Kan ikke være værre end dem...
Så jeg opdager dette casino på discord, jeg spørger her, om jeg kan spille, og Radka fortalte mig, at mit land ikke var det, men få spillere fra Frankrig og Belgien på discord, sagde til mig JA.
Så jeg kontaktede dem på chat og spurgte, og det var ok. Jeg beder endda om udsættelse af tilbagetrækningen.
I sidste uge havde jeg problemer med mine indbetalinger, og det blev markeret som "i gang", men ikke krediteret, så jeg prøvede andre indbetalinger og spillede.
Bortset fra at næste dag var alle beløb gæld fra min konto! Så jeg kontakter deres chat og sender screenshot af gælden.
Fyren fortalte mig, at de ville "efterforske". Disse beløb var gæld med et andet navn, hvilket er mærkeligt:
TELEPAY / LAGER / REGNING / BELØB / KREDIT / PLATA / FASTPAY / FINANSIERING / PAYPON / KONTO
og alle fra Kiev (Ukraine)
Så under chatten fortalte jeg ham, at jeg ikke kunne udføre KYC-processen, da mit land ikke var på listen. Han sagde, at det var normalt, fordi jeg ikke kunne spille her...
Jeg har sagt, at det ikke var det, de fortalte mig og sendte ham skærmen (han forventede ikke, at jeg skulle have en chatskærm).
Han ændrede sin version og fortalte mig så, at jeg kan spille, men jeg kan ikke hæve mere, men mindre end mit indskud... (Jeg tror ikke, at casino er en velgørende organisation for at give dem mine penge).
For mig er fidusen for stor til at være sand... Så mange røde flag...
Jeg fortalte ham, at dette er en fidus og at refundere mine penge.
Så fortalte han mig, at de vil foreslå mig en måde at spille på deres kasino (hvem vil efter det???).
En hel uge senere svarer de mig, at de behandlede penge blev krediteret og tabt... Hvorfor skulle jeg klage, hvis det var tilfældet? (10000% mere depositum ellers uden problemer)
Anyway... Dette firma og dets token er et fupnummer, jeg har ingen ord efter sådan en oplevelse...
Så mange røde flag, og selvfølgelig vises mit indskud ikke nu... (jeg har selvfølgelig skærm med alting)...
Den officielle på papir er hollandske og lettiske, så og europæisk klage er mulig.
Can't be worst than them...
So I discover this casino on discord, I ask here if I can play, and Radka told me that my country wasn't, but few players from France and Belgium on discord, told me YES.
So I contacted them on chat, and ask, and it was ok. I even ask for the delay of withdrawal.
Last week I had problems with my deposits, and it was mark as "in progress" but not credited, so I tried other deposit and played.
Except that next day all amounts was debt from my account ! So I contact their chat and send screenshot of the debts.
The guy told me they will "investigate". Those amount was debt with different name which is weird :
TELEPAY / STOCK / BILL / AMOUNT / CREDIT / PLATA / FASTPAY / FINANCING / PAYPON / ACCOUNT
and all from Kyiv (Ukraine)
So during the chat I told him I couldnt do the KYC process as my country wasn't on the list. He said that its normal cause I couldn't play here...
I've said that not what they told me and sent him the screen (he didn't expect me to have screen of chat).
He changed his version and told me then that I can play, bu cannot withdraw more but less than my deposit... (I don't think that casino is a charitable to give them my money).
For me the scam is too big to be true... So many red flag...
I told him that this is a scam and to refund my money.
Then he told me they will propose to me a way to play on their casino (who will after that ???).
A full week later they reply to me that the money in processed was credited, and lost... Why would I complaint if it was the case ? (10000% more deposit elsewere with no problem)
Anyway... This company and its Token is a scam, I have no word after such experience...
So many red flag, and of course my deposit does not show now... (I have screen of everything of course)...
The official on pappers are Dutch and Latvian, so and European complaint is possible.
Kære kunde!
Vi værdsætter din gennemtænkte kritik på vores platform.
Kunder fra din territoriale jurisdiktion har ikke tilladelse til at spille på vores side i henhold til servicevilkårene. KYC identitetsbekræftelse skal dog gennemføres for at være sikker på dit bopælssted, da vi ikke begrænser brugen af VPN-tjenester.
Som et resultat er KYC ikke påkrævet under registrering og deponering, da indbyggere er underlagt dets territoriale jurisdiktioners regler og er personligt ansvarlige for det.
Vær opmærksom på, at dine indbetalinger er blevet betalt til og brugt i spil på din konto, i henhold til oplysningerne i vores system, og at vi i henhold til servicevilkårene ikke udsteder refusion for penge, der blev brugt i spil.
Vi beklager, at du stødte på dette problem.
Med venlig hilsen
Fairspin Support Team
Dear Client!
We value your thoughtful criticism on our platform.
Customers from your territorial jurisdiction are not permitted to play on our site, per the terms of service. However, KYC identity verification must be completed in order to be certain of your place of residency as we do not restrict usage of VPN services.
As a result, KYC is not required during registration and deposit since inhabitants are subject to its territorial jurisdictions' regulations and are personally responsible for it.
Please be aware that your deposits were successfully paid to and used in games on your account, per the information in our system, and that, per the terms of service, we do not issue refunds for money that was used in games.
We apologize that you ran into this issue.
Regards,
Fairspin Support Team