Casinozer – anmeldelse

Name: Casinozer – anmeldelse
Item: Casinozer
Rating: 8.8

8.8/10Sikkerhedsindeks Højt fra Casino Guru

Accepterer spillere fra Danmark

Bonus uden indbetaling:

Ikke tilgængelig

Indbetalingsbonus:

Ikke tilgængelig

*Reklamelink Til casino

CasinozerSikkerhedsindeks Højt Besøg *Reklamelink Se anbefalede casinoer

Vis virksomhedsoplysninger

Betalingsmetoder

Vis alle (28)

Udbetalingsgrænser

pr. måned

20.000 €

pr. dag

3.000 €

Ejer Altacore N.V.

Udbyder Altacore N.V.

Etableret 2021

Estimeret årlig omsætning

> 20.000.000 kr.

Licensudstedende myndigheder

Curaçao (Curaçao Gaming Control Board)
Comorerne (Anjouan Gaming)

OversigtBonusser0Brugeranmeldelser28SikkerhedsindeksDebat33Betalingsmetoder28

Casinozer – Anmeldelse

Efter en tilbundsgående evaluering af Casinozer har vi givet det et højt sikkerhedsindeks. Det er ganske enkelt et fremragende casino at spille på. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. Casinozer er relateret til nedenstående online casinoer, og det påvirker ratingen. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er Casinozer et stort online casino med både høj omsætning og masser af spillere. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

Vi har registreret én relevant klage over casinoet. Klagen har udløst 325 sorte point til casinoet. Du kan læse mere om klagen og de sorte point under "Hvad er sikkerhedsindeks?".

Der er også flere urimelige bonusbetingelser, der kan give dig problemer, hvis du vælger at gøre brug af casinoets bonustilbud og kampagner. Vi anbefaler derfor, at du vælger et andet casino, hvor reglerne er mere fair, eller i det mindste sætter dig grundigt ind i casinoets vilkår og betingelser, inden du begynder at spille.

Ud fra oplysningerne i vores anmeldelse kan vi med god samvittighed konkludere, at Casinozer er et rigtig godt online casino. Du kan forvente god behandling og en fornøjelig oplevelse, hvis du vælger at spiller på det.

Læs mere Læs mindre

Bonusser

Bonus uden indbetaling:

Ikke tilgængelig

Indbetalingsbonus:

Ikke tilgængelig

Betalingsmetoder

Vis alle (28)

Udbetalingsgrænser

pr. måned

20.000 €

pr. dag

3.000 €

Spil

Vis alle

Spillemaskiner

Roulette

Video poker

Blackjack

Betting

Bingo

Baccarat

Jackpotspil

Live spil

Ingen poker

Craps og terninger

Keno

Skrabespil

Spil på eSport

Crash-spil

Sprog

Website på Engelsk

Alle sprog (7)

Kundeservice på Engelsk

Alle sprog (7)

Live chat på Engelsk

Alle sprog (7)

Spilleverandører

Vis alle (79)

Screenshots af casinoet

Positive

Godt udvalg af spiludbydere
Ind- og udbetalinger via kryptovalutaer
Enkel og ren webstedsdesign
Omfattende udvalg af spil med live dealer

Negative

Support via live chat er ikke åben 24/7

Forfatter: Jannete Hills Senest opdateret: 20.12.2025 Er der noget, der er forkert eller mangler? Giv os besked

Bonusser på Casinozer

Se alle bonusser fra Casinozer, inklusive deres bonusser uden indbetaling og deres velkomstbonusser ved første indbetaling.

Casino Guru

Vi giver spillere indsigt i gambling.

Brugeranmeldelser af Casinozer

Her kan du dele dine oplevelser med Casinozer. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

Brugerfeedback:

Blandet

Ratet af 28 brugere

Meget positivPositivNeutralNegativMeget negativ

Har du prøvet casinoet?

Skriv en anmeldelse

Casino Guru

Vi giver spillere indsigt i gambling.

hugbearli

Platin

Schweiz

• 8 måneder siden

Endnu engang et af de casinoer, hvor jeg absolut ikke kan forstå de tidligere anmeldelser og er enig i CasinoGurus høje vurdering, hvilket jeg ikke altid gør ;-)

Ligesom alle Altacore-casinoer er der desværre denne ikke særlig tydeligt kommunikerede 10x bonusgevinstgrænse. Derfor bruger jeg ikke de almindelige bonusser der. MEN, sammen med sit søstercasino Betify, er Casinozer den eneste Altacore, der tilbyder omsætningsfri ikke-klæbende bonusser via Telegram HVER fredag. Hver euro giver dig et spin med 0,20 cent. Som nævnt skal gevinster og indbetaling kun omsættes én gang. Da du spiller med rigtige penge, er alle spilleautomater og live casino tilgængelige, OG endda en VPN er tilladt! Jeg har foretaget omkring 15 indbetalinger med relativt små gevinster. Udbetalinger sker inden for 24 timer, eller normalt om mandagen, hvis det anmodes om i weekenden.

