Hello! Thank you very much for your feedback. We truly appreciate it as it assists us in enhancing our casino.
We understand how you feel about the delay. Although payment, credits through Volt are typically instant. However, there may be cases where the payment provider takes a bit longer to process it before it reaches our system.
I'm sorry to hear about your negative experiences. Could you kindly provide your email address, so we can investigate further from our end?

Dear Fabi84,

Thank you for your honest opinion. We highly appreciate our client's feedbacks.

Would you be so kind to explain, what do you mean when you wrote: "Games all run more than strange!"?

Furthermore, please take into consideration that as a licensed casino, we offer only licensed gaming providers on our website.

We cannot somehow influence on winnings, RTP, etc.

However, we understand that losses can be frustrated, that's why we kindly invite you to contact us via live chat, and we will be happy to cheer you up.

Kind regards,

Need for Spin Casino.

Dear Fabi84,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are sorry to hear that you have not managed to close your account. Please note that if you send an email to the responsible department (Accounts@casinozer.com) you’ll have an answer within 24 hours regarding the closure of your account. You would need to send the email with the email address linked to your casinozer account. This could be the reason of the non-closure of your account.

Please note that we are always doing our utmost best to find you a Support Agent in your native language, however on very rare occasions it can happen that you will be assisted by an Agent who uses a Translator tool. Our sincere apologies for any inconvenience caused.

We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week!

Thank you for your review and have a great day.

Kind regards,

The Casinozer team

Greetings. We have read your feedback on the LCB forum, please provide a moderator all necessary information about your wallet, we are interested in solving your problem with the payment of funds, but by providing all the documents of the transaction from our side we doubt your honesty. Please contact us by this e-mail and attach the proofs that your wallet you specified on the website funds really didn't reach (deposit history).

Dear Fabi84,

Thank you for taking the time to provide us with your feedback.

We are sorry to hear about your negative experience with us. In the meantime, we would gladly look into the reason of your frustration further, as we are always open to help. In order to do so, please, reach us via the following channels: live chat or email us at support@goodmancasino.com

Best regards,
GoodMan Casino team