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Casino Guru
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1 år sidenOriginalOversættelse
I made a deposit with my credit card and lost. The money went to a Beauty Salon in the Philippines. One week later my credit card was charged again the exact amount and to the same Beauty Salon. I contacted support and they requested my bank statement which I provided started an "investigation". No one contacted me after this so I had to call my bank because this is FRAUD.
  • Terrible Support
  • Not trustworthy
1 år sidenOriginalOversættelse
Terrible casino. You can't buy bonuses if part of your balance includes a bonus added. I have deposited many many times and was never up even once. They gave me 50 free spins at 10 cents each ($5) for depositing over $1000. You have to BEG support to even try to get a bonus balance, pathetic
  • customer support
  • Can't buy bonuses
  • low wins
LunuBet Casino
1 år siden
Dear petert,

We appreciate you bringing this issue to our attention and apologize for any inconvenience you may have experienced.

Regarding the purchase of the bonus, we would like to inform you that it is not possible to play with several bonuses at the same time at our casino: "Bonus cannot be combined with other bonuses (promotions) at the same time".
Furthermore, we pride ourselves on providing a fair and transparent gaming environment. If you are experiencing problems with your winnings, this may be due to the nature of gambling, where winnings and losses are unpredictable.

We appreciate your feedback and will take it into consideration to improve our services.

Best regards,
LunuBet Casino.
1 år sidenOriginalOversættelse
Terrible Casino, can't play most of the games in Canada, no Pragmatic slots. Customer support take forever to respond and they don't help. I received free spins on a pragmatic slot that isn't available in Canada and customer support wouldn't credit to a game I can actually play
  • Bad customer support
  • Most games unavailable
  • Nothing pays
HitNSpin Casino
1 år siden
Dear petert
The mentioned-above game provider should be available starting from the next week. What other game providers are you missing? Also, if you'd like to know more on how the RTP works, CasinoGuru has good a nice article.

Wishing you luck and big wins!
2 år sidenOriginalOversættelse
I clicked on a bonus offer for a 30% on a deposit. I deposited and didn't receive it. When I contacted support they told me to "be more careful" and still didn't credit me my bonus.
  • They don't care if you want to close your account
  • Old games
  • Terrible support
  • Slow response by support
  • Bad reward program
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