Automatisk KYC via udbyder uden ventetid -> Fantastisk!
I går var mit højdepunkt. Jeg indbetalte €50, og med en indsats på 20 cent vandt jeg 15.000x. Spilleautomaten crashede derefter med "maksimal gevinst" og €3.000. Jeg var allerede forberedt på endeløs ekstra verifikation, og på spil som Dama/Hollycorn, hvor man vil have en selfie med albuen og et A4-ark papir, plus endeløs bevis for betaling. Men nej, uden yderligere omsvøb, mine fredagsgevinster var på min bankkonto lørdag aften - det bliver næsten ikke bedre end det, efter min mening! :)

sarino

Bronze

Italien

• 10 måneder siden

De tog 370,90 fra min saldo, mens jeg spillede på casino oracle 360 udbyderen VIVO med casinozer, der automatisk lavede væddemål på 100 euro, og jeg kontaktede kundesupport, de bekræftede fejlen med to forskellige operatører, men pengene indtil i dag er ikke blevet set. Hold dig væk, de er skurke.

ana_margaridarc

Bronze

Portugal

• 1 år siden

Jeg spillede i går for første gang på dette casino, hvor jeg lavede en indbetaling, lavede nogle udgifter og formåede at vinde en præmie, men jeg bad om at få den hævet, hvilket stadig afventer!!!!!! Jeg prøver at kontakte kundesupport, og jeg kan ikke engang klikke på den mulighed. Nu forsøgte jeg at komme ind på casinoet via hjemmesiden, det advarer mig altid om at siden er farlig, ud fra min erfaring er vi altid i tvivl om vi virkelig kommer til at få vores penge. Men det gik godt.

Hurtigt e-mail svar.
Quick email response.
Resposta por email rápida.

MEGET langsomme løft.
VERY slow lifting.
Levantamento MUITO lento.
Kundesupport virker ikke.
Customer support doesn't work.
Apoio ao cliente não funciona.

stoyanstoyanov990

Sølv

Tyskland

• 1 år siden

I give a very negative review on Casinozer.
Stay away from Casinozer. If you win you they will not pay you. They didn't pay my winnings of 500 euros without explaining the reason to me or the casino guru. I played cleanly without ever getting a bonus
I made 3 deposits which were happily accepted. But when I requested a withdrawal they did not pay me.

ikke betale gevinster
not paying winings

Rafaeliton

Platin

Brasilien

• 2 år siden

Først og fremmest er jeg glad for at vide, at folk hos Casinozer tager et kig rundt her og reagerer på folk. Nå, når det er sagt, vil jeg gerne lykønske dig med indstillingen til at reducere minimumsudbetalingsbeløbet gennem pix, den metode, der har vundet mest plads blandt os brasilianere. Dette gør mig glad og får mig til at skrive denne anmeldelse, da sidste gang jeg brugte kasinoet, var minimumsudbetalingen 100BRL, og nu er den faldet til 50BRL.

Loki2023

Bronze

Portugal

• 2 år siden

Efter at have foretaget kontobekræftelsen, og efter at have fået at vide, at udbetalingerne blev foretaget i løbet af 24 til 48 timer, efter nogle små sejre, et par snesevis af euro, indsendte jeg udbetalingen, og den blev aldrig behandlet, selv efter 48 timer, og med min verificerede konto. At tale med support genererer kun automatiske svar, og min anmodning om tilbagetrækning var altid med mulighed for annullering og blev aldrig behandlet. Det var frustrerende at vente dage og ikke kunne hæve beløbet. Nogle gange annullerede jeg det, jeg spillede og nysgerrig, hver gang jeg gjorde det var det en rasering i form af spins, hvilken leverandør det var, som hurtigt forsvandt. Jeg tror, der er bedre muligheder på markedet end denne, og jeg synes, spillere bør styre uden om denne mulighed.

Forsinkede/ikke-eksisterende hævninger
Delayed/non-existent withdrawals
Saques demorados/inexistentes
Svag kundesupport
Weak customer support
Suporte ao cliente fraco
Spilsessioner uden gevinster af nogen art efter gevinster, uanset udbyder.
Game sessions without winnings of any kind after winnings, regardless of provider.
Sessões de jogo sem ganhos de qualquer espécie após ganhos, idependente do fornecedor.

Casinozer

Dear Loki2023,

First of all, we’d like to thank you for your review. It is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go to step into the future.

Regarding your withdrawal request, on average it takes in between 1-2 working days for the responsible department to handle the withdrawal request, please be informed that the weekend days do not count towards this. After the withdrawal has been approved it depends on the payment method when the money will arrive. For some methods, this can take up to 5 working days.

After checking your account, we have noticed that your withdrawal requests have been cancelled by yourself.

Note that our customer support is available on the livechat from 10am till midnight everyday, and will always do its best to help you as much as it can. If you don’t have access to our livechat during the opening hours, you can still send us an email to [email protected]. Your email will always get an answer within 24 hours.

Moreover, we are sorry to hear you have been unlucky at our casino. Please note that all our games come from reliable providers and are run on their servers. Therefor, the result cannot be affected by a third party. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Gaming is supposed to be a fun activity and you should never play above your means and only for fun. While it is possible to win you should never play any funds you are not comfortable with losing.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.
Kind regards,
Casinozer Team

Anonymized458

Platin

Tyskland

• 2 år siden

Et casino, der tager tid at lære rigtigt at kende. Jeg havde problemer i starten, men efter at have løst dem, er det et sjovt casino at spille på. KYC var lidt lang, men når du først har gjort det, er udbetalingerne ikke et problem

meget flot slot udvalg
very nice slot selection
sehr schöne Slotauswahl
Betalingen er relativt hurtig og pålidelig
Payment is relatively quick and reliable
Auszahlung läuft relativ zügig und Zuverlässig
Hjemmesiden og slots indlæses meget hurtigt
The website and slots load very quickly
Die Website und Slots laden sehr schnell

KYC er lidt lang
KYC is a bit lengthy
KYC ist etwas langatmig

Fapoker

Sølv

Portugal

• 2 år siden

Besvær med selvudelukkelse, reagerer ikke og accepterer ikke anmodningen om selvudelukkelse med ret, de bliver ved med at prøve at rulle op, det har været 3 dages forsøg og intet indtil videre, i mellemtiden har jeg allerede lagt flere penge og tabt som normalt på denne side.

Vanskeligheder ved selvudelukkelse
Self exclusion difficulty
Dificuldade auto exclusão
Det kræver tilbagetrækning, det kommer aldrig
It takes withdrawal, it never comes
Demora saque, nunca vem
lang støtte
long support
Suporte demorado
tilbagetrækning altid afventende
withdrawal always pending
Retirada sempre pendente

Casinozer

Dear Fapoker,

We take the chance to thank you for your feedback, which is crucial to improve our product and services as we go to step into the future.

Each closure on our site must be requested at the following address: [email protected]. Once your closure request has been sent, it will be automatically processed within a maximum of 24 hours.

The protection of all our players is important to us, when it comes to closing an account, or protecting a player.

In order to close your account, we invite you to send us your request to: [email protected], specifying in the body of the email, the reason for the closure. We will then proceed to close the account.

Withdrawal requests are processed within a maximum of 48 hours. Once your withdrawal has been validated, an email informing you of this is sent. Depending on the method used, it may take some time to see the funds in your account.

Our support team is available by email or live chat, every day of the week from 10am to midnight. You can go to the main page of the site to open a live chat, or email us at [email protected] if you are having problems with your account.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,
The Casinozer Team

Valter_Mendonca

Platin

Portugal

• 3 år siden

Jeg kunne ikke lide dette kasino
Jeg spillede ikke engang første gang jeg indbetalte, beløbet blev ikke krediteret
Men efter cirka 48 timer blev kontoen refunderet. Men da det gik galt, spillede jeg det ikke mere.

Casinozer

Dear Valter,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future.

We are sorry to hear you are disappointed, however, please note that we do not usually experience missing deposits. In case this is encountered, in order to escalate the matter to our responsible department we ask the player to provide all the documents needed such as proof of payment or bank statement. Therefore, we urge you to contact us by email at [email protected] or by live chat and our team will be more than happy to help you.

We apologize for the inconvenience and we wish you a good day!

Kind regards,
The Casinozer Team

Anonymized284

Sølv

Tyskland

• 3 år siden

På trods af begrænsningen "lås" for Tyskland 🇩🇪 kunne jeg registrere mig der og også bestå KYC og indbetale! Da jeg så i vilkårene og betingelserne, at Tyskland er blokeret, var det klart for mig, at dette casino er svindel og kun trækker kunder tilbage !!

Det fungerer som alle casinoer med en Curaçao-licens, bare ingenting og ikke et godt RTP-afkast. Bonusserne betaler kun 5x 10x 15x.

Jeg anbefaler virkelig alle at holde sig væk fra Curaçao licenserede kasinoer. Sol Bitstarz Fairspin Superseven osv. kører alle på samme måde. Jeg er også overrasket over, at Bonanza fra Big Time Gaming ikke kan spilles for 80 cent. Curacao kasinoer kører meget anderledes, og slots er meget dårligere end Malta licenserede kasinoer.

Vær forsigtig med Curacao kasinoer!!

Casinozer

Dear Slizzy,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We kindly inform you that as stated in our terms and conditions 2.6, it is the sole player's responsibility to make sure t he/she is not in breach of any legislation or gambling regulation in force in his jurisdiction;
We are sorry to hear you have been unlucky at our casino. Please note that all our games come from reliable providers and are run on their servers. Therefore, the result cannot be affected by a third party. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We are a serious casino that takes care of their customers, if you need any more clarifications you can check our website where all information regarding the licence and our casino is reported.

We hope we have informed you sufficiently and we wish you a good day!

Kind regards,
The Casinozer Team

Debonaire93

Bronze

Tyskland

• 3 år siden

Indsatte der og mit indskud blev indtastet som bonuspenge, selvom jeg ikke ønskede en bonus. Jeg kontaktede derefter kundeservice for at få det annulleret. Jeg blev derefter informeret groft om, at jeg var nødt til at spille denne bonus venligt, eller at hele min saldo simpelthen ville blive annulleret. I princippet brændte jeg pengene af, selvom det ville have givet endnu mere mening, da lidt varme ville gøre godt med de nuværende varmeudgifter.

Kundeservice er ekstremt uhøflig og slet ikke villig til at hjælpe.
Customer service is extremely rude and not at all willing to help.
Kundendienst ist äußerst unfreundlich und überhaupt nicht gewillt zu helfen.
Svigagtig adfærd fra kasinooperatørernes side. Der er ingen anden måde at beskrive processen på.
Fraudulent behavior on the part of casino operators. There is no other way to describe the process.
Betrügerisches Verhalten seitens der Casinobetreiber. Anders kann man das Vorgehen nicht betiteln.

Casinozer

Dear Debonaire,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future.

We are sorry to hear you are disappointed, however, we have checked your account further and as you have registered with an affiliate you have a particular bonus with wager that after activation done by you, it can’t be cancelled unless it expires. As explained from the support team, if we had canceled the bonus, your bonus balance will be removed, not your real balance unless you played it already. Therefore, we urge you to contact us if you wish to have more information regarding the matter.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,

The Casinozer Team

Snooker

Bronze

Tyskland

• 3 år siden

I like the game selection so there's something for everyone. Easy deposit methods and cryptocurrency have obviously made it even easier. And you can always be sure you will get paid when you make a withdrawal and it usually does not take long time to get the money from the casino site on your bank account.

armagedwnn

Sølv

Grækenland

• 3 år siden

The worst casino I ever seen. Deposited over 1000 euros and after all I withdraw 350 euros. 50 days after they say that transfer me the money and my bank can’t find anything. STAY AWAY from this casino.

De udbetaler ikke.
They don’t payout.

Casinozer

Dear Armagedwnn,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We are sorry to hear that you experienced troubles on our website, however, as already explained we have initiated a funds call and you will need to check with your bank. Also, we kindly ask you to wait as Casinoguru is still reviewing the case.

We apologise for the inconvenience caused and kindly ask you to contact us and we will be happy to help you via live chat which is open from 10:00 to 00:00.

Kind regards,
The Casinozer Team

Heiko004

Guld

Tyskland

• 3 år siden

Jeg ville udbetale €350 med €20, men udbetalingen blev ikke bekræftet, så jeg spillede annulleret, så ville jeg udbetale €250 igen ikke bekræftet igen annulleret nu er jeg stadig ikke bekræftet, da €150 blev udbetalt. Ønskede at lukke min konto indtil udbetalingen er bekræftet i live chat skrevet 5 minutter frem og tilbage så skulle jeg sende en mail hvorfor ikke skrive det med det samme og prøve at lokke mig videre i 5 minutter. Så e-mail skrevet efter en dag svaret hvis jeg vil lukke min konto skal jeg bekræfte dette wtf jeg allerede skrev i den første e-mail Luk konto hvorfor skulle jeg bekræfte dette igen. For mig er det absolut tvivlsomt fra en udbetaling på €350 til €150, fordi udbetalingen ikke er bekræftet her!

Godt spiludvalg
Good game selection
Gute Spieauswahl

Ingen spil fra pragmatisk og afslappende spil
No games from pragmatic and relax gaming
Keine spiele von pragmatic und relax gaming
Tvivlsom udbetalingsmetode
Dubious payout method
Unseriöse Auszahlunsmethode
Ansvarligt spil ingen værktøjer
Responsible gaming no tools
Verantwortungsvolles spielen keine tools

Sistina

Uregistreret bruger

Tyskland

• 3 år siden

Allerede i begyndelsen vandt jeg noget. Fra da af gik det kun ned ad bakke. Jeg indsatte så meget her, at jeg ikke vandt en skilling. RTP er ekstremt dårligt. Jeg formoder, at der foregår manipulation der. Ærgerligt, jeg indsatte for meget der. Aldrig igen

cool design
cool design
Cooles Design
Mange spil
Many games
Viele Spiele

RTP ekstremt dårlig
RTP extremely bad
RTP extrem schlecht
Meget lidt eller ingen udbetaling
Very little to no payout
Sehr geringe bis keine Gewinnausschüttung

Casinozer

Dear Sistina,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future.

We are sorry to hear that you experienced an issue with our casino, however, please note that all our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,
The Casinozer Team

Jocama74

Sølv

Portugal

• 3 år siden

Not worth the tip of a horn
Hundreds of Euros spent not even a prize in conditions the most he gave was a few euros and shit this casino

Casinozer

Dear Jocama74,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We are sorry to hear you have been unlucky at our casino. Please note that all our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week!

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team

Foni8900

Sølv

Tyskland

• 3 år siden

Beklager skal kun give 1 stjerne.
Indbetalte over €200 og spillede forskellige spil. Gratis spins ingen indikation af, at bonus er udløst, ingen indikation. Jeg ved ikke, om du kan vinde noget på dette casino, men det tror jeg ikke.

Mange spil
Many games
Viele Spiele
sportsvæddemål
sports betting
Sportwetten

Næppe nogen fortjeneste muligt
Hardly any profit possible
Kaum Gewinn möglich
Support 0-8-15
Support 0-8-15
Support 0-8-15
Ekstremt lange svar
Extremely long answers
Extrem lange antworteten
Spiludsættelse tager for lang tid
Game suspension is taking too long
Spielsperrung dauert zu lang

Casinozer

Dear Foni8900,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

If you have won the bet fairly than we will pay out the winnings. We have absolutely no interest in ‘stealing’ money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We always do our best to provide you with a response within 24 hours by email. A great support team is also available on our live chat every day from 10am to midnight.

We hope to have informed you sufficiently and we wish you a great day!

Kind regards,

The Casinozer Team

pier19753110

Bronze

Italien

• 3 år siden

Bad Casino, tilbagetrækningsgrænse 500 euro per dag !!!! Spøger vi? Absolut uberegnelig slot udbetaling, uendelige spins uden at betale en jeg mener en kombination !!! Ikke i besiddelse af ADM-licensen .... begrænset sportsvæddemål og manglende evne til at udvikle systemer. Absolut dårlig oplevelse

Casinozer

Dear pier19753110,

First of all, we'd like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We are sorry to hear you had a bad experience on the website. On the creation of your account your limits will be: 1 500€ per day / 2 500€ per week and 10 000€ per month.

You can withdraw up to 50 000€ per month & 3 000€ per day, by upgrading your levels when you play on your account! More information can be found on our VIP page from the following link: https://casinozer.com/en/vip.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Please also note that Casinozer.com is operated with a Curaçao license you can find more information if needed on the bottom of the Website.

Kind regards,

The Casinozer Team

Thebaum

Platin

Frankrig

• 3 år siden

Still don't understand the hate so far, I can imagine it's true some had bad experience but for now I still feel like Casinozer is one of the best casino out there.

Their website really stand out and it's so good to have something different for once. I haven't yet used their coin system for the VIP but seems like a good idea, let's see on the long run.

About the complains on the support, I guess I was lucky to get a native, but I can imagine for some languages it's possible to have issues.

Just a bit disappointed by the lack of bonuses right now, even if it's better than scammy massive ones.

Forbandet godt design
Damn good design
Masser af minispil
Loads of mini-games
Væddemålsmuligheder
Betting possibilities

Generte bonusser lige nu
Shy bonuses right now

Casinozer

Dear TheBaum,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are very pleased to hear that you had a good experience on our website. When it comes to our offers, our marketing team is always working on providing the best offers possible.

We would like to inform you that we have a Telegram channel with regular offers that you can join via the following link: https://t.me/casinozer.

In addition, all our players are now rewarded weekly with Freespins and Cashback, more information about this can be found here: https://casinozer.com/en/vip.

We are also offering 2000,- euro every weekend to our players on our amazing Aviator game. We hope you will be one of the lucky winners!

Thank you for your review and have a great day.

Kind regards,

The Casinozer team

Jamethai888

Platin

Finland

• 3 år siden

Casino looks ok but after that all is ruined on this casino. Support dont understand english, they use translate and look like support talk france origin. Absolutelly impossible get any help.
One of rare casino who dont offer any responsibility player options. I ask by email if they can add manually, but no. They say i can ask it from my bank. Lol. Most helpless support i ever see.
Deposit few times, lost quickly all, dont know if they pay winning at all.

Ser gennemsnitligt casino ud
Looks avarage casino

Hjælpeløs støtte
Helpless support
Mulighed for ingen indskudsgrænse
No deposit limit option
Ingen engelsk support
No english support

Casinozer

Dear Jamethai888

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

Please note that Casinozer will always do it's best to find you an agent in your native language. It may happen that there is no native speaker available. In this case, an agent will offer to help you with a translator.

We always provide our best in terms of Responsible gaming. If you want your account to be closed, you only need to send us an email at [email protected]. The relevant department will get back to you as soon as possible, with a maximum delay of 24 hours.

I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team

Fabi84

Sølv

Tyskland

• 3 år siden

Det bliver ikke værre!!

Support vil eller kan ikke forstå noget af det, du ønsker!
De lukker heller ikke Acc, jeg har ventet i flere dage nu

Der er ikke andet end rent garnix at sige om dette casino!
Nothing but purely garnix there is good to say about this casino!
Nix aber auch rein garnix gibt es gutes über dieses Casino zu sagen!

