*Jeg postede dette i diskussionsafsnittet først og kopierede det til anmeldelsessektionen*
Jeg formåede at køre mine velkomstbonus gratis spins-gevinster op til ca. $350US og gik for at foretage en udbetaling. Jeg havde allerede opfyldt mit gennemspilskrav, og KYC blev verificeret. tilbagetrækningen blev afvist, fordi den oversteg det maksimale udbetalingsbeløb på $100. så jeg ændrede beløbet til maks. $100, da jeg regnede med, at alt var godt. Min litecoin-konto blev verificeret, og min KYC blev verificeret, og jeg hævede et tilladt beløb. De kom så tilbage og sagde, at jeg havde flere konti fra den samme IP-adresse. mens det er rigtigt, at der VAR flere konti, der viste den samme IP-adresse, er kun én min. den anden var min kones. Jeg troede, at det ikke var muligt at have den samme IP på mere end én enhed, men de sagde, at konti var på samme IP. Jeg blev aldrig betalt, og jeg var faktisk nødt til at sende en e-mail og bede om at få den anden konto lukket og blokeret, hvis jeg ønskede at fortsætte med at spille der og være i stand til at hæve eventuelle fremtidige gevinster. Jeg nævner dette, fordi selvom min kone sendte en e-mail med anmodning om, at hendes konto blev lukket, fra den enhed, hun spillede fra. De lukkede ikke kontoen, og hun fik lov til at fortsætte med at spille, indtil jeg sendte dem en e-mail fra min konto med anmodning om lukning af hendes konto. Da jeg anmodede om lukningen, gjorde de det næsten øjeblikkeligt og blokerede hende endda fra at registrere sig under et andet navn fra den enhed. Jeg kan stadig spille på slotheist. det gør jeg ikke, men jeg kan stadig logge ind og spille, jeg ved ikke om jeg kan trække mig tilbage, men alt andet kan jeg gøre. Jeg tror stadig ikke, det er muligt for 2 enheder at have den samme IP, men det er, hvad de hævder, og det er derfor, jeg aldrig har modtaget mine gevinster ifølge dem.
*I posted this in the Discussion section first and copied it to the review section*
I managed to run my welcome bonus free spins winnings up to approx $350US and went to make a withdrawal. I had already met my play through requirement and KYC was verified. the withdrawal was denied because it exceeded the max withdrawal amount of $100. so i changed the amount to the max of $100 figuring everything was good. My litecoin account was verified and my KYC was verified and i was withdrawing an allowed amount. They then came back and said i had multiple accounts from the same IP address. while it's true that there WERE multiple accounts showing the same IP address, only one IS mine. the other was my wife's. I thought it was not possible to have the same IP on more than one device, but they said the accounts were on same IP. I was never paid and I actually had to send an email asking to have the other account closed and blocked if i wished to continue playing there and be able to withdraw any future winnings. i mention this because, even though my wife sent an email requesting her account be terminated, from the device she was playing from. They did not close the account and she was allowed to continue playing until I sent them an email from my account requesting closure of her account. Once i requested the closure, they did so almost instantly and even blocked her from registering under another name from that device. I can still play on slotheist. i don't, but i can still log in and play, i dont know if i can withdraw, but everything else, i can do. i still dont think its possible for 2 devices to have the same IP but that is what they claim and that is why i never received my winnings according to them.
