Udbetalinger på rtbet (side 20)

Ja tak, jeg har kommenteret på det og venter på bekræftelse.

I appreciate that as well as the mediators, I'm sure. The first phase of the complaint is focused on gathering precise information and clearing out details, though it may take some time; the mediator will get through that. Hang in there, please. Things will move forward.

Okay. Jeg håber det går hurtigt.

Ellers ville jeg ændre betalingsmetode til kreditkort, så jeg kan igangsætte en tilbageførsel.

Men jeg venter og ser, hvad du opnår.

Thanks for saying that, because I was preparing you that the complaint is not considered a quick solution, so asking for a chargeback before the process ends closes the door. I think it's better to say that right from the start.

Okay, jeg venter her og håber på, at alt bliver løst, og at jeg får mine penge tilbage.

Tak

Sure thing, I'll wait with you here on the forum.

Vil mine beskeder blive bekræftet i klagen, så 3-månedersperioden kan ændres?

Are you asking whether the forum post will reach the complaint mediator or become visible in the complaint thread? No, these will not, I'm afraid.

Nej, jeg mente, at jeg kommenterede på klagen og ikke har modtaget svar siden i går eller dagen før, og der står, at den skal bekræftes. Mine kommentarer skal bekræftes og godkendes.

Oh, I see. Thanks. No need to worry about those complaint posts. The mediator will attend to them when it's possible. The timer says he still has more than 4 days to do so. I know it's slow, but my colleagues are dealing with more than 1k currently running disputes. Please give them time.