Alt og jeg er seriøs! ALDRIG spillet i så dårligt et kasino! HÆNDERNE VÆK!
Everything and I'm serious! NEVER played in such a bad casino! HANDS OFF!
Alles und das meine ich ernst!NIE in solch einen schlechten Casino gespielt!FINGER WEG!

Casinozer

Dear Fabi84,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are sorry to hear that you have not managed to close your account. Please note that if you send an email to the responsible department ([email protected]) you’ll have an answer within 24 hours regarding the closure of your account. You would need to send the email with the email address linked to your casinozer account. This could be the reason of the non-closure of your account.

Please note that we are always doing our utmost best to find you a Support Agent in your native language, however on very rare occasions it can happen that you will be assisted by an Agent who uses a Translator tool. Our sincere apologies for any inconvenience caused.

We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week!

Thank you for your review and have a great day.

Kind regards,

The Casinozer team

BurnBurn23

Bronze

Østrig

• 3 år siden

Jeg får en e-mail med en 20 euro no deposit bonus, så registrerer jeg mig og i chatten står der, at denne bonus ikke længere er tilgængelig

Annoncer med "no deposit bonus" via mail, der ikke engang eksisterer
Advertises with "no deposit bonus" via mail that doesn't even exist
Wirbt mit "no deposit Bonus" via Mail der gar nicht existiert

Casinozer

Dear BurnBurn23,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to collect feedback from our players, as we look to develop and improve our products and services in the future.

At Casinozer, we have offers that allow you to receive freespins once your account is fully verified. This may be the issue with your account, so please check if your verification has been completed.

Our other welcome offers are linked to a minor deposit. If you have received an email offering you 20,- euro, we advise you to read the full terms and conditions and if you have any doubts please contacts us by live chat which is open everyday of the week from 10:00 - 00:00.

Thank you for your review and have a nice day.

Kind regards,

The Casinozer team

Jonni

Uregistreret bruger

Schweiz

• 3 år siden

Ikke et godt rod. Udbetalinger på 0,5 pct. Spis penge intet andet. Lave bonusser. Anmeldelser. Negativ

Casinozer

Dear Jonni,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

Please note that these fees are taken by the payment providers and not by us. If you contact our live chat which is available every day of the week from 10:00 - 00:00 they will be able to refund your deposit fees for you.

When it comes to our offers, our marketing team is always working on providing the best offers possible. All our great players can join our Telegram channel where offers are published everydays. We also do giveaways, races, exclusives offers and more!

I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team

Luisaa

Sølv

Tyskland

• 3 år siden

The Casino at the first time looks pretty good, but after playing a bit you can see its bad sides. Glitchy design, no 24/7 customer support, slow cashout.
But it has different providers and games.

Forskellige udbydere
Variety of providers

Ingen 24/7 support
No 24/7 support
Langsom udbetaling
Slow cashout

Casinozer

Dear Luisaa,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are sorry to hear that the website design did not meet your expectations. This is the first version of our website and will be modified over the next month based on the feedback we have received.

In terms of withdrawal, we inform you that all requests made by our players are processed very quickly, within 48 hours maximum. Once validated, if you have used fast methods, you will receive it on your accounts within a few hours.

Regarding our customer support, we are available 7 days a week from 10:00 – 00:00. If you need to reach our support department outside of these hours, you can send an email to [email protected] and you will always get a response within 24 hours.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team

gamblejoe52

Sølv

Tyskland

• 3 år siden

Hold dig væk fra dette kasino. High Roller Bonus brugt. Indsatsvisningen opdateres ikke. Support påpegede dette flere gange, men intet blev rettet.
Ryd logaritmen for at se slots.

Slots fungerer perfekt
Slots work perfectly
Slots funktionieren einwandfrei

Chat er kun tilgængelig på visse sprog
Chat only available in certain languages
Chat nur in bestimmten Sprachen vorhanden
Ingen handling fra kasinoet i tilfælde af alvorlige problemer
No action from the casino in case of serious problems
Keine Handlung seitens des Casinos bei schwerwiegenden Problemen

Casinozer

Dear gamblejoe52,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

Please note that this offer was added to your account through the affiliate link you used when you registered. You have therefore received a wagering bonus.

When you accept such a casino bonus, it is clearly stated that it is a permanent bonus, meaning that once you start playing with it, you cannot cancel it. Once the wager is activated, you can track your progress through the following link: https://casinozer.com/en/page/bonus-terms.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team

dumycs

Bronze

Rumænien

• 3 år siden

the website is FAKE/SCAM. they don't give your money back if you want to withdraw. I've BEEN WAITING 2 WEEKS TO GET MY MONEY BACK; THYE JUST BOUNCE THEM BACK INTO MY CASINO ACCOUNT OR THEY KEEP APPOLOGISING SAYIN THAT THE TRANSFER WILL PE PROCESSED IN THE NEXT 2 DAYS.

Casinozer

Dear dumycs,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are sorry to hear that you had a bad experience with our website, however I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

We don't see any reason why this would have been miscommunicated to you on numerous occasions. Could you send an email to [email protected] with the subject 'Casino Guru review follow up'? This way the email will be directed to us and I will see what the issue exactly is.

Thank you for your review and have a nice day!

Kind regards,

The Casinozer team

Spandauer44

Guld

Tyskland

• 3 år siden

meget dårligt for et kasino, hvis der ikke er nogen chat!
PLAYTECH SPIL TILBYDES; MEN DU KAN IKKE SPILLE DETTE: SÅ FORKERT ANNONCE! Jeg indbetalte kun fordi Playtech blev tilbudt, og selvfølgelig tabte jeg bonussen, desværre ingen Playtech, det er tvivlsomt

Bonus kommer med det samme
Bonus comes immediately
Bonus kommt sofort

Tvivlsom annoncering med Playtech software
Dubious advertising with Playtech software
unseriöse Werbung mit Playtechsoftware

Casinozer

Dear Spandauer44,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We would like to inform you that our site has been offering a live chat since its opening. Our live chat is available every day of the week, from 10:00 – 00:00. I invite you to access it from the main page at the bottom right. You can also send us an email at [email protected] and one of our agents will respond within 24 hours.

Also, after reading your comment, we checked if we could find any problem with the provider "PlayTech". No problem was found by our concerned department. We suggest you contact us directly via Live chat or email, and one of our great agents will help you access this remarkable provider!

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team

Hvordan har Casinozer opnået sit sikkerhedsindeks?

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for Casinozer. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Sikkerhedsindeks:Højt8.8/10

Særdeles stort casino, baseret på vores research og estimater

Vi betragter casinoets vilkår og betingelser som en smule unfair

Ikke fundet på relevante blacklister over casinoer

Ingen eller særdeles lav værdi af tilbageholdte gevinster i klagesager set i forhold til casinoets størrelse

Vi har også taget hensyn til en række andre faktorer, der har en neutral indflydelse på casinoets sikkerhedsindeks

Casinoets sikkerhedsindeks er beregnet ud fra vores research og data indsamlet af vores anmelderteam. Læs mere om, hvordan vi udarbejder vores casinoanmeldelser

Har casinoet opført sig unfair over for dig?

Indsend en klage

Unfair vilkår og betingelser

Brug af Martingale-væddemålsstrategien kan resultere i konfiskerede gevinster
T&C kopieret fra casinoets website (på Engelsk):
Læs mindre
Læs mere
Spil med lav risiko kan føre til, at gevinster bliver konfiskeret
T&C kopieret fra casinoets website (på Engelsk):
T&C kopieret fra casinoets website (på Engelsk):
Læs mindre
Læs mere
Opdagelse af nogle væddemålsteknikker, mens du spiller bonusser, kan resultere i konfiskerede gevinster
T&C kopieret fra casinoets website (på Engelsk):
T&C kopieret fra casinoets website (på Engelsk):
Læs mindre
Læs mere

Klager over Casinozer og relaterede casinoer

(20)

20Alle0Åbnede1Uløste9Løste10Afviste

Klager direkte over Casinozer

Vores afgørelse Spilleren holdt op med at svare

Spillerens konto forbliver aktiv på trods af anmodning om selvudelukkelse.

Spilleren fra Portugal indgav en klage over casinoets manglende lukning af hans konto på trods af flere anmodninger om selvudelukkelse på grund af ludomani. Han søgte fuld refusion af alle indbetalinger foretaget efter hans anmodninger med henvisning til en overtrædelse af politikkerne for ansvarligt spil. Klageteamet forsøgte at indsamle flere oplysninger, men afviste i sidste ende klagen på grund af spillerens manglende svar på henvendelser.

Læs mereLæs mindre

Lukket Indsendt: 17.09.2025

Omstridt beløb: 2.370 €

Vores afgørelse Uberettiget klage

Spiller hævder fejlfunktion forårsaget tabte gevinster.

Spilleren fra Italien oplevede en funktionsfejl med Casinozers Portomaso 2 Live Roulette, hvor væddemål ikke blev accepteret, og balanceproblemer opstod fra 13:45 til 15:00. På trods af at tabende væddemål blev registreret, blev vindende væddemål ikke accepteret, hvilket medførte et tab på cirka 1.540 euro. Kasinoet hævdede, at der ikke var nogen fejl. Vi gennemgik spiludbyderens rapport og bekræftede, at alle gevinster var korrekt udbetalt, og ikke-accepterede væddemål blev returneret til spillerens saldo. Derfor blev klagen afvist, da alle væddemål blev løst korrekt.

Læs mereLæs mindre

Lukket Indsendt: 11.07.2024

Omstridt beløb: 1.540 €

Vores afgørelse Uberettiget klage

Spillerens konto blev lukket.

