled.

You said you kept playing for two more days and then you submitted the withdrawal request. Is it possible that you bet higher during those two days? Because if this is the case I just described, the bonus was still active, so was the max bet.

Well, I truly hope this is not what happens because, in my opinion, this is the stupidest rule ever—it literally makes no sense from the players perspective and is used to substitute for a poor casino system.

Still, casinos use this model very often...


7 måneder siden
gbdk

I have seen such cases unfold, a decent Google search with some depth will also tell you who is behind Antillephone and all that, but why would anyone contact them, they are not responsible.

If you want to know who is legally liable for Antillephone and had personal property impounded , where the dollars stops to roll:


https://www.linkedin.com/in/robert-vermeulen-b30a2/


If you want to call the gentleman, get a free trial or subscription:


https://www.zoominfo.com/p/Robert-Vermeulen/51863786


It depends a bit on where charges have been filed and who serves the verdicts, the government will either go for the managing directors of the licence provider or the board of directors of the casino company holding the licence.


These are real people who are afraid of consequences and only sign these mandates because they think it is just another fair weather gig. They are legally responsible.


But the BoD is just an ipso facto proxy nominee committee, if you want to find out who really owns a casino, check blog posts from their glorious times when they were happy to announce the opening of their new brands.


If the BoD is hit with legal action, you can bet on this:

They will call the real owners within 5 minutes of reading the paperwork.





7 måneder siden
gbdk

Well, just one thing: the Antitelephone is no more. The license has been terminated; hence, I do not very well understand your post, to be honest.

"As of November 1st 2024, the licensing authority Antillephone N.V. has ceased all licensing operations. This is as a result of the recent changes and restructuring within the Curaçao jurisdiction."


Also, please do not share such links hidden in the text. Use the text as a quote instead. Makes things easier to understand without offering a subscription. 🙂


Redigeret
Radka
7 måneder siden
grdkgb

Nej, jeg fortsatte med at spille normalt, ikke med en større indsats.

Automatisk oversættelse:
Locogreko14
7 måneder siden
gbdk

Good, thank you.

Well, that's a kind of relief, and it also means that the casino has something to explain. I was just thinking: does the casino account allow you to view your gaming history? That is definitely something we could use at some point...

Radka
7 måneder siden
grdkgb

Nej, svindlerne vil ikke lade mig, de lukkede også dette trin, men heldigvis har jeg skærmbilleder, fordi jeg ved, hvilke procedurer de følger, når de vil stjæle penge. file

Automatisk oversættelse:
7 måneder siden
grdkgb

Ligesom mange andre skærmbilleder, der afslører sandheden

Automatisk oversættelse:
Locogreko14
7 måneder siden
gbdk

Clever of you to take those screenshots!

I may be wrong here, but based on the Google Lens translation, the third column refers to bet, is that so?

I can see only 3,15€ when you mentioned that "there is not even one in a million because my bet was under 2€ and three" So, what maximum bet did the casino actually mention? I just want to be certain here.

Thank you.

Radka
7 måneder siden
grdkgb

I mellemtiden nævnes det ikke, om der er en specifik grænse for indsatser ud over €20, hvor du kan foretage et køb.

Automatisk oversættelse:
Locogreko14
7 måneder siden
gbdk

Maybe my previous question wasn't that clear. Let me try again. I was curious as to what maximum bet amount the casino mentioned. In addition to the bonus buy features, these options are generally not regarded as exempt from the limitation. The rules and casino logic behind those rules typically come later. 🙁

Therefore, I would prefer to know the exact wording that the casino used. Is it possible, please?

In my opinion, it is good to know all the details involved in what exactly the casino said you breached.

Redigeret
Radka
7 måneder siden
grdkgb

Der var intet maksimumbeløb eller ej i betingelserne, ud fra hvad jeg læste, selvom jeg i det mindste er sikker på, at jeg ikke oversteg 5 euro, hvilket de fleste casinoer har som en betingelse. Når man går over 5 euro-indsatsen, har de også en slags lås, der ikke tillader en at...

Automatisk oversættelse:
Locogreko14
7 måneder siden
gbdk

Ahá! I thought the casino stated that the problem lies in the max bet rule, so I was wondering about the precise amount. If this is not, however, the problem. I suppose we are back at the beginning. I'm sorry, I probably misunderstood the part about bets; my fault.

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