Spilleren fra Albanien vandt gennem gratis spins, men da han forsøgte at bekræfte sin konto for udbetaling, blev kontoen brat lukket. Han kontaktede support, som fortalte ham, at gevinsten blev konfiskeret, fordi han ikke havde foretaget en indbetaling. Vi gennemgik kommunikationen og fandt ud af, at spillerens bekræftelsesproces ikke var blevet gennemført. Derfor blev kasinoets beslutning om at lukke kontoen og konfiskere gevinsten anset for at være legitim, og klagen blev afvist.

Læs mereLæs mindre

Lukket Indsendt: 06.05.2024

Omstridt beløb: 10 €

Vores afgørelse Sag lukket

Spillerens tilbagetrækning afventer uden support.

En spiller fra Portugal havde haft problemer med at kontakte kundeservice på et online casino og havde haft en afventende udbetaling, mens deres konto blev verificeret. Efter at klageteamet var blevet involveret, havde spilleren informeret om, at alle problemer var løst. Derfor havde vi markeret klagen som 'løst' i vores system.

Læs mereLæs mindre

Løst Indsendt: 09.04.2024

Omstridt beløb: 400 €

Vores afgørelse Ingen reaktion

Spillerens gevinster blev konfiskeret.

Spilleren fra Tyskland havde vundet 893 euro på blackjack hos Casinozer. Efter at spilleren havde anmodet om en hævning på 500 euro, havde kasinoet lukket kontoen og refunderet de første indskud (i alt 588 euro), men det udbetalte ikke gevinsten, hvilket efterlod et underskud på 505 euro. Spillerens konto var blevet bekræftet, og de havde ikke brugt nogen bonusser. På trods af forsøg på at kommunikere med kasinoet havde kasinoet ikke givet en grund til at spærre kontoen og konfiskere gevinsterne. Vi havde bedt kasinoet om at svare på klagen, men vi modtog ikke noget svar på trods af flere henvendelser. Derfor havde vi markeret klagen som 'uløst', hvilket kunne have påvirket kasinoets vurdering negativt. Vi havde også rådet spilleren til at kontakte Curaçao Antillephone NV for at indgive en klage.

Læs mereLæs mindre

Uløst Indsendt: 01.02.2024

Omstridt beløb: 500 €

Vores afgørelse Sag lukket

Spilleren oplever problemer med kontovalidering, der forårsager udbetalingsforsinkelse.

Spilleren fra Portugal havde haft problemer med kontobekræftelse hos Casinozer Casino på trods af, at han tidligere havde fået kontoen valideret. Han havde sendt adskillige adressebeviser til kasinoet, men havde ikke modtaget noget svar. Spilleren havde foreslået, at dette var en hindring, som kasinoet havde sat for at undgå at udbetale midler på i alt 2350€. Efter at have udvekslet 83 e-mails med kasinoet, var hans konto endelig blevet bekræftet, og pengene blev overført til hans konto. Vi havde markeret klagen som 'løst' i vores system.

Læs mereLæs mindre

Løst Indsendt: 20.01.2024

Omstridt beløb: 2.350 €

Vores afgørelse Uberettiget klage

Spillerens konto blokeret og gevinster konfiskeret.

Spilleren fra Marokko havde oplevet en kontolukning af Casinozer og konfiskation af hans indsatte penge og gevinster, mens han spillede roulette. Han havde været spiller siden 2021, og hans konto blev blokeret i januar 2023. Spilleren havde indbetalt 3000 € for at få 3000 gratis spins som en del af en kampagne uden væddemål fra Casinozer. Kasinoet havde hævdet, at spilleren havde brugt en 'modsatte indsats'-strategi for at drage fordel af bonusserne og havde opdaget et netværk af syv forbundne konti, der misbrugte kampagner. Efter at have gennemgået de beviser, som kasinoet havde leveret, havde vi konkluderet, at spilleren havde overtrådt kasinoets vilkår og betingelser, og dermed retfærdiggjorde lukningen af kontoen og konfiskation af midler.

Læs mereLæs mindre

Lukket Indsendt: 28.12.2023

Omstridt beløb: 5.000 €

Vores afgørelse Spilleren holdt op med at svare

Spilleren hævder, at udbetalingen er blevet forsinket.

Spilleren fra Portugal havde anmodet om en tilbagetrækning mindre end to uger før indgivelsen af klagen. Betalingen var endnu ikke behandlet. Klageteamet havde informeret spilleren om, at udbetalingsbehandlingen kunne tage noget tid, muligvis på grund af uafsluttet KYC-verifikation eller et stort antal udbetalingsanmodninger. De foreslog, at man ventede mindst 14 dage efter at have anmodet om tilbagetrækning, før man indsender en klage. På trods af at have forlænget timeren for et svar, svarede spilleren ikke på holdets beskeder og spørgsmål. Som følge heraf blev klagen afvist på grund af manglende kommunikation fra spilleren.

Læs mereLæs mindre

Lukket Indsendt: 05.11.2023

Omstridt beløb: 2.500 €

Vores afgørelse Sag